Heritage Toyota Catonsville

The Best My service advisor Mr.Dan Pevelka was awesome. He questions me for any special service first(If I have one). Then I told him about what is the real co My service advisor Mr.Dan Pevelka was awesome. He questions me for any special service first(If I have one). Then I told him about what is the real condition of my car. My car is over 12 years old and kind a high mileages. He was explained me very well what should I have done with this service time before processed. Everything was OK.The service was done early than the estimated time. Thank you Mr. Dan. More

Fast and Friendly Service I had called the Catonsville Toyota and when I asked to speak to the service department, they connected me to a sales representative instead which led I had called the Catonsville Toyota and when I asked to speak to the service department, they connected me to a sales representative instead which led to complications when I went in for my "appointment" at 7am this morning. Dan, who was at the counter, helped me get my oil change within and hour without an official appointment. He was helpful and rushed my service because of my work schedule. Thank you for the spectacular service. More

Long Journey I had an unexpected issue that landed my vehicle in the shop for 20 days. From start to finish, I was kept abreast of everything. Heritage Toyota too I had an unexpected issue that landed my vehicle in the shop for 20 days. From start to finish, I was kept abreast of everything. Heritage Toyota took great care of my vehicle ensuring that I received it back safe. Dan had it washed twice so that I could ride out with pride. Thank you very much Heritage Toyota service team for all the hard work. More

Kudos The service advisor, Mr. Robert Masiulis, was pleasant, accommodating and very attentive to detail.. He took care of my car’s need. And gave me a cl The service advisor, Mr. Robert Masiulis, was pleasant, accommodating and very attentive to detail.. He took care of my car’s need. And gave me a close estimate of how long it would take for the wait and he delivered. Ron Filling made my appointment happen by letting me in despite a fully booked morning since he heard from me that it was my only day off before I get out of town. Dr. Laurel Yap More

Years of amazing sales experience James is highly recommended if you looking for wonderful honest vehicle purchase. Straight forward man with the best personality. He definitely looks James is highly recommended if you looking for wonderful honest vehicle purchase. Straight forward man with the best personality. He definitely looks out for his customers.. When you are ready for the financing ask for Kadeem Rogers. He is great and they both have warm pleasant attitudes. Kadeem explains step by step on what you are purchasing and the price. He also recommends and explains all the extra packages with his suggestions. With these 2 guys you are guaranteed an excellent experience on purchasing a vehicle. More

David Day is always there for me. I just purchased my 6th Avalon from David Day. I have purchased each new model that Toyota has made since the 1990’s. Needless to say I love this car I just purchased my 6th Avalon from David Day. I have purchased each new model that Toyota has made since the 1990’s. Needless to say I love this car and my new 2019 does not disappoint. Heritage Toyota has always taken care of all my maintenance needs. In particular Chuck McMurray is so knowledgeable and always takes very good care of me. Thank you David and Chuck for always being there for me, Alice More

Great Service This was my first time using the service center. Service reps provided excellent service. In and out in no time. It made up for the distatance I tra This was my first time using the service center. Service reps provided excellent service. In and out in no time. It made up for the distatance I traveled. More

Quick and painless I was greeted right away.Service advisor Daniel was friendly and knowledgeable, He went step by step through the service process with a good estimate I was greeted right away.Service advisor Daniel was friendly and knowledgeable, He went step by step through the service process with a good estimate of time needed. Daniel was great at explaining what was done to my vehicle and what needed to be done in simple terms. No car jargon. My first experience at Heritage was excellent. More

Service In for 45000 service. Easy to schedule, right on time. Courtesy shuttle. Work completed when promised. Very friendly. Explained work performed an In for 45000 service. Easy to schedule, right on time. Courtesy shuttle. Work completed when promised. Very friendly. Explained work performed and that will be needed in the near future. More

Excellent service Daniel is great. He is friendly and knowledgeable I liked working with him. He educated me on the Toyota service 10k oil change 5k tire Daniel is great. He is friendly and knowledgeable I liked working with him. He educated me on the Toyota service 10k oil change 5k tire More