Heritage Subaru Catonsville

Awesome experience I really appreciated the no-pressure sales approach at Heritage. The employees were very knowledgeable, friendly, and courteous, and they made our ca I really appreciated the no-pressure sales approach at Heritage. The employees were very knowledgeable, friendly, and courteous, and they made our car buying experience as efficient as possible. More

I have worked with Thomas, he is the person to deal with as he knows what he is dealing with. i have bought Ascent and he is the one main person who got me the realistic possible deal which worked out best as he knows what he is dealing with. i have bought Ascent and he is the one main person who got me the realistic possible deal which worked out best for me. More

What an amazing place !!I have never experienced pleasant car buying/leasing in many many years .The integrity , honesty and professionalism exceeded my expectations. I was very reluctant driving a great dis car buying/leasing in many many years .The integrity , honesty and professionalism exceeded my expectations. I was very reluctant driving a great distance even though there are several Subaru dealerships near by where I live but I am very happy I did . Heritage Subaru Thank you for taking part to make this world a better place to live .Very well managed place!!! More

My experience at Subaru has been great. The car is for my wife but I take it in for service for her. I love the car and it is such a refreshing feeling to have a service department that is there for you. Mic wife but I take it in for service for her. I love the car and it is such a refreshing feeling to have a service department that is there for you. Michael is the advisor that I have been working with for the past few services and he is just amazing. He always greets me with a smile. Listens to what I have to say and always addresses our concerns for the vehicle. I was sad to hear that he will be leaving the company soon. He assured me that he will have the next best advisor to help me along the way. Looking forward to my next service visit. More

A wonderful team, an outstanding experience Thank you, Cary Hoffman for all your help! Heritage Subaru Catonsville is one of the largest Subaru dealers in the state and has a highly motivated an Thank you, Cary Hoffman for all your help! Heritage Subaru Catonsville is one of the largest Subaru dealers in the state and has a highly motivated and competent team in both sales and service. We just bought our 4th Subaru from this dealer, and have had all our cars serviced there since 1997. Cary worked with us to purchase a new 2020 Subaru Forester. He was helpful and patient with multiple test drives (he even took me to drive a Mazda at an affiliated dealer)! His knowledge of the various models was outstanding. The price for the car I purchased was competitive and the selection of cars on the premise was excellent. At the same time I bought the new car, I was shopping for a used car for my son. Cary was extremely helpful with this, too, searching a data base of over 3,000 cars. Michael Wolyn in Finance was kind and knowledgeable. Lejuan Robinson and Aiden were wonderful (as always) in helping us get our 2011 Subaru serviced. Many thanks to the Subaru team at Heritage Catonsville for years of outstanding service. More

William was the best William is the best. He made my car buying process very easy and simple. I will definitely recommend my friends and families to this place. William is the best. He made my car buying process very easy and simple. I will definitely recommend my friends and families to this place. More

Leasing experience Delivery of my 2020 Outback went very smoothly. William Hoyt was pleasant, responsive and accommodating. Couldn’t have asked for more. Business guy w Delivery of my 2020 Outback went very smoothly. William Hoyt was pleasant, responsive and accommodating. Couldn’t have asked for more. Business guy was pleasant and hi-tech, but pushed me to buy maintenance extra. I declined...several times. The dealership is a pleasant place to visit. More

Great sales experience We worked with Randy Silver and the experience couldn't have been better. He was friendly, polite and customer focused when my wife test drove an Impr We worked with Randy Silver and the experience couldn't have been better. He was friendly, polite and customer focused when my wife test drove an Impreza, and even more so when we returned after driving competitive vehicles to buy the Impreza. Negotiations took all of five minutes; I told him what I wanted to pay and what I wanted for the trade-in, he excused himself and came back five minutes later with a contract with my exact numbers. He made sure the car was detailed and ready by the time we finished in the finance office. My next car will probably be a Forester, and I know who I'll call. More

My husband and I each purchased our first Subaru’s from Abby at Heritage Subaru. She made sure we got exactly what we wanted in our new vehicles. She was super knowledgeable about the various models and t Abby at Heritage Subaru. She made sure we got exactly what we wanted in our new vehicles. She was super knowledgeable about the various models and the current inventory. The process was quick and easy. Thanks Abby!!! More

Michael was enormously helpful with each step of my experience. When my wait was longer than expected, he gave me a discount. When I needed an extra maintenance check, he offered me a loaner car so I w experience. When my wait was longer than expected, he gave me a discount. When I needed an extra maintenance check, he offered me a loaner car so I wouldn’t have to wait. At the end of my day, he saw my car hadn’t been washed after the second inspection and did so personally. He had a smile on his face the entire time I interacted with him. Thank you for your incredible service, Michael! More