Heritage Subaru Catonsville

Great experience Lejuan is professional and very competent/efficient at her job. But above all, she is genuinely friendly and eager to help you. She seem to have an ex Lejuan is professional and very competent/efficient at her job. But above all, she is genuinely friendly and eager to help you. She seem to have an excellent work ethic and her courteous and friendly nature leaves a very positive impression. More

A completely different experience than other dealerships What a great experience buying my car at Heritage Subaru! I visited over 10 different car dealerships searching for a car that best fit my needs befor What a great experience buying my car at Heritage Subaru! I visited over 10 different car dealerships searching for a car that best fit my needs before visiting them. Steve Sherman showed me around the lot and really took the time to go over the car with me to insure I was making the best decision for myself. Not once did I feel pressured into making a decision. I would like to thank Steve and all of the Heritage Subaru staff for all the time, hard work, and care they put in to make my car buying experience a breeze! More

Pleasant experience Lejuan and all the personnel at Heritage Subaru of Catonsville took great care of me and my car. They were courteous and friendly and took care of my Lejuan and all the personnel at Heritage Subaru of Catonsville took great care of me and my car. They were courteous and friendly and took care of my car efficiently. Going there for service is always a pleasant experience. More

Second time buying from Heritage Subaru The first Crosstrek I had was totaled. After retrieving my plates from my old car at Heritage's collision center I went right over to the dealership t The first Crosstrek I had was totaled. After retrieving my plates from my old car at Heritage's collision center I went right over to the dealership to buy another Crosstrek. For the past two years Heritage has been fabulous. They are incredibly helpful and their customer service is outstanding. This time around I worked with Steve Sherman was was incredibly helpful and worked with me to get me into a new car fast. More

Grateful for our experience with Tim and heritage We were very pleased and grateful for Tim Martin and all he did to get us the exact vehicle we wanted with a truly competive price. It was a great buy We were very pleased and grateful for Tim Martin and all he did to get us the exact vehicle we wanted with a truly competive price. It was a great buying experience for us. More

Steve is excellent to work with. Steve is a delight. He is very knowledgeable and friendly. He answered all our questions with patients, quickly understood what we wanted and found Steve is a delight. He is very knowledgeable and friendly. He answered all our questions with patients, quickly understood what we wanted and found the car we were looking for. He was very prepared and got me onto the road as soon a possible on delivery day. More

Easy Car Buying Experience Steve was a good employee to work with. He made sure that we got what we wanted and was very friendly in the process. He was willing to answer any a Steve was a good employee to work with. He made sure that we got what we wanted and was very friendly in the process. He was willing to answer any and all questions we had and helped us through every step of the car buying process. I would recommend Steve to anybody looking to buy a car from Heritage Subaru Catonsville. More

Excellent Staff and Service I went to Heritage Subaru with a specific car already in mind. They didn't have what I wanted in stock, but within minutes they found one for me in an I went to Heritage Subaru with a specific car already in mind. They didn't have what I wanted in stock, but within minutes they found one for me in another state and had it here the next day. It was also my first time buying a car from a dealer instead of a private seller and Steve made the process incredibly easy. The rest of the staff there was just as helpful and friendly! More

Above and beyond I was travellong from NJ and my AT transmission oil light started blinking. LeJuan Robinson took care of me and went out of her way to stay in contac I was travellong from NJ and my AT transmission oil light started blinking. LeJuan Robinson took care of me and went out of her way to stay in contact while I had a free loaner car. I had the 100k extended warranty and although my Crosstrek was only 4 years old, I have 120k miles on it. She was Persistent with Subaru and corporate approved the coverage. An amazing degree of customer care and service for an out of town guy passing through. I’m coming back to Catonsville to buy my next Subaru!!Thank you LeJuan and Ryan. Great service — great people. Bob M. Branchburg, NJ More

Lejuan Robinson provided exceptional service! Lejuan Robinson provided exceptional customer service on my air conditioning repair for my 2017 Forester. Even though my vehicle was 2,000 miles over Lejuan Robinson provided exceptional customer service on my air conditioning repair for my 2017 Forester. Even though my vehicle was 2,000 miles over warranty, Lejuan coordinated with Subaru to provide a new A/C condenser at no cost to me. Thanks to Subaru and Lejuan for standing behind their product! Lejuan is always a pleasure to deal with and is very well informed on the status of your vehicle throughout your service experience. More