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Heritage Subaru Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.8
1,464 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,464 reviews

September 27, 2023

Sadari Walters was helpful with the information on my recent service. She explained to me what is recommended for the mileage and advised to visit back for car wash due to the maintenance. More

by srikanthd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadari Walters
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Sep 29, 2023 -

Heritage Subaru Catonsville responded

Hi Srikanthd, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2023

We have been buying Subarus for decades because they are such terrific cars. Bik Shrestha did a great job today ensuring that we got a great deal on another great Subaru Outback! Extremely knowledgeable, B More

by Sally R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bik Shrestha
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Sep 28, 2023 -

Heritage Subaru Catonsville responded

Hi Sally, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Safe travels!

September 26, 2023

I am at my fourth Subaru with May and her assistance has been invaluable from order to final delivery, as well as navigating the recent car shortages. Kudos to Jon Bookstein as well I will be back! More

by BRZer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2023 -

Heritage Subaru Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Safe travels!

September 26, 2023

Will was super helpful! He was able to address my needs and provide a lot of options. More

by asiddula2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Will Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Heritage Subaru Catonsville responded

Thank you for taking the time to review Heritage Subaru Catonsville. Our goal is to meet then exceed your expectations and are disappointed this did not occur. Our General Manger, Steve Knolle, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. We work hard to provide all customers with an exceptional experience, and would appreciate the opportunity to learn more about your experience and rectify any missteps. At your earliest convenience, please contact Steve directly at sknolle@mileone.com or 443.865.2765. Again, thank you for your time and we hope to speak with you soon.

September 25, 2023

Staff was friendly, knowledgeable, and respectful. They did not pressure me to purchase anything that I did not want. They managed time wisely and efficiently. More

by laurence.mixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Engle, Bik Shrestha, Antonio Satchell
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Sep 26, 2023 -

Heritage Subaru Catonsville responded

Hi Laurence, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 25, 2023

I purchased/ lease my crosstrek 3 rd time with her she is a such great and she looks exactly what I needed most! Thank you. More

by Krisshin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

September 23, 2023

Everyone I had contact with was very helpful and easy to work with Especially Moussa Serlife More

by sdcompher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moussa Sirleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Silver, Antonio Satchell, Nick Lemieux-Renaud, Steve Knolle
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Sep 25, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Subaru Catonsville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 22, 2023

Very friendly, very knowledgeable. Great place to buy your next car! Highly recommend!! Never felt pressured. I’ve had bad experiences in the past with dealerships and sales people bei More

by Colleen M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minseok Oh, Antonio Satchell
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Sep 25, 2023 -

Heritage Subaru Catonsville responded

Hi Colleen, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Subaru Catonsville!

September 21, 2023

May is very knowledgeable about all the Subaru models. This is the fifth car I’ve purchased/leased from her. More

by cindy22654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Satchell
Report | Print
Sep 24, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Subaru Catonsville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 20, 2023

Fred was great! He worked with us to make sure we were happy with our purchase. More

by hannahmarks111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frederick James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Riggins
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Sep 24, 2023 -

Heritage Subaru Catonsville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

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