Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Toyota Catonsville
Baltimore, MD
1,686 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,686 reviews
July 07, 2025
When negotiating he had said that I would be able to get my car with leather seats (soft Tex), yet the car came with fabric seats. When confronted about it, he claimed that I had never mentioned wanting lea my car with leather seats (soft Tex), yet the car came with fabric seats. When confronted about it, he claimed that I had never mentioned wanting leather seats. The blatant lying is disappointing, disgraceful and complete unacceptable. More
by Raven
Employees Worked With
Ibrahim Ndiaye, William Hansbro, Eric Hammer
July 02, 2025
This employee needs some training. He doesn’t understand xxxx about cars.He needs to understand the customer needs He doesn’t understand xxxx about cars.He needs to understand the customer needs More
by Xxx
July 02, 2025
Derrick was easy to talk to and was very helpful throughout the process. Would definitely buy another vehicle from Heritage in the future. Thanks, Derrick! throughout the process. Would definitely buy another vehicle from Heritage in the future. Thanks, Derrick! More
by elewis5186
July 01, 2025
He was literally the best ! ! He made sure i understood everything throughout the process he was very thorough I highly recommend ! He made sure i understood everything throughout the process he was very thorough I highly recommend More
by Shianes122
Employees Worked With
July 01, 2025
Professional and willing to work with client to resolve issues and concerns prior to finalizing the vehicle sale! issues and concerns prior to finalizing the vehicle sale! More
by saigonjoe
July 01, 2025
Great character and good in communication. Best deals on every car you’ll ever want Best deals on every car you’ll ever want More
by Kingsly Junior
Employees Worked With
July 01, 2025
He is very knowledgeable and professional. He goes beyond and above for his customers. He is also very warm and friendly He goes beyond and above for his customers. He is also very warm and friendly More
by Tsiicarine
Employees Worked With
June 30, 2025
he was a great help! ! i was gonna leave but he made sure i got a good deal & that i liked my selected car, thank you so much! ! i was gonna leave but he made sure i got a good deal & that i liked my selected car, thank you so much! More
by heavyn
June 30, 2025
Derrick is amazing, and I would completely recommend him to anyone! I went back to the dealer a few days after buying to thank him! to anyone! I went back to the dealer a few days after buying to thank him! More
by RK
Employees Worked With
