Heritage Subaru Catonsville

Great Dealership and Salesman William was great! This is the second Subaru that we have bought from Heritage Subaru of Catonsville and William. We will buy our next Subaru from him William was great! This is the second Subaru that we have bought from Heritage Subaru of Catonsville and William. We will buy our next Subaru from him. More

Was extremely happy with the customer service. Julian was great. Will definitely recommend to friends and family. Just bought our first Subaru and have a feeling it won’t be our last. The Youngs great. Will definitely recommend to friends and family. Just bought our first Subaru and have a feeling it won’t be our last. The Youngs More

The best car buying experience I have had in the last 30 years. Expert answers and no pressure sale they were uniquely interested in assuring that I got the car and package that matched my needs. This team years. Expert answers and no pressure sale they were uniquely interested in assuring that I got the car and package that matched my needs. This team was the model of efficiency More

My name is Eli Wilford. I purchased a new 2019 Subaru forester earlier this year. I was promised 24 hr car wash and a loaner car when I bring my car in for service . They do not offer loaner cars nor 24 forester earlier this year. I was promised 24 hr car wash and a loaner car when I bring my car in for service . They do not offer loaner cars nor 24 hr car wash ,all lies. You cannot promise something base on a lie therefore you are a thief. For that reason I will take my car to another dealership for service and I will never by a car from mileone ever and recommend others to do the same. This is my third car I have brought from mileone there are other car dealers I do not have to put up with this 💩💩💩💩 More

Service Appointment Lejuan greeted me first thing in the morning with a friendly smile and an upbeat hello. Most people hate taking their car in for service, but friendl Lejuan greeted me first thing in the morning with a friendly smile and an upbeat hello. Most people hate taking their car in for service, but friendly and helpful customer service goes a long way in instilling confidence. Lejuan continued to be courteous when calling to tell me my vehicle was ready, and through the pick up process. Great experience. More

Customer for Life! I was having trouble with my tire pressure sensors and decided to swing by on a Friday afternoon for service. Normally, I would schedule an appointmen I was having trouble with my tire pressure sensors and decided to swing by on a Friday afternoon for service. Normally, I would schedule an appointment in advance, but was close by and figured I'd drop in to see if they could possibly fit me in on short notice. Lejuan greeted me immediately upon my arrival and was a pleasure to work with during my visit. I explained the problems with my car and she concisely explained the process and timeline I could expect for my service. I waited roughly an hour for my service to be completed, which for a Friday afternoon was very impressive. Lejuan detailed the services performed and asked if I had any questions regarding my visit. Working with Lejuan was a joy and it's safe to say you've all earned a customer for life. Thank you for the exceptional service! More

Always excellent customer service experience with Lejuan! We have a four-year old Subaru Outback and have used Heritage Subaru Catonsville for our service/maintenance requirements. Lejuan Robinson has been o We have a four-year old Subaru Outback and have used Heritage Subaru Catonsville for our service/maintenance requirements. Lejuan Robinson has been our service advisor and she has always been friendly, very knowledgeable, capable and determined to ensure customer satisfaction. I highly recommend to request Lejuan as a service advisor to anyone that is a customer of Heritage Catonsville Subaru. Chuck N. More

Lejaun was not only only professional but a delight to work with. She made sure our car was repaired in record time, all with a smile on her face. In the future, we will always be requesting Lajuan’s serv work with. She made sure our car was repaired in record time, all with a smile on her face. In the future, we will always be requesting Lajuan’s services at Heritage Subaru Catonsville. More