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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,535 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,535 reviews

September 21, 2017

Lejuan Robinson and Steve Sherman Lejuan Robinson handles the service for my Subaru and she is without question one of the best service providers I have ever had. I've purchased sever More

by janbobwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson and Steve Sherman
Oct 17, 2017 -

Heritage Toyota Catonsville responded

Good afternoon! Heritage Toyota Catonsville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

September 21, 2017

Best Car Sales Experience I want to take the time to give credit when credit is deserved, most time we post reviews when things don't go our way. Fortunately my salesperson Sta More

by Sen Sen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Lawrence , Jerry Cromwell
Oct 17, 2017 -

Heritage Toyota Catonsville responded

Good afternoon Wanda. In response to your review, I want to take the time to thank you for praising Heritage Toyota Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Wanda and be sure to stop by soon!

September 21, 2017

New Car Experience I've bought many new cars from this Toyota dealership. Jerry is a Good salesman, funny guy. Helped me get the job done and contacted frequently to che More

by sher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlito
Oct 17, 2017 -

Heritage Toyota Catonsville responded

Good afternoon Sher! Heritage Toyota Catonsville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you Sher, and be sure to visit us soon!

September 21, 2017

Searching for a new car Excellent salespeople...I would like to point out one in particular...Stan Lawrence went beyond just trying to sale me a car...he let me know that onc More

by See123joe
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Lawrence
Oct 17, 2017 -

Heritage Toyota Catonsville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Toyota Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 20, 2017

Car Service I like to take the time to say thank you to Kris Brunson for taking his time to explain your car service plans to me. He was very patient with me and More

by Louise22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Brunson
Oct 16, 2017 -

Heritage Toyota Catonsville responded

Thank you Louise for taking the time to review us! Heritage Toyota Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Louise.

September 19, 2017

Great Service Excellent service , she was very nice and helpful , she went above and beyond to help me with my veichle , it was excellent service through the whole More

by Calvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Hill
Oct 15, 2017 -

Heritage Toyota Catonsville responded

Thank you Calvin for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Toyota Catonsville and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

September 19, 2017

Great experience purchasing my 2017 RAV4. Had a great experience purchasing my 2017 RAV4. All the details of the purchase were addressed and organized in a very timely manner prior to our purc More

by IheartRAV4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bong Lee, Tori Robinson, Jerry Cromwell
Oct 15, 2017 -

Heritage Toyota Catonsville responded

Hi! Heritage Toyota Catonsville would like to congratulate you on your new 2017, Toyota RAV4! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

September 18, 2017

Great experience I saw an SUV I was interested in online, called to make sure it was still in, and was able to make an appt to come in later that day. Decided I loved More

by ShyC92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy, Renee Tyree
Oct 15, 2017 -

Heritage Toyota Catonsville responded

Hi - Heritage Toyota Catonsville would like to congratulate you on your new SUV! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

September 17, 2017

Overall great expirence great ppl would recomend everyone Ali Morsy was the greatest sales rep ever we travelled All the way fr NYC to Maryland just to see him and he gave us an exceptional deal on my dream c More

by Nickmaggie2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy, Bong Lee
Oct 13, 2017 -

Heritage Toyota Catonsville responded

Thank you Nick for taking the time to review us! Heritage Toyota Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Nick.

September 16, 2017

Excellent customer service 10 stars CHUCK CARE ABOUT HIS CUSTOMERS, super great personality a great guy! And he have lots of patience. Please promote him as soon as possible to teach o More

by HA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck McMurray, Jordan Bogle
Oct 12, 2017 -

Heritage Toyota Catonsville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Toyota Catonsville and Chuck McMurray. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

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