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Heritage Subaru Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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May made our day ! We loved the NONE pressured sales procedure we received from May Ferris and now know why she is the #1 best selling salesperson. Thanks for taking us We loved the NONE pressured sales procedure we received from May Ferris and now know why she is the #1 best selling salesperson. Thanks for taking us step by step through the blue tooth features and other special tools. More
Service of My Subaru Forester I was very pleased with the service of my car. The Adrienne was very helpful. I was also pleased with the added service that was provided by TGS. I was very pleased with the service of my car. The Adrienne was very helpful. I was also pleased with the added service that was provided by TGS. More
I came into to have 7500 mile service on my 2014 Subaru Forrester. Everyone was great in the service department - it was a good experience. Forrester. Everyone was great in the service department - it was a good experience. More
purchase of crosstrek hybrid from Merrick @ Russle my occupation is sales also and i believe I know the feeling of SalesReps @ end of the month. however, no pushy sales and no pressure felt for the pur my occupation is sales also and i believe I know the feeling of SalesReps @ end of the month. however, no pushy sales and no pressure felt for the purchasing of a vehicle. well done. More
Service Good, solid work done in a timely fashion. Great team of people who say what they mean and do what they say. While I understand overhead is high, yo Good, solid work done in a timely fashion. Great team of people who say what they mean and do what they say. While I understand overhead is high, you may want to consider price adjustment relative to work performed. More
Steve was very friendly & knowledgeable. He went out of his way to get us the car we wanted. He even drove to VA to get it for us when the local dealership had a mishap with the car we were originally s of his way to get us the car we wanted. He even drove to VA to get it for us when the local dealership had a mishap with the car we were originally slated to get. More
If you are looking to buy a new car, go to another subaru dealership. They will want to check your credit score before letting you test drive a car. Then, you will get a test drive around the parking lot. We dealership. They will want to check your credit score before letting you test drive a car. Then, you will get a test drive around the parking lot. We have owned many different cars and have been to many different dealerships - this one was the worst experience. Buying my car from another subaru dealership and so should you, trust me. More
I had narrowed my Subaru model down to only the Crosstrek before I visited; Steve Sherman listened to what I said and the visits went smooth, culminating with me driving away with a new Subaru on my 3rd visi before I visited; Steve Sherman listened to what I said and the visits went smooth, culminating with me driving away with a new Subaru on my 3rd visit. I was lucky that a Crosstrek with very similar options to my desired list was on hand. I got what I wanted (the differences were minor and inexpensive); I'm sure they were happy to sell a car from the existing inventory. My experience could not have been better; this is my first Subaru, what a nice way to start my ownership experience! More
From phone call reservation to confirmation of purchase my sales representative was knowledgeable and friendly. He assisted me with multiple vehicles and continues to help with any questions I have after m my sales representative was knowledgeable and friendly. He assisted me with multiple vehicles and continues to help with any questions I have after my purchase has been made. I would recommend this location to anyone looking to purchase a new or used vehicle. Kevin James was my sales representative. More
I was impressed with May's knowledge of the vehicle I was looking for, as well as how I was treated by the dealership personnel after the sale. was looking for, as well as how I was treated by the dealership personnel after the sale. More