Heritage Subaru Catonsville

LeJuan and the service were nothing short of amazing! They LeJuan and the service crew were nothing short of amazing! They accommodated me without an appointment, listened to what my issues were and resolved e LeJuan and the service crew were nothing short of amazing! They accommodated me without an appointment, listened to what my issues were and resolved every aspect of my complaints. They went above and beyond to get me and my Subaru on the road safely and satisfied. I couldn’t be more pleased, thanks to the crew at Heritage Subaru. More

Sales and service-Bob Robinson The service and sale agents as well as all the employees at Heritage Subaru/Catonsville are wonderful. So helpful-such great attitudes-always smiling. The service and sale agents as well as all the employees at Heritage Subaru/Catonsville are wonderful. So helpful-such great attitudes-always smiling. Today Lejuan and Matt were great as usual. I can't say enough about how happy I am about buying my Forester at Heritage. Bob Robinson More

Excellent service I brought my 2013 Subaru Outback in for a routine oil change. The technician noticed heavy wear and minor damage on the engine's serpentine belt. Shou I brought my 2013 Subaru Outback in for a routine oil change. The technician noticed heavy wear and minor damage on the engine's serpentine belt. Should this belt break, the vehicle is inoperable and would need to be towed. After conferring with service advisor, Jennifer Cahill, I decided to replace the belt. This was done in less that 30 min. Definitely "An ounce of prevention is better than a pound of cure". More

Passionate service. The service tech's at Subaru are very nice and compassionate. I didn't have an appointment a d they took care of me like indidn have one. I love The service tech's at Subaru are very nice and compassionate. I didn't have an appointment a d they took care of me like indidn have one. I love how they refer things and keep you in the loop as things come up. More

Quick service visit They got me in and out within an hour with no appointment, great service, very detailed, excellent customer care. I would highly recommend. They liste They got me in and out within an hour with no appointment, great service, very detailed, excellent customer care. I would highly recommend. They listened and took care of all my needs. More

Great Coutious Service As an out of town visitor I was treated like a lifelong customer. I was worked into their schedule and offered refreshments. They kept me updated on As an out of town visitor I was treated like a lifelong customer. I was worked into their schedule and offered refreshments. They kept me updated on service progress. Reception, shop and showroom was neat and clean. Several people from the service department asked if I needed anything. On next visit with my sister I will certainly drop in if I need anything for my Outback Touring. More

Straightforward, helpful, no games Responded quickly to my initial inquiry. No games - got back to me with a fair price. Didn't try to upsell me or force me to sit through sales pitches Responded quickly to my initial inquiry. No games - got back to me with a fair price. Didn't try to upsell me or force me to sit through sales pitches for things we didn't want. More

Service and retail parts I was greeted and treated very well. The person working with me was very courteous and interested in my problems with the car. I also needed another I was greeted and treated very well. The person working with me was very courteous and interested in my problems with the car. I also needed another key made, but I believe the price was excessive, as well as the programming, that took just less than 15 minutes. More

Great experience!! We left the Heritage Owings Mills Subaru dealership very unhappy with the treatment we received. The Catonsville location was amazing!! Warren is a gr We left the Heritage Owings Mills Subaru dealership very unhappy with the treatment we received. The Catonsville location was amazing!! Warren is a great salesman, he went above and beyond to make sure we were completely satisfied. Every person we met in Catonsville was kind and helpful, the complete opposite of Owings Mills. More