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Heritage Toyota Catonsville
Baltimore, MD
1,537 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,537 reviews
January 21, 2025
Robin Yokum was exceptional in setting my appointment up and servicing my car while I waited. She is knowledgeable, attentive and caring. She is the best! and servicing my car while I waited. She is knowledgeable, attentive and caring. She is the best! More
by dalptl
Employees Worked With
Robin Yokum in service department
January 16, 2025
Excellent service. Britt is phenomenal. Would recommend Heritage to all. There is a typo on your invoice. It reads Customer Realtions Manager. Britt is phenomenal. Would recommend Heritage to all. There is a typo on your invoice. It reads Customer Realtions Manager. More
by Buddy
January 15, 2025
My sales associate,Krushang Patel was so helpful and nice to work with, that I will highly recommend all my friends to him. Also Ahmadi at the loan department was very nice! We had a great experience with He to work with, that I will highly recommend all my friends to him. Also Ahmadi at the loan department was very nice! We had a great experience with Heritage dealership! More
by Fivetsao28
January 14, 2025
I had an exceptional experience working with Krushang Patel! From start to finish, he provided top-notch service, making the car-buying process smooth and stress-free. He was knowledgeable, attentive, an Patel! From start to finish, he provided top-notch service, making the car-buying process smooth and stress-free. He was knowledgeable, attentive, and went above and beyond to address all my questions and concerns. Krushang truly cares about his customers and ensures they leave happy. If you’re looking for a reliable and professional car dealer, Krushang Patel is the best choice. Highly recommend! More
by shreyaosti6
Employees Worked With
January 14, 2025
He is very good sales person always very helpful and he really gave his time to me and show the car. He explained me everything good in detail about the car. Thank you so much krushang Patel !! really gave his time to me and show the car. He explained me everything good in detail about the car. Thank you so much krushang Patel !! More
by kinjalvihol
January 14, 2025
Krushang Patel has really amazing service. Also gave me information not just on Toyota. But the other brands as well in comparison. I loved the highlander Also gave me information not just on Toyota. But the other brands as well in comparison. I loved the highlander More
by Honlance69
Employees Worked With
January 12, 2025
Friendly, courteous and overall buying experience was smooth, and with answering branch of question on why I’m in the market for buying car. Simply I asked if they have specific car- he showed me car the smooth, and with answering branch of question on why I’m in the market for buying car. Simply I asked if they have specific car- he showed me car they have and made a deal. Thanks ! More
by Sahamed26
Employees Worked With
January 07, 2025
I contacted the dealership through their website and was in communication with an Internet Sales Manager. Initially, she was reluctant to discuss pricing but ultimately we discussed an Out The Door price. I in communication with an Internet Sales Manager. Initially, she was reluctant to discuss pricing but ultimately we discussed an Out The Door price. I confirmed with her what the OTD price would be before heading to the dealership. When I arrived, the salesperson did some real shady things. Not only did they low-ball my trade in but when I asked for a breakdown of the invoice, the salesperson returned to his desk with a piece of paper and placed the printed side down on his keyboard, took a minute or so to get situated, then took the sheet of paper and flipped it over and placed it in front of me so that I could read it over. Guess what, it was not the price we had agreed upon with the Internet Sales Manager. So of course, you know the drill, he needs to get the manager who was of no help. He even told me the internet people aren't allowed to discuss pricing, well they did so that isn't my problem. STAY AWAY from this dealership. If there's another dealership you can make your way to, do that. The salesmen here and very slimey and deceptive I wouldn't trust anything they say. DO NOT go here if you want to be treated with decency and respect. I want to add that I went and bought my Toyota from Jim Coleman's and it was a much better experience than Heritage Toyote Catonsville. Next time I'll be going to Jim Coleman's for my next vehicle. More
by leiathecutiepie
January 07, 2025
My salesperson Will has gone above and beyond staying in touch with any questions I have about my vehicle, I have purchased from other dealerships and have been completely forgotten once I left with my purc touch with any questions I have about my vehicle, I have purchased from other dealerships and have been completely forgotten once I left with my purchase, Heritage Toyota Catonsville actually cares about their previous clients! More
by Albuquerque
Employees Worked With
January 07, 2025
Really good and fast service. He helped me choose vehicle that I need with good finance options. He helped me choose vehicle that I need with good finance options. More
by Manishkumarp
