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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,536 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,536 reviews

June 21, 2018

Great Experience! I’m always treated so nice whenever I’m here! Service was prompt and friendly this time, and my issue was resolved. Keep up the good work! More

by Julielane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy, Crystal Pierre
Jun 22, 2018 -

Heritage Toyota Catonsville responded

Thanks for the great review! We truly appreciate your continued business, and we're looking forward to your next visit!

June 20, 2018

Fantastic Experience Thank you David Day and Heritage Toyota and that is what brings a person back for a purchase of their 7th Toyota from your dealership. Being treated More

by Mark M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee
Jun 22, 2018 -

Heritage Toyota Catonsville responded

Mark, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

June 20, 2018

Best service ever! The customer service my daughter and I received by our salesman David Day was beyond amazing! I would not feel comfortable buying a car from any other More

by nicky04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

Heritage Toyota Catonsville responded

Hello, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 13, 2018

Outstanding Military Customer Service My Wife and I worked with Dave and in the middle of a PCS needed a car for our family quick. Dave asked what we needed and immediately gave us a set o More

by Paintball1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Heritage Toyota Catonsville responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Toyota Catonsville. We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2018

Amazing customer service! By far this is the best customer service experience I've ever had in a dealership! Mark Putnam and David Day both took great care of me and I will nev More

by Jenseidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Putnam
Jun 20, 2018 -

Heritage Toyota Catonsville responded

Thank you for your great review! Our staff is dedicated to providing all of our guests with top-notch customer service. We're looking forward to your next visit with us!

June 11, 2018

Best of the Best This is the second car I have purchased from this dealership and the third for my mom! I would not go to any other dealership. They have become like f More

by ajoy1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Putnam
Jun 20, 2018 -

Heritage Toyota Catonsville responded

We are so happy to read such a great review about David and Heritage Toyota Catonsville! We sincerely value your business, and look forward to seeing you and your mom again!

Jun 20, 2018 -

Heritage Toyota Catonsville responded

We are so happy to read such a great review about David and Heritage Toyota Catonsville! We sincerely value your business, and look forward to seeing you and your mom again!

June 08, 2018

A dream come True: Heritage Toyota of Catonsville My dear family member, Judy Giron works for Heritage Toyota of Catonsville and introduced me to David Day, my salesman, Judy and David Day both gui More

by sherry60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Giron, Cory Snyder, Mark Putnam
Jun 15, 2018 -

Heritage Toyota Catonsville responded

Hello, we're glad to hear you enjoyed your visit. Thank you for the kind comments about Judy, Dave, Cory and Mark. We will be sure to pass along those comments to them! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2018

Outstanding Customer Service I went into this dealership and was looking to do a quick buy on a vehicle that I found online. Representative James Akinola and Manager Darryl Jeffer More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Morsy, Bong Lee, Cory Snyder, Darryl Jefferson
Jun 15, 2018 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your positive comments about Heritage Toyota Catonsville! We will be sure to pass along your kind comments to James and Darryl. We can't wait to see you again, have a great day.

May 31, 2018

Used old part A recent storm ripped off a piece of plastic from the bottom of my Camry. I thought I would need a new piece but they were able to use the old one and More

by Toys123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Pierre
Jun 07, 2018 -

Heritage Toyota Catonsville responded

We're glad you had a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

May 26, 2018

Service advisor Kris did good The service team was kind and knowledgeable. Kris kept me informed every step of the way. The wait time wasn't horrible, but could be better. Kris kep More

by Monique 89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Brunson
May 28, 2018 -

Heritage Toyota Catonsville responded

Monique, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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