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Heritage Toyota Catonsville
Baltimore, MD
1,523 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,523 reviews
December 21, 2024
This dealership helps its customers, gives you the best rates in the area and very professional service rates in the area and very professional service More
by kdorado116
Employees Worked With
December 21, 2024
⭐⭐⭐⭐⭐ I had an absolutely fantastic experience at Heritage Toyota Catonsville. From the moment I walked in, the staff was friendly, professional, and incredibly attentive. Sebastian Mena went above a Heritage Toyota Catonsville. From the moment I walked in, the staff was friendly, professional, and incredibly attentive. Sebastian Mena went above and beyond to make the process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. He’s an outstanding professional very kind and knowledgeable. The selection of vehicles was impressive, and I found exactly what I was looking for at a great price. The team was transparent and honest throughout, which made the entire process even more enjoyable. I also want to give a shout-out to the finance department for working tirelessly to get me the best deal possible. Their dedication and expertise were truly appreciated. If you’re in the market for a new or used vehicle, I highly recommend Heritage Toyota Catonsville. They’ve earned a loyal customer for life!” More
by miguelzelaya559
Employees Worked With
December 21, 2024
Sebastian was very kind and easy to communicate with and he helped me very much. he helped me very much. More
by Henry Richard
Employees Worked With
December 18, 2024
Sold original car dealers out from under me which created other problems with the sale. Very upset about this unethical behavior other problems with the sale. Very upset about this unethical behavior More
by tether211
December 16, 2024
Overall satisfactory experience. However, I think they can improve professionalism and details of explanation of the process and pricing. However, I think they can improve professionalism and details of explanation of the process and pricing. More
by pedsdoctor
December 10, 2024
I have written about my experiance with the sales person Monir Chowdhury, I would like to add Aaron Webb who is "supposed" to be a sales manager which would lead you to believe he is proffesional in his wor Monir Chowdhury, I would like to add Aaron Webb who is "supposed" to be a sales manager which would lead you to believe he is proffesional in his work. The purchase of my vehicle was to include the ev charger that came with the vehicle. It was included within my purchase documents. I only recieved part of the charger not all that was to come with it for charging, which left me without a way to charge properly. As with his sales associate they would promise to get back to you but never did and would not return calls. I would highly suggest that you find another person to deal with who is more professional. Unfotunately I will have to file a complaint with the attorney generals office and better business bureau as there is no communication once you are out the door. Please beware and I would suggest any other dealership so as not to go through the pains if you have any minor issue, as it WILL be ingnored. More
by tomd9
December 10, 2024
Completely dissatisfied with Monir Chowdhury, If you must, I would reccomend any other sales person and perferably dealership. His lack of knowledge and his complete lack of communication will guarantee must, I would reccomend any other sales person and perferably dealership. His lack of knowledge and his complete lack of communication will guarantee an extremely poor experiance. Your sale only matters not your satisfaction as he will try and lead you to believe. Once you are out the door you are non-existent. Hopefully this will help someone before they make the same mistake. More
by tomd9
December 10, 2024
James Akinola is Phenomenal salesman I ever encountered. That’s why I follow James wherever he goes. That’s why I follow James wherever he goes. More
by mgfsgenzola
Employees Worked With
December 10, 2024
James very help full ,make so comfortable for me ,thank you so much for James and your team you so much for James and your team More
by Subashvaderi
Employees Worked With
December 10, 2024
He is very helpful to buy a car and he is such good person. Thanks for the help James person. Thanks for the help James More
by ksvishnu1993
Employees Worked With
