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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,394 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,394 reviews

November 24, 2015

Friendly and helpful staff I worked with Bettie Jackson to lease a 2016 Forrester. Bettie was super-nice and helped me find the vehicle I wanted at a lease rate in my desired r More

by jimbocephus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bettie Jackson
Nov 25, 2015 -

Heritage Subaru Catonsville responded

Thank you jimbocephus for sharing you experience at Russel Subaru with us. We are pleased to hear your experience was a great one and we will be sure to share you feedback with Bettie and the rest of the Russel Subaru team. Please feel free to contact us anytime should you have any questions or would just like more information on your new Forester. Thank you again for your review and have a great day.

November 23, 2015

Excellent buying experience Stephen Sherman was extremely helpful and very knowledgeable about my new Subaru Crosstrek. I had an accident in my old car and it had to be towed to More

by awood227
Friendliness
Recommend Dealer
Yes
Employees Worked With
CJ Jefferson, Steve Sherman
Nov 23, 2015 -

Heritage Subaru Catonsville responded

Good morning awood227. Russel Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that Stephen and CJ were able to assist you with your new Subaru purchase. As you settle in to your Crosstrek, please do not hesitate to stop by for a regular checkup! Thank you again awood227 for the highly praised review. Have a great day.

November 23, 2015

Friendly and Helpful Experience with Kevin James Kevin was very professional and helpful. The dealership was busy the day I was in and he did a great job of attending to my needs. More

by tombaltimore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin "John" James
Nov 25, 2015 -

Heritage Subaru Catonsville responded

Greetings tombaltimore! Thank you for stopping by Russel Subaru. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 17, 2015

Awesome buying experience working with Stephen Sherman Stephen was very professional and a pleasure to work with, and we love our new Forester. We are very please at the overall buying experience - great More

by Bill Marsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Nov 18, 2015 -

Heritage Subaru Catonsville responded

Good morning Bill, we wanted to take a moment to thank you for your thoughtful review. Russel Subaru works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. We are also pleased to hear that Stephen was able to lead you to your new Subaru Forester. Moving forward should you have any questions, or just like more information on your new Subaru, please feel free to stop in or call anytime. Thank you again Bill and we look forward to seeing you again.

November 16, 2015

very helpful staff After doing a lot of research, I recently bought a Subaru Crosstreck and am extremely happy with it. I bought my car from Bettie Jackson and she was More

by yvonnerf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bettie Jackson, CJ Jefferson, Steve Sherman
Nov 18, 2015 -

Heritage Subaru Catonsville responded

Greetings Yvonne, congratulations on your new Subaru Crosstrek. We are delighted to hear that your experience working with Bettie was a memorable one, we will be sure to share your compliments with her and the team. Russel Subaru takes great pride in assuring our customers satisfaction and always love receiving reviews like yours. In the future please feel free to stop in or call anytime, we would love to assist you. Thank you again and have a great day.

November 02, 2015

great place i bought my car from steve sherman. i bought my last 5 cars from steve. he treats me great. i highly recommend him. thank you steve!!!! More

by videorob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a, Steve Sherman
Nov 03, 2015 -

Heritage Subaru Catonsville responded

Thank you videorob for your wonderful feedback! We will be sure to share your kind comments with Steve. Please don't hesitate to contact us should you need any future services performed! Happy driving!

October 27, 2015

Yong Lee and Danny Rosenfeld made the buying process easy I just bought a 2016 Outback. Mr. Yong Lee and Danny Rosenfeld made the whole process seem-less and enjoyable. They are professional and really eas More

by KBC1234
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Lee, Dan Rosenfeld
Oct 28, 2015 -

Heritage Subaru Catonsville responded

KBC1234, congratulation on your new 2016 Subaru Outback! We are delighted to hear that your experience was a memorable one, and will be sure to share your compliments with Mr. Young and Danny. We encourage you to stay in touch so we may answer any potential questions or schedule an service or maintenance appointments in the future. Thank you again and have a great day.

October 26, 2015

Russel Subaru comes through again! Our 12th Subaru and 6th from Russel. Steve Sherman is outstanding! He is the consummate professional and a genuine guy, and he makes all this easy and More

by gregv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Oct 27, 2015 -

Heritage Subaru Catonsville responded

Good morning gregv! Thank you for the extremely positive review. We are happy to hear that Steve Sherman once again made your purchasing experience with us a wonderful one and we will certainly pass along your kind comments to him. If you should have any questions on your new Subaru, please do not hesitate to give us a call or stop by anytime. Thank you again gregv for taking the time to review us. Happy driving!

October 26, 2015

Great Dealership I highly recommend Steve Sherman. I was told him what I was looking for and what I could pay and found me the perfect car! There was no pressure. More

by newgraduate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Oct 27, 2015 -

Heritage Subaru Catonsville responded

Hi newgraduate! Russel Subaru would like to sincerely thank you for your positive review. We are delighted that Steve was able to assist you in selecting the perfect vehicle and we will be sure to share your feedback with him. As you settle in to your new vehicle, please do not hesitate to contact us should you have any questions! We would be happy to lend our support. Thank you again newgraduate and have a wonderful day!

October 21, 2015

Excellent Service!! My experience with Mr. Tilghman and this dealership was great. I was referred by a co-worker...very good choice. I would definitely recommend this dea More

by tybowl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
Oct 22, 2015 -

Heritage Subaru Catonsville responded

Thanks tybowl1 for the wonderful feedback! We are happy to hear that Frank was able to assist you during your visit to Russel Subaru and make your purchasing experience a fantastic one. If you should have any questions as you settle in to your new vehicle, please don't hesitate to contact us! Thank you again tybowl1 for the highly praised review. Happy driving!

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