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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,394 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,394 reviews

September 18, 2016

Very Good Experience Because we bought several new cars from Stephen Sherman, we went back to Heritage to ask him to help us find a used car. As always, he took the time More

by Dennis A.
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Sep 28, 2016 -

Heritage Subaru Catonsville responded

Hi Dennis. We are glad to hear that you have been happy with Stephen Sherman and love having you as a returning customer! That kind of feedback can go a long way. Heritage Subaru Catonsville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Subaru Catonsville.

September 18, 2016

Mechanics are incompetent I took my 2015 Subaru in because of a recall. My car was working just fine but they needed to keep it for the better part of a week because they appa More

by Mary Ellen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Maloney
September 15, 2016

Excellent I had an excellent experience with Heritage Subaru in Catonsville. I was looking for a Subaru Impreza hatchback and found the one I wanted. I met and More

by damon68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Heritage Subaru Catonsville responded

Good afternoon! Thank you so much for your kind comments. Heritage Subaru Catonsville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you for the highly praised review and be sure to stop in again.

September 11, 2016

Amazing experience buying my new Subaru Forester limited2017 Hello, my name is Julio Loyola, and I recently bought my new Forester Limited edition 2017, and let me tell you that the sales agent was super proffe More

by 20024081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin "John" James
Sep 28, 2016 -

Heritage Subaru Catonsville responded

Good afternoon Julio Loyola! Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Kevin James was able to assist you with your new 2017, Subaru Forester purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Julio for the highly praised review.

September 09, 2016

Buying my 5th Subaru Great team! Have worked with them for years. This purchase was quite complex. The whole team worked together to get us into our 5th Subaru. More

by Monnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cleaver, Shawn Davies
Sep 28, 2016 -

Heritage Subaru Catonsville responded

Hi Monnie - Heritage Subaru Catonsville would like to congratulate you on your new Subaru! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your vehicle as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

September 09, 2016

great experience We recently came in to look at a crostrek or impreza used. Our salesman steve sherman was extremely helpful in looking at any vehicle we chose and le More

by phyldoug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Sep 28, 2016 -

Heritage Subaru Catonsville responded

Thank you so much for your positive feedback Phyllis Douglas! We were very glad to assist you in your purchasing experience. We hope you and your family enjoy your new Crosstek! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Phyllis and have a great day.

September 08, 2016

THE BEST OF THE BEST! The best of the best is none other than May Farris. This is the 2nd Subaru Forester she sold me and this was by far the best experience I have had yet More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Engle
Sep 28, 2016 -

Heritage Subaru Catonsville responded

Hi Diana - Heritage Subaru Catonsville would like to congratulate you on your new Subaru Forester! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Subaru as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

September 08, 2016

Painless Car Buying Usually I dread buying a new car but Steve Sherman made it pretty painless and almost fun. Everyone at the dealership was friendly and professional, e More

by Ann Meany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Patel, Steve Sherman
Sep 28, 2016 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one and we will share your feedback with Stephen Sherman. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 07, 2016

Excellent I had the easiest car buying experience ever. My salesman Jorden Edwards was the best. I am visually impaired. (No I did not test drive the cars) my More

by Newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Edwards
Sep 28, 2016 -

Heritage Subaru Catonsville responded

Good afternoon! In response to your review, I want to take the time to thank you for praising Heritage Subaru Catonsville and Jorden Edwards. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

September 07, 2016

Pain Free May Farris was kind and helpful as I chose to leave my older Outback for a new Forester. The process was relatively quick and painless. More

by LYNN GLEASON
Friendliness
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Forester. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

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