Heritage Toyota Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,535 reviews
Lejuan Robinson and Steve Sherman Lejuan Robinson handles the service for my Subaru and she is without question one of the best service providers I have ever had. I've purchased sever Lejuan Robinson handles the service for my Subaru and she is without question one of the best service providers I have ever had. I've purchased several cars for Steve Sherman and he is exceptional. As long as both of these individuals remain with Heritage in Catonsville, I will continue to patronize. More
Best Car Sales Experience I want to take the time to give credit when credit is deserved, most time we post reviews when things don't go our way. Fortunately my salesperson Sta I want to take the time to give credit when credit is deserved, most time we post reviews when things don't go our way. Fortunately my salesperson Stan Lawrence is by far the best salesperson I have ever deal with to purchase a car. Unspeakable knowledge, professionalism, honesty, go beyond the call of duty to ensure that not only I got what I needed as well as what I wanted. Top of the line service, quality and treated me with the upmost respect. I must admit that the Manager Jerry was also unspeakable all over the deal, the two together are what all dealerships need, without the two I know that I would have walked away. Everything about the two made me know that God sent me to the right place at the right time and provided me the outstanding support & service that I know I could not have received anywhere else. I have been purchasing cars for over 30 years and until now I didn't understand why the car sales business in the past have been so unpleasant. I know because I was missing the key people on my side as a team to get the best out of the best as well as a wonderful experience. I would never go to another dealership to purchase a car if the two gentlemen were not part of the deal. I have been sending family members, friends and coworkers to experience top notch service, the best deal ever from the dynamic manager and salesperson. Thank you both for outstanding experience as I look forward to future endeavors. I wish you blessings, joy and peace. God Bless & Thank You, Wanda More
New Car Experience I've bought many new cars from this Toyota dealership. Jerry is a Good salesman, funny guy. Helped me get the job done and contacted frequently to che I've bought many new cars from this Toyota dealership. Jerry is a Good salesman, funny guy. Helped me get the job done and contacted frequently to check up. More
Searching for a new car Excellent salespeople...I would like to point out one in particular...Stan Lawrence went beyond just trying to sale me a car...he let me know that onc Excellent salespeople...I would like to point out one in particular...Stan Lawrence went beyond just trying to sale me a car...he let me know that once the purchase is complete the relationship continues with the dealership... Good job More
Car Service I like to take the time to say thank you to Kris Brunson for taking his time to explain your car service plans to me. He was very patient with me and I like to take the time to say thank you to Kris Brunson for taking his time to explain your car service plans to me. He was very patient with me and he made me feel relaxed and was understanding about what I was looking for. He showed that he was very knowledgeable about each service plan that is offered by to Toyota. More
Great Service Excellent service , she was very nice and helpful , she went above and beyond to help me with my veichle , it was excellent service through the whole Excellent service , she was very nice and helpful , she went above and beyond to help me with my veichle , it was excellent service through the whole dealership More
Great experience purchasing my 2017 RAV4. Had a great experience purchasing my 2017 RAV4. All the details of the purchase were addressed and organized in a very timely manner prior to our purc Had a great experience purchasing my 2017 RAV4. All the details of the purchase were addressed and organized in a very timely manner prior to our purchase appointment. All parties involved in the sale were very knowledgeable helpful and efficient. They guided us through the paperwork smoothly, went over the features of the vehicle and we were on our way. Overall a very positive experience! More
Great experience I saw an SUV I was interested in online, called to make sure it was still in, and was able to make an appt to come in later that day. Decided I loved I saw an SUV I was interested in online, called to make sure it was still in, and was able to make an appt to come in later that day. Decided I loved the car. I worked with salesman Ali Morsy, who was great. He was very nice, not pushy, and was a big help with working the numbers to get the price point I was looking for. I then worked with a woman named Renee in finance, and she was really great as well. Honest about the warranties I realistically needed, and was just pleasant to be around. They both went out of their way to make the process as convenient as possible for me. Overall my experience was great, and I would definitely recommend this dealership to anyone looking to purchase a vehicle. More
Overall great expirence great ppl would recomend everyone Ali Morsy was the greatest sales rep ever we travelled All the way fr NYC to Maryland just to see him and he gave us an exceptional deal on my dream c Ali Morsy was the greatest sales rep ever we travelled All the way fr NYC to Maryland just to see him and he gave us an exceptional deal on my dream car. More
Excellent customer service 10 stars CHUCK CARE ABOUT HIS CUSTOMERS, super great personality a great guy! And he have lots of patience. Please promote him as soon as possible to teach o CHUCK CARE ABOUT HIS CUSTOMERS, super great personality a great guy! And he have lots of patience. Please promote him as soon as possible to teach others employees how to service customers. If you have any questions please email me dianeandrews23@gmail.com. Thanks Harolyn Andrews More