Heritage Subaru Catonsville

This is my second vehicle that I have purchased from this dealership and when I say it was simply outstanding the customer service they give is amazing. They make you feel more like family then a customer. I dealership and when I say it was simply outstanding the customer service they give is amazing. They make you feel more like family then a customer. I have dealt with Johnny Wilks and finance mangers Chuck man they were awesome. I wouldn’t spend my money nowhere else if it’s not here. They went over and beyond to help me today after searching for 3 weeks spending all of this money on a car rental. When I contacted Chuck he was right on everything from top to bottom and gave me his word and held the end of his bargain up. I’m telling you if your considering buying a vehicle you better go to this dealership they are awesome. Thanks again Chuck and Johnny I’m absolutely happy with my vehicle until next time More

This my second purchase at this dealership, and both times I've been highly satisfied with the customer service and pleasant attitude of the staff, most dealerships just treat you like another number bu times I've been highly satisfied with the customer service and pleasant attitude of the staff, most dealerships just treat you like another number but both Abby and Mr. Robert have been so helpful and really worked to find ways to get me where I needed to be, couldn't be happier with my purchase and the employees I've met at heritage subaru Catonsville More

Heritage Subaru in Catonsville is where I'll be doing my family's car shopping from now on. This was the easiest car buying experience I've ever had, and the team here was so great to deal with. From the fi family's car shopping from now on. This was the easiest car buying experience I've ever had, and the team here was so great to deal with. From the first visit with Musa all the way through the follow-ups and service appointments, Heritage has been a dream to deal with and I'm so happy with my new Subaru! Plus the sales manager is a Marine, semper fi! More

I had a good experience purchasing my new Subaru from Heritage Subaru in Catonsville. I worked primarily with Abby Diallo. She is friendly and took the stress out of new car shopping! I test drove a car Heritage Subaru in Catonsville. I worked primarily with Abby Diallo. She is friendly and took the stress out of new car shopping! I test drove a car before COVID and then held off on buying. I returned to this dealer because of Abby's friendliness and low key approach. The facility is clean and during COVID I was able to social distance the whole time with everyone masked. More

Wow, wow, wow! Fantastic service from Thomas as well as everyone at this dealership. Thomas went above and beyond to understand what I was looking for at a price that fit my budget. The price given for my everyone at this dealership. Thomas went above and beyond to understand what I was looking for at a price that fit my budget. The price given for my trade was a wonderful surprise and was the catalyst for my new Subaru purchase! Love, love, love my experience and my new car. Thank you, Thomas! More

Thomas was very helpful and knowledgeable and gave us time when my husband and I couldn't agree on a car. He made the experience of buying a car very pleasant (which I wasn't expecting). Thomas is great! time when my husband and I couldn't agree on a car. He made the experience of buying a car very pleasant (which I wasn't expecting). Thomas is great! More

Thomas swooped in when another salesman kept giving me the runaround (I guess women can’t be trusted to buy their own cars). Thomas immediately showed me everything I wanted and turned it into a positive the runaround (I guess women can’t be trusted to buy their own cars). Thomas immediately showed me everything I wanted and turned it into a positive experience. He was very knowledgeable about all the vehicle features and put us at ease. More

Thomas was fantastic to work with! He was knowledgeable and provided so much information it minimized my questions. He made it a pleasant sales experience! and provided so much information it minimized my questions. He made it a pleasant sales experience! More

Bought a used car here and the staff was very helpful and courteous. Had a slight misunderstanding but the staff went out of their way to help me. courteous. Had a slight misunderstanding but the staff went out of their way to help me. More

He was very helpful and knowledgeable. Always took time to answer all of my questions would come back again. The whole team was great to work with. to answer all of my questions would come back again. The whole team was great to work with. More