Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Subaru Catonsville
Baltimore, MD
1,394 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,394 reviews
January 07, 2016
Expedient and Efficient Shopping Herb was very friendly and helpful. He worked quickly and efficiently to help us get in and out and get a great new car. David in finance was knowledg Herb was very friendly and helpful. He worked quickly and efficiently to help us get in and out and get a great new car. David in finance was knowledgable and friendly! More
by Lewhaar001
Employees Worked With
David Gruner, Herb Thomas
January 02, 2016
Subaru Review Stephen did a really great job at helping me decide what was the best fit for me as I continue college up in Rochester. Not only did he give helpful s Stephen did a really great job at helping me decide what was the best fit for me as I continue college up in Rochester. Not only did he give helpful suggestions, but he gave me multiple options and worked with all the specifics I wanted with my car to be. He was great at following up with my parents and I, and I really appreciated all the help. More
by philipmilman
Employees Worked With
Steve Sherman
December 30, 2015
Great for first time buyer Russel Subaru was great for us as first time car buyers. Steve Sherman and the team were excellent at explaining and walking us through the process an Russel Subaru was great for us as first time car buyers. Steve Sherman and the team were excellent at explaining and walking us through the process and were patient with us, taking the time to explain models and options while never pushing us to buy. I would recommend this dealership for first time buyers. More
by Michael Dillon
Employees Worked With
Steve Sherman
December 27, 2015
Another great experience with Russel Subaru We worked in October with Stephen Sherman to purchase a new Subaru Outback. He also assisted us two years previously in the purchase of a Mazda 3. W We worked in October with Stephen Sherman to purchase a new Subaru Outback. He also assisted us two years previously in the purchase of a Mazda 3. We have been very pleased with Stephen and the Russell staff. We do our preventive maintenance through the dealership and continue to receive great customer service. More
by LVJ
Employees Worked With
Steve Sherman
December 24, 2015
Love my Subaru! Stephen was courteous, friendly and knowledgeable. We knew exactly what Subaru we wanted and he got it for us! He took the time to explain all the ne Stephen was courteous, friendly and knowledgeable. We knew exactly what Subaru we wanted and he got it for us! He took the time to explain all the new features to us. Love my 2016 Subaru Forrester!! More
by Jules0721
Employees Worked With
Steve Sherman
December 19, 2015
Great experience with the salesman Mr. Yong Lee If you search for a new Subaru car through GEICO or AAA car search Russel Subaru always comes up with the highest price comparing to other recommended If you search for a new Subaru car through GEICO or AAA car search Russel Subaru always comes up with the highest price comparing to other recommended car dealers. I do not no the reason why. It was Mr. Yong Lee's enthusiasm and honesty that convinced me to purchase a 2016 Subaru Outback Premium from the Russel Subaru More
by Zhuxi50
Employees Worked With
Yong Lee
December 19, 2015
Car Dealership We have bought the Subaru model we have waited to purchase, and the service was very helpful from Mr. Yong Lee. The dealer was friendly and nice, and We have bought the Subaru model we have waited to purchase, and the service was very helpful from Mr. Yong Lee. The dealer was friendly and nice, and it was a nice Christmas present. More
by Qtbloom
Employees Worked With
Yong Lee
December 08, 2015
great experience buying outback 2016. Somehow my review disappeared... just repost it.... We worked with Mr. Yong Lee to buy our outback 2016. It was the most pleasant experience buying a Somehow my review disappeared... just repost it.... We worked with Mr. Yong Lee to buy our outback 2016. It was the most pleasant experience buying a car. A+++; will recommend to friend or family. More
by 12345678
Employees Worked With
Yong Lee
December 05, 2015
He knows what I need Today I purchased new Subaru Forester. All the staff did their jobs very well. Mr Lee, David, Steve did sales, finance , possibly best deal that I n Today I purchased new Subaru Forester. All the staff did their jobs very well. Mr Lee, David, Steve did sales, finance , possibly best deal that I need. I'm so happy today. More
by Donna
Employees Worked With
Yong Lee, David Gruner
November 26, 2015
Love my new Outback! Buying my new Subaru Outback from Russell Subaru was a breeze. Stephen Sherman is a professional and knowledgable salesman. He made the decision makin Buying my new Subaru Outback from Russell Subaru was a breeze. Stephen Sherman is a professional and knowledgable salesman. He made the decision making process easy, and he explained all of the car's features thoroughly. More
by Lady
Employees Worked With
Steve Sherman
