Heritage Subaru Catonsville

Listened to what I wanted and did not pressure. I appreciated the professional way everything was handled and willing to accept and match my USAA pricing. There was an understanding that I knew wha I appreciated the professional way everything was handled and willing to accept and match my USAA pricing. There was an understanding that I knew what I wanted and only needed to see what the cost would be for the Outback. The whole process was excellent without the games. I did not have to be sold on the automobile I wanted as I was replacing an Outback and wanted another one. After I picked the color, extras and price, Steve went to work and got exactly what I wanted. After the purchase, I also thought everyone I worked with were pleasant and explained everything well. More

I got it all! Great service, great SUV and I fell like I got a great price. The entire team were so friendly and caring. I started shopping for a 2015 SUV and did n Great service, great SUV and I fell like I got a great price. The entire team were so friendly and caring. I started shopping for a 2015 SUV and did not have any specific model in mind so I started researching. I stopped in at Russel Mazda to drive a drive a Mazda CX-5 and ended up also driving a Subaru Forester and learned so much about it from the salesman Steve Sherman. He spent nearly three hours with me showing me around, driving the vehicles, talking about our daughters and life in general. Yeah, I realize that is what salesmen do but it was truly a great experience. In the end of all of my researching, driving different SUV's I honestly still wasn't fully decided but I ended up coming back to Subaru and getting an awesome deal and I now have an awesome 2016 Subaru, not a 2015 SUV in my driveway! Best experience ever so anyone searching for a Mazda or Subaru should stop in and I bet you will receive the same great experience that I received. More

Best car buying experience yet I've had 2 used Toyotas and 3 new Toyotas but decided to switch to Subaru as they have a better safety rating. This dealership is great. My salesperso I've had 2 used Toyotas and 3 new Toyotas but decided to switch to Subaru as they have a better safety rating. This dealership is great. My salesperson, Steve Sherman, was amazing. He was knowledgeable, professional and funny. Will definitely go there again! Highly recommend my guy! More

Excellent Service by Steve Sherman I purchased a Subaru Legacy last night at Russel Subaru. It was the smoothest and easiest car purchasing experience I've ever had. Steve was awesome! I purchased a Subaru Legacy last night at Russel Subaru. It was the smoothest and easiest car purchasing experience I've ever had. Steve was awesome! Very knowledgeable about the cars. Excellent service. Had a great tutorial about all the features before I drove off with my new car. Shout out to Daniel as well. Thanks guys! More

Buying our new 2016 Forester Limited Our salesperson was Kevin James. He was excellent in his ability to make us feel comfortable and very knowledgeable about all the models. He was ver Our salesperson was Kevin James. He was excellent in his ability to make us feel comfortable and very knowledgeable about all the models. He was very patient with us and our questions and spent all the time necessary to make sure we understood. There was ever any high pressure or pushing us in one direction or the other. He encouraged us to take our time, to test drive whatever we wanted and was always cheerful and kind. I would highly recommend Kevin to anyone looking to make a purchase at Russell Subaru. I would also like to thank, Danny Rosenfeld, Justin Cleaver, Scott Feinstein, May Farris, and David Gruner for making our experience at Russell Subaru a positive one. The day we were there they were shorthanded with people out sick and on vacation, but they went out of their way to accommodate what we needed. Overall a wonderful experience! My compliments to the entire staff at Russell Subaru and we love our new 2016 Forester Limited!!! More

Stephen is the best! Steve is the best person to buy a car from! He was always available to answer any of my questions and to help along the way. He gave us his personal c Steve is the best person to buy a car from! He was always available to answer any of my questions and to help along the way. He gave us his personal cell phone and still checks on me and the car. He is awesome!!! More

It was a pleasant experience from start to finish It all began with Steve Sherman, our all time favorite car salesman. This was our third purchase from Steve in the past eleven years. Steve's profes It all began with Steve Sherman, our all time favorite car salesman. This was our third purchase from Steve in the past eleven years. Steve's professionalism, knowledge and personality are outstanding He kept us comfortably at ease, from helping us select the right model to taking us on a test drive and finalizing the transaction. Workiing with Dave Gruner on the financing details was equally pleasant; he is a fine representative for your dealership. Peter and Jeanny O'Sullivan More

I came to Russell Subaru to purchase a used car. In 2012 I purchased a Subaru Forester from Steve Sherman at Russell Subaru. Steve had done an excellent job, he was very helpful during the entire pur In 2012 I purchased a Subaru Forester from Steve Sherman at Russell Subaru. Steve had done an excellent job, he was very helpful during the entire purchasing process. I knew I would return someday to purchase another car from him. Due to an unfortunate accident my 2012 Forester was gone. I needed to replace my car but this time I was looking for a used vehicle. I came to see if Steve Sherman could help me find a used Subaru. He quickly demonstrated that he was very willing to help me in my search for a quality used car. He showed me several options that were available at the dealership. He went out of his way to help me find a car to that met my specific requirements. I was very pleased with all of his help! Sincerely, G. J. More