Back

Heritage Subaru Catonsville

Baltimore, MD

4.8
1,396 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

6624 Baltimore National Pike

Baltimore, MD

21228

Directions

By Type

Showing 1,396 reviews

October 10, 2017

Excellent professional experience I bought a Subaru from this dealership, and it was excellent. They were very professional and fair. All my needs were met. I will come back! More

by 12341fs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mcilwain
Nov 07, 2017 -

Heritage Subaru Catonsville responded

Thank you for taking the time to review us! Heritage Subaru Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with you soon.

October 05, 2017

The most pleasant vehicle-buying experience we've ever had Matt Nemetz was very professional and very helpful. He took the time to review all aspects of the 2018 Subaru Outback. He made this a very pleasant ex More

by David Cearnal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The employee who helped us with finance information and process. (sorry to not have his name) Very professional and knowledgeable., Kevin Engle, Matthew Nemetz, Kevin Riebert
Oct 25, 2017 -

Heritage Subaru Catonsville responded

Good afternoon David. Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Matt Nemetz was able to assist you with your new2018, Subaru Outback purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again David for the highly praised review.

October 05, 2017

Great Car Buying Experienc Jeffrey was extremely helpful, straightforward and efficient with my time. He didn't pressure me in any way, but gave me such a great deal that I coul More

by Shawn McIntosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Huong, Jeffrey Mcilwain
Oct 26, 2017 -

Heritage Subaru Catonsville responded

Shawn, thank you for your complimentary feedback of Heritage Subaru Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 04, 2017

Responsive, Knowledgeable, but low pressure Sales Staff I've bought a half dozen cars in my life, and buying one with Steve Sherman at Heritage Suburu was the best experience hands down. He was responsive, More

by veinvixen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Oct 06, 2017 -

Heritage Subaru Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Steve Sherman and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate contact us! We would love to work with you again soon.

October 02, 2017

2010 Outback with a failed transmission Lejuan was great! Even though the car could not be repaired before we traded it in, she kept me informed on a weekly basis about the status of what w More

by David A
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson
Oct 24, 2017 -

Heritage Subaru Catonsville responded

Good afternoon David. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Subaru Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again David and have a great day!

September 30, 2017

Super experience Lejuan was great - great smile and attitude! Very helpful and explained everything thoroughly. Oil change was completed quickly. Great service. I will More

by golfman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson
Oct 20, 2017 -

Heritage Subaru Catonsville responded

Thank you for taking the time to review us! Heritage Subaru Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 29, 2017

Great experience! Matt was very helpful and low pressure! We received great service throughout our whole experience. Financing staff were somewhat helpful but tried o p More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Nemetz
Oct 20, 2017 -

Heritage Subaru Catonsville responded

Jenny, thank you for your complimentary feedback of Heritage Subaru Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 28, 2017

Jennifer is the greatest! I can not say enough about my service advisor, Jennifer. She always responds to my texts, and keeps me updated. She is a real assist to the Subaru More

by Julianakroupa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Cahill
Oct 18, 2017 -

Heritage Subaru Catonsville responded

Juliana - Thank you for your encouraging review of Heritage Subaru Catonsville and Jennifer Cahill. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Subaru Catonsville.

September 28, 2017

Excellent work - oil changed, tires checked, car cleaned - in a timely manner. Dealership called when work was completed and car looked great when returned to More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson
Oct 20, 2017 -

Heritage Subaru Catonsville responded

Thanks for the positive feedback Fred! It was our pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Subaru Catonsville would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

September 28, 2017

Terrific Experience I had done some research on new cars and my choice came down to Honda or Subaru. I had never shopped at Heritage Subaru Catonsville before, but my pur More

by Thomas Barth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rosenfeld, Steve Sherman
Oct 18, 2017 -

Heritage Subaru Catonsville responded

Good afternoon Thomas. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Subaru Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Thomas and have a great day!

...
99
...