Heritage Subaru Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Best and Easiest Car buy experience yet Steve Sherman was super helpful in helping me figure out exactly what I wanted. When it came time to do the paper work it was super quick and very lo Steve Sherman was super helpful in helping me figure out exactly what I wanted. When it came time to do the paper work it was super quick and very low pressure. Cant think him enough More
Mr. Lee, the auto salesman. Mr. Lee was friendly and aided me in making a decision on an automobile. He made a follow-up call to see if I was happy with the purchase. He called t Mr. Lee was friendly and aided me in making a decision on an automobile. He made a follow-up call to see if I was happy with the purchase. He called to remind me when the car was due for its first service. More
Great people and experience Today I bought my first new car in 14 years! Everyone I dealt with at Russell Subaru were great but I have to give a special shout out to salesman St Today I bought my first new car in 14 years! Everyone I dealt with at Russell Subaru were great but I have to give a special shout out to salesman Steve Sherman and general manager Scott Feinstein. They treated me like royalty! I think I got a great deal and Steve gave this technology-challenged woman a great education on all the new Forester features. (Remember, the car I traded in was 14 years old!). He really knows his stuff and devoted a lot of time to me. .i was dreading the process of buying a car but i can't say enough about what a positive experience this was! More
Great Deal, Great People! I came in to test drive a Forester after comparing it to another vehicle I was considering. Steve really knew his stuff and was an absolute pleasure I came in to test drive a Forester after comparing it to another vehicle I was considering. Steve really knew his stuff and was an absolute pleasure to work with! He was able to answer all of my questions about the Subaru itself, along with questions of how it compared to similar vehicles. He was able to not only match a deal I had from another dealership, but beat it - by a lot. I got more money for my trade in here than anywhere else, and got a great deal on the Forester itself. Steve really understood what was important to me and steered me in the right direction. More
Great experience This dealership was fantastic. They got us the exact car we wanted from a different location. We had a great experience with the salesman Julian Barne This dealership was fantastic. They got us the exact car we wanted from a different location. We had a great experience with the salesman Julian Barnes. He worked with us and got us a great price on a Forester. The dealership was very personable and willing to work with you on price. For sure I will go to this dealership again when it's time to buy another subar! More
Russel Subaru is ABSOLUTELY the BEST! Russel Subaru is absolutely the best dealership to purchase your new Subaru from. My first interaction with Russel Subaru was three years ago and I w Russel Subaru is absolutely the best dealership to purchase your new Subaru from. My first interaction with Russel Subaru was three years ago and I was immediately impressed with their total commitment to customer satisfaction. Since then I’ve purchased two other new Subaru’s and have been pleased with pricing, delivery prep and overall customer service. Steve Sherman is the sales guy that I worked with and he is outstanding. Steve takes time to ensure you fully understand the features and capabilities of the car you are purchasing, and most importantly, he follows up with you after the sale! Danny the sales manager runs a tight ship and he is always to take a few minutes with the customer directly when questions come up. In summary, after purchasing 27 new cars from 11 different dealerships over the past 40 years Russel Subaru is now my “go-to” dealership when it is time to purchase a new set of wheels. More
Very Professional Looking for an all wheel drive car and dealt with Mr. Steve Sherman. He was very helpful and professional. Oh boy, he knew his stuff! Looking for an all wheel drive car and dealt with Mr. Steve Sherman. He was very helpful and professional. Oh boy, he knew his stuff! More
Stayed late to finish purchase! Russel Subaru was really helpful with purchasing the car. They stayed late to finish the car buying experience. They also keep in touch making sure Russel Subaru was really helpful with purchasing the car. They stayed late to finish the car buying experience. They also keep in touch making sure that everything is good after purchase! More
Great car, great price, great sales service! I came in with good knowledge of what I wanted and russel subaru came through and offered a good deal and the service was outstanding. We're also very I came in with good knowledge of what I wanted and russel subaru came through and offered a good deal and the service was outstanding. We're also very informative of some nice features were available at great prices. More
Steve Sherman is the best! I bought an Outback from Steve a few years ago. He was great to deal with. Got me a great deal and made the process hassle-free and painless. I alw I bought an Outback from Steve a few years ago. He was great to deal with. Got me a great deal and made the process hassle-free and painless. I always tell anyone thinking about buying a Suby to call Steve; don't bother going anywhere else. When my mom needed a new car, we went back to Steve and, once again, he was awesome. David Gruner guided us through finance and other options, getting my mom right where she wanted to be payment-wise. Kudos to Steve, David and the Russel Subaru team! We'll surely return. More