Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Subaru Catonsville
Baltimore, MD
1,381 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,381 reviews
December 26, 2018
Very Pleased! Jennifer gave me great service and I'm very happy with my experience there last week. She did everything I asked for and nothing that I didn't ask Jennifer gave me great service and I'm very happy with my experience there last week. She did everything I asked for and nothing that I didn't ask for, plus the wipers and oil sending switch you replaced with no charge. I feel that if it wasn't for her, my visit wouldn't have been so pleasant, such a pleasant woman to deal with. Thanks Jennifer!! More
by dstreett
Employees Worked With
Jennifer Cahill
December 25, 2018
used Crosstrekf The service I received was excellent, the price extremely good, attention to my best intereststs was excellent. I will continue to refer friends and f The service I received was excellent, the price extremely good, attention to my best intereststs was excellent. I will continue to refer friends and family to the dealership More
by Gene
Employees Worked With
Steve Sherman, Lejuan Robinson, Kati Henshall, Steve Sherman
December 23, 2018
Great service Jennifer was very helpful, she arranged for a rental at short notice so I could pick up my kids while the car was getting fixed. Jennifer was very helpful, she arranged for a rental at short notice so I could pick up my kids while the car was getting fixed. More
by Subaru outback
Employees Worked With
Jennifer Cahill
December 20, 2018
Friendliest and most helpful I had the pleasure of working with Steve Sherman in helping my friend purchase her car at this dealership. He did not give any pressure in buying a pa I had the pleasure of working with Steve Sherman in helping my friend purchase her car at this dealership. He did not give any pressure in buying a particular car, and he answered all of our questions and then some. I will bring more customers to him in the future. More
by myongjoylee
Employees Worked With
Steve Sherman
December 16, 2018
satisfied customer Good customer service and approachable salesmen. Was looking to purchase a new car and the service was smooth and efficient. No rush. No haste. Would Good customer service and approachable salesmen. Was looking to purchase a new car and the service was smooth and efficient. No rush. No haste. Would recommend. More
by Cloudyboy350z
Employees Worked With
Steve Sherman
December 11, 2018
First Subaru Car Purchased I had an easy and straight forward experience with Steve Sherman and purchased my first Subaru car. Looking forward to replacing my mini van next year I had an easy and straight forward experience with Steve Sherman and purchased my first Subaru car. Looking forward to replacing my mini van next year. More
by new_forester_owner
Employees Worked With
Steve Sherman
December 10, 2018
Urgently needed a new vehicle Steve Sherman was hands down the best salesman I have ever worked for anywhere. He is the first car salesman I have ever met who cared more about cust Steve Sherman was hands down the best salesman I have ever worked for anywhere. He is the first car salesman I have ever met who cared more about customer service than he did about money. He was willing to negotiate, and frankly gave us an incredible deal for the trade-in. He was willing to lower the price to help me and my financial situation, and gave up a good amount of his commission just to make the sale. I have never had a better car buying experience, and I HIGHLY recommend dealing with Steve Sherman if you ever need a vehicle, and don't want to sit at a dealership for hours and hours. He made my experience as efficient and fast as possible with great service. I will never buy a vehicle from anyone else ever again. More
by NDB352
Employees Worked With
Steve Sherman
December 10, 2018
Jennifer is very professional. The car was ready as promised and it is always a positive experience for me. I will only see Jennifer. Thanks is very professional. The car was ready as promised and it is always a positive experience for me. I will only see Jennifer. Thanks More
by JimmyJames
Employees Worked With
Jennifer Cahill
December 06, 2018
Best Car-Buying Experience ever I wasn’t planning to buy new car but my old car was totaled. I found Catonsville Subaru online, and I chose Steve Sherman to be my sales person. Thi I wasn’t planning to buy new car but my old car was totaled. I found Catonsville Subaru online, and I chose Steve Sherman to be my sales person. This was the best car buying experience I have ever had in my life! I love my 2015 Forester 6-speed stick-shift. Highly recommended. More
by LBee
Employees Worked With
Steve Sherman
December 04, 2018
Excellent experience We had a great experience from start to finish. Our salesperson, Steve Sherman was very knowledgeable and a pleasure to work with. Definitely recomm We had a great experience from start to finish. Our salesperson, Steve Sherman was very knowledgeable and a pleasure to work with. Definitely recommend contacting Heritage and Steve. More
by Satisfied Customer
Employees Worked With
Steve Sherman, Kevin Riebert
