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Heritage Subaru Catonsville
Baltimore, MD
1,381 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,381 reviews
September 28, 2020
I trade in my cars a lot! So with experience, this was one the best and most pleasant experience I had. They also had to make sure that my parents were happy and they got an A++. The entire team was excel one the best and most pleasant experience I had. They also had to make sure that my parents were happy and they got an A++. The entire team was excellent! I forgot the finance personnel who handled this. She made it so relaxing for us with her awesome personality. I'll certainly recommend anyone shopping for a Subaru to go here and work with this team. More
by Telvis
Employees Worked With
Kevin Engle, William Hoyt, Richard Hollander
September 21, 2020
Subaru Catonsville provided as pleasant a car buying process as possible. Everyone we dealt with was friendly and respectful. William Hoyt sold us our vehicle. He was always very responsive both over th process as possible. Everyone we dealt with was friendly and respectful. William Hoyt sold us our vehicle. He was always very responsive both over the phone and in person and always maintained a relaxed demeanor which I appreciate. More
by matthewgemmell
Employees Worked With
William Hoyt
September 20, 2020
Everyone was very friendly and helpful. They offered a great price for my car! And they were very knowledgeable of the different subaru cars and promotions. great price for my car! And they were very knowledgeable of the different subaru cars and promotions. More
by calvinhong93
Employees Worked With
Randy Silver
September 18, 2020
Our Sales Person was professional and friendly.The test Our Sales Person was professional and friendly. The test drive was informative and provided ample opportunity to assess the Outback’s performance. A Our Sales Person was professional and friendly. The test drive was informative and provided ample opportunity to assess the Outback’s performance. All of the the options were clearly explained. More
by CINRON.MD
Employees Worked With
William Hoyt
September 14, 2020
I worked with Nick Quinto and Robert Haas to purchase a new Outback in September 2020. Compared to several other Subaru dealerships in the DC/Baltimore area, I found this one to be the best. From the mom new Outback in September 2020. Compared to several other Subaru dealerships in the DC/Baltimore area, I found this one to be the best. From the moment I walked in, I didn’t feel like just another customer. Nick and Robert truly tried to understand my needs and helped me find a car with the trim and options that perfectly matched what I wanted. The dealership was genuine with the pricing and did not hasten me to close the sale. This dealership has my highest recommendation and will be the first destination for my future car buying needs. More
by Chandler
Employees Worked With
Nick Quinto, Robert Haas
September 11, 2020
Thomas was very helpful trying to meet my criteria for a car. He was very conscientious during the sales process and followed up to make sure all was well after my purchase. car. He was very conscientious during the sales process and followed up to make sure all was well after my purchase. More
by ben
Employees Worked With
Thomas Ardizon
September 04, 2020
Thomas was great to work with. I went into this dealership after another test drive next door and was immediately greeted by Thomas. I was initially so nervous about the whole process of buying a c dealership after another test drive next door and was immediately greeted by Thomas. I was initially so nervous about the whole process of buying a car, but Thomas' knowledge immediately put me at ease. The test drive was a breeze and all of the features were throughly explained. He answered all of my questions and I never felt any pressure. The car color and package I was looking at was unfortunately not on the lot and was not scheduled to be delivered until a week or so later. I left feeling at ease and closer to a decision. After being home for a little over an hour Thomas called me with exciting news the car I wanted was delivered. I still was not sure and Thomas said he understood and again I felt no pressure to take the car. That helped me make a decision on my own and I called back and told Thomas let's do this! The next morning the car was waiting for me. Thomas let me test drive the car and again explained everything about the vehicle to really help me feel confident about my decision. I thank Thomas so much with being so patient and Heritage for getting me into my 2020 Subaru Forester Limited! More
by thargrove
Employees Worked With
Thomas Ardizon
September 01, 2020
We had a great experience purchasing our car. Thomas was very patient and knowledgeable, he went the extra mile to make sure we were confident with our purchase. very patient and knowledgeable, he went the extra mile to make sure we were confident with our purchase. More
by sasha247sanchez
Employees Worked With
Thomas Ardizon
August 29, 2020
William was extremely responsive and knowledgable but not pushy in any way, which made for a very positive first car buying experience. I would absolutely recommend him. pushy in any way, which made for a very positive first car buying experience. I would absolutely recommend him. More
by ehowland
Employees Worked With
William Hoyt
August 29, 2020
I met with Michele Minor on 8/29/2020. My wife and I absolutely love that woman. I bought a used 2013 Honda Accord from Michele. It was one of the best experiences I’ve had buying a car. After talking t absolutely love that woman. I bought a used 2013 Honda Accord from Michele. It was one of the best experiences I’ve had buying a car. After talking to her and getting to know her we had a lot in common. I highly recommend her and will definitely be going back to buy my daughter a car in the near future. More
by s.wilson5000
Employees Worked With
Michele Minor
