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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,535 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,535 reviews

October 17, 2017

Happy with service and writer Kris brunson . Pay the writers more so they will stay and reduce turnover. Maybe offer pastries with coffee. Thank you More

by RICARDO T EPPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Brunson
Dec 01, 2017 -

Heritage Toyota Catonsville responded

Good afternoon Ricardo Epps! Thank you so much for your kind comments. Heritage Toyota Catonsville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Richardo for the highly praised review.

October 16, 2017

Check it was awesome everyone was very nice service rep I Did not sit in the dealership all day waiting for my vehicle my vehicle was clean the service person that drove my car was outstanding paid attention More

by June 5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Robinson
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Greetings June! Thank you for stopping by Heritage Toyota Catonsville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

October 14, 2017

Great Experience Normally just the thought of purchasing a vehicle is stressful and overwhelming but we where lucky enough to work with Michael Trebbe in purchasing a More

by Csimms1687
Recommend Dealer
Yes
Employees Worked With
Michael Trebbe
Nov 20, 2017 -

Heritage Toyota Catonsville responded

Thank you for your encouraging review of Heritage Toyota Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Toyota Catonsville.

October 14, 2017

Very good Everybody I dealt with was efficient. I came initially because Jerry Cromwell is a friend. I will highly recommended your dealership. Love you guys. M More

by Chie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cromwell, Jennifer Robinson
Nov 20, 2017 -

Heritage Toyota Catonsville responded

Chie - Thank you for your encouraging review of Heritage Toyota Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Toyota Catonsville.

October 12, 2017

oil change Always so professional, never there all day and always nice and I have the Best Service Advisor - Kris Brunson!!..I will always come there no doubt! More

by Meluvly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Brunson
Nov 15, 2017 -

Heritage Toyota Catonsville responded

Thank you for your complimentary feedback of Heritage Toyota Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 12, 2017

Best Car purchasing experience Great experience- James, our salesman was awesome. No hassle just professionalism and expertise. James went the extra mile for us. His knowledge of More

by Denisep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Snyder
Nov 09, 2017 -

Heritage Toyota Catonsville responded

Thank you Denisep for taking the time to review us! Heritage Toyota Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Denisep.

October 11, 2017

Great Experience The dealer was very knowledgeable and professional. Pleasant personality. Worked with me in what I could afford. Took the time to make the deal work f More

by Debbiebrown4519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Val Shabiu
Nov 07, 2017 -

Heritage Toyota Catonsville responded

Good afternoon Debbie! Heritage Toyota Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that James Akinola and Val Shabiu was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Debbie for the highly praised review.

October 11, 2017

Easy and Quick Dealing with this dealership was great, fast and easy, as well as a great with military families. I went in and they were very helpful in how to finan More

by Pwethington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Robinson, Bobby Haag, Cory Snyder
Nov 07, 2017 -

Heritage Toyota Catonsville responded

Thank you for your complimentary feedback of Heritage Toyota Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 10, 2017

Great Experience Great Service AAA++ My sales person David Day was outstanding, he got me a great deal on a new Toyota RAV4 Hybrid with no money down. I highly recommend his services . More

by PATRICK CASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2017 -

Heritage Toyota Catonsville responded

Thank you Patrick for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Toyota Catonsville and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

October 06, 2017

Great buying experience This is the second car I bought from this dealership. Ali Morsy was very helpful and low pressure. I Would gladly do business with Ali again. More

by Jayce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Oct 26, 2017 -

Heritage Toyota Catonsville responded

Good afternoon Jayce. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Toyota Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Jayce and have a great day!

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