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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,535 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,535 reviews

October 06, 2017

Outstanding service My sales person Tori was outstanding, she got me a great deal on my used Toyota Corolla S with no money down. I highly recommend her as your sales rep More

by Sibhassan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Robinson
Oct 26, 2017 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Tori Robinson and the team! If you should have any further questions or want a little more insight on your Corolla S, please don’t hesitate contact us! We would love to work with you again soon.

October 05, 2017

Dave Day All The Way Over the years Dave has been my go to when I need a car. We have bought probably 15 cars from this dealership and 13 of them have been with Dave. He i More

by Granny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 26, 2017 -

Heritage Toyota Catonsville responded

Hello! Heritage Toyota Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Dave Day and the team! Thank you again for your review.

October 05, 2017

Best Car Buying Experience ever. David Day made the car buying experience enjoyable it was convenient and on my time. Not once that I feel hassled or pressure to do anything that I di More

by Kristofer M Brunson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2017 -

Heritage Toyota Catonsville responded

Good afternoon Krstofer. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Toyota Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Kristofer and have a great day!

October 05, 2017

David Day=All Star! My being in sales makes it tough for most people to sell me anything, as the old saying goes "you can't sell a salesperson easily." Well, not true of More

by Pford1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2017 -

Heritage Toyota Catonsville responded

Thank you for your encouraging review of Heritage Toyota Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Toyota Catonsville.

October 04, 2017

Another Awesome Buying Experience I had James Akinola as a Salesman and Bong Lee as a my Finance guy for my previous purchase and also for my recent purchase on 9/30/2017 I definitely More

by Jjsparxs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee
Oct 24, 2017 -

Heritage Toyota Catonsville responded

Thank you for taking the time to review us! Heritage Toyota Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with you soon.

October 04, 2017

Made the 2 and half hr trip...so worth it. My husband and I made the 2 and half hour trip and it was so worth it. Tori was awesome to work with and I cant thank her enough for her excellent cus More

by Spolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Robinson, Cory Snyder
Oct 24, 2017 -

Heritage Toyota Catonsville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Toyota Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

September 30, 2017

An Excellent Experience with Sam Rhee Sam Rhee was the best car salesman i have ever dealt with in my 67 years. He took the time to listen to my concerns and explained the many new opti More

by Elizabeth Fitzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Rhee
Oct 23, 2017 -

Heritage Toyota Catonsville responded

Elizabeth, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Toyota Rav4! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Elizabeth and have a great day.

September 30, 2017

Delightful car buying experience Great car buying experience. Jennie Park was awesome, to work with. We had options to buy the same car from other dealerships at competitive price. More

by smb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Park, Renee Tyree
Oct 24, 2017 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Jennie and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

September 30, 2017

Another Excellent Purchase This is our 5th purchase from this dealership and our personal salesman, James Akinola. Everyone we visit the dealership, they make us fee like family More

by Popo242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Snyder
Oct 23, 2017 -

Heritage Toyota Catonsville responded

Good morning. Heritage Toyota Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that James was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review

September 30, 2017

Easy buying experience When I need a new vehicle this is the first place I stop. It's always a seamless experience. It took a total of 2 hours, from the test drive until I d More

by K Simpson
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Heritage Toyota Catonsville responded

Hi - Heritage Toyota Catonsville would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

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