Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Toyota Catonsville
Baltimore, MD
1,544 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,544 reviews
February 07, 2025
I had a fantastic experience at Heritage Toyota, thanks to sales representative Krushan Patel. The customer service was outstanding, and Krushan went above and beyond to ensure I got the best deal. The ent to sales representative Krushan Patel. The customer service was outstanding, and Krushan went above and beyond to ensure I got the best deal. The entire process was smooth, with paperwork handled efficiently, and I never felt pressured into making a decision. If you're looking for a great car-buying experience, I highly recommend Heritage Toyota and Krushan Patel! More
by kemburu
February 03, 2025
James was very helpful, and answered all of my questions to make me feel comfortable with my purchase. (I had a lot). Soon after purchase, he followed up to make sure everything was okay. A class act an to make me feel comfortable with my purchase. (I had a lot). Soon after purchase, he followed up to make sure everything was okay. A class act and very professional. Overall the team at Heritage Toyota, made it a great experience. More
by eb-carbuyer
February 01, 2025
Met Logan to look at a car. He was very knowledgeable and helpful in the car buying process. Very easy to work with. He was very knowledgeable and helpful in the car buying process. Very easy to work with. More
by KingCar
Employees Worked With
January 24, 2025
After a long day of talking with salespeople from many dealerships, I couldn't locate the car with the features I wanted. I called Heritage and spoke to Derrick Okpu. What a breath of fresh air! He sugges dealerships, I couldn't locate the car with the features I wanted. I called Heritage and spoke to Derrick Okpu. What a breath of fresh air! He suggested the one that was to be my car, and he and Jamisha (the sales manager) were so professional! They made sure it was available before I drove an hour to get there, had it cleaned before I got there and handled the transaction so smoothly! If you want a professional, kind and intelligent person to help you with a big purchase I couldn't recommend them more highly. Thank you Derrick! Friends and family coming your way soon! More
by Tracy
Employees Worked With
Derrick Okpu
January 23, 2025
Krushang Patel provided excellent service. He was knowledgeable, patient, and went above and beyond to ensure my satisfaction. He was knowledgeable, patient, and went above and beyond to ensure my satisfaction. More
by Dharmik
January 23, 2025
Krushang helped me with good insurance with affordable price. Also help me to pick my perfect ride to take home price. Also help me to pick my perfect ride to take home More
by Honlance69
Employees Worked With
January 23, 2025
EXCELLENT SERVICE and attention to detail towards the customer. Also he is a price negotiator towards customer ask to close the deal. customer. Also he is a price negotiator towards customer ask to close the deal. More
by viswa431
Employees Worked With
January 21, 2025
Robin Yokum was exceptional in setting my appointment up and servicing my car while I waited. She is knowledgeable, attentive and caring. She is the best! and servicing my car while I waited. She is knowledgeable, attentive and caring. She is the best! More
by dalptl
Employees Worked With
Robin Yokum in service department
January 16, 2025
Excellent service. Britt is phenomenal. Would recommend Heritage to all. There is a typo on your invoice. It reads Customer Realtions Manager. Britt is phenomenal. Would recommend Heritage to all. There is a typo on your invoice. It reads Customer Realtions Manager. More
by Buddy
January 15, 2025
My sales associate,Krushang Patel was so helpful and nice to work with, that I will highly recommend all my friends to him. Also Ahmadi at the loan department was very nice! We had a great experience with He to work with, that I will highly recommend all my friends to him. Also Ahmadi at the loan department was very nice! We had a great experience with Heritage dealership! More
by Fivetsao28
