Heritage Subaru Catonsville

Great Experience! May was an absolute pleasure to deal with. Her warm personality combined with her outstanding knowledge of the cars made for a wonderful buying experi May was an absolute pleasure to deal with. Her warm personality combined with her outstanding knowledge of the cars made for a wonderful buying experience. I would wholeheartedly recommend Russel Subaru and May Farris to anyone shopping for their next vehicle. I love my new Forester! More

Great Customer Service Steve was beyond helpful through our car buying process. He took the time to explain everything to us. I am especially happy because this was our fi Steve was beyond helpful through our car buying process. He took the time to explain everything to us. I am especially happy because this was our first Subaru and I had a lot of questions. Not only was he accommodating to my husband and myself, but also to our children which made the process go even smoother. We felt no pressure at all and very comfortable with our interactions with all the employees. Steve gave us a lot of suggestions on how to fully utilize the various features of our new Subaru. We had a wonderful experience and very satisfied with our decision of our purchase with Russel Automotive on Baltimore national Pike. I would not only recommenced Steve, who was an exceptional employee, but also the location. More

The sales lady, Ms. May Farris was very helpfull & friendly . had a great attitude and found the car that we needed and had in mind. . had a great attitude and found the car that we needed and had in mind. More

Great buying car buying experience One of the best car buying experiences ever had. Steve was awesome and really knew about the cars we were looking at. Would highly recommend this de One of the best car buying experiences ever had. Steve was awesome and really knew about the cars we were looking at. Would highly recommend this dealership More

Experience of new car purchase May Farris exceeded all expectations! She was very professional, knowledgeable, and personable. She made the experience of buying a new car a comforta May Farris exceeded all expectations! She was very professional, knowledgeable, and personable. She made the experience of buying a new car a comfortable, stress free, exciting time. She went the extra step and helped me sync my phone to the vehicle, help me set up the features that were all new to me and make sure I was comfortable before pulling off the lot. She offered to set up my first oil change and went through the owners manual explaining key points. She was wonderful to work with. I would definitely recommend her to anyone looking to buy a car! More

New car purchace Nick and May were pleasant to work with Bought a Subaru Forester at Russel Mazda, Subaru and VW. Nick Barnes explained many things about our new car. He was also patient with us during the Bought a Subaru Forester at Russel Mazda, Subaru and VW. Nick Barnes explained many things about our new car. He was also patient with us during the test drive of the car. May Farris was also very friendly and helped explain some of the nuances of the vehicle. More

No pressure, no hassle From the moment we met May, we were in good hands. She was efficient and very knowledgeable with what my husband and I wanted. Certainly courteous From the moment we met May, we were in good hands. She was efficient and very knowledgeable with what my husband and I wanted. Certainly courteous and very professional. I highly recommend working with May Farris! More

Leasing my 2016 Forrester This is not first time I have leased a car from Russell. Ms. Farris was very efficient in organizing the paper flow so the process was easy to follow, This is not first time I have leased a car from Russell. Ms. Farris was very efficient in organizing the paper flow so the process was easy to follow, she was knowledgeable of the product, and she was very courteous in her presentation. In short a real professional.. More

Would definitely recommend When my current car started acting up, I went to Russel Subaru to look at my short list of cars. Steve Sherman was very helpful - unlocking cars and a When my current car started acting up, I went to Russel Subaru to look at my short list of cars. Steve Sherman was very helpful - unlocking cars and answering questions - even though the dealership was very busy and I wasn't looking to purchase a car that weekend. When I was ready to test drive cars, he was great about finding me cars to drive (I was originally looking at the Forester and Crosstrek and particularly wanted a manual transmission). When I decided on a WRX, he found one with exactly the features and color I wanted. The dealership matched, and eventually beat, the price from neighboring dealerships. I would definitely recommend this dealership. More

Legacy 3.6R - Over the Top Where to begin. This is not the first time my wife and I purchased a car from Russel. We've added our third vehicle to our family. Only high praise Where to begin. This is not the first time my wife and I purchased a car from Russel. We've added our third vehicle to our family. Only high praises come from us in purchasing our new 2016 Legacy 3.6R. Steve "The Shermanator" Sherman ordered and delivered the car we requested down to every option, in a timely matter, and at an excellent price. Every person we consulted with was also courteous and helpful. No hassle! I'll keep coming back for future purchases and continued vehicle service. More