Heritage Subaru Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very Good Experience Because we bought several new cars from Stephen Sherman, we went back to Heritage to ask him to help us find a used car. As always, he took the time Because we bought several new cars from Stephen Sherman, we went back to Heritage to ask him to help us find a used car. As always, he took the time to explains all the features on several cars and answered all our questions so we could make the right choice for us. We decided on a Crosstrek. He went above and beyond to find us the right car and in the color we wanted. The day after we took the car home, he followed-up with a phone call to ensure we had no questions concerning the car. The experience of buying a used car was just as great as buying a new car. Thank you Stephen for making our experience another great one. More
Mechanics are incompetent I took my 2015 Subaru in because of a recall. My car was working just fine but they needed to keep it for the better part of a week because they appa I took my 2015 Subaru in because of a recall. My car was working just fine but they needed to keep it for the better part of a week because they apparently blew several fuses in the process of replacing an ignition relay and destroyed the BIU. When I picked it up, they hadn't put the car back together completely. They had left parts in the cupholder (there are still 2 screws in there). Now, I have no seat belt alarm for the driver's side and the passenger seat belt light and air bag light remain on. The service manager didn't really seem interested in the poor quality of the service he was providing. All he did was apologize. My advice: don't have your car repaired at this dealership. More
Excellent I had an excellent experience with Heritage Subaru in Catonsville. I was looking for a Subaru Impreza hatchback and found the one I wanted. I met and I had an excellent experience with Heritage Subaru in Catonsville. I was looking for a Subaru Impreza hatchback and found the one I wanted. I met and worked with May Farris who was very kind, helpful, knowledgeable, and answered all of my questions. I paid a little more than I had planned, but overall I am very satisfied with my purchase. More
Amazing experience buying my new Subaru Forester limited2017 Hello, my name is Julio Loyola, and I recently bought my new Forester Limited edition 2017, and let me tell you that the sales agent was super proffe Hello, my name is Julio Loyola, and I recently bought my new Forester Limited edition 2017, and let me tell you that the sales agent was super proffesional and was very clear regarding all the details that I required for my forester such as navigation system, leather seats, the color, the internet price, the driving test, and the most important was the financing. He had patience to explain me each detail of the car, and left me know, on time, the financing process. I highly recomend to Mr. Kevin James if you are thinking to buy your new Forester. He can find the best option according to your demands for the BEST PRICE! More
Buying my 5th Subaru Great team! Have worked with them for years. This purchase was quite complex. The whole team worked together to get us into our 5th Subaru. Great team! Have worked with them for years. This purchase was quite complex. The whole team worked together to get us into our 5th Subaru. More
great experience We recently came in to look at a crostrek or impreza used. Our salesman steve sherman was extremely helpful in looking at any vehicle we chose and le We recently came in to look at a crostrek or impreza used. Our salesman steve sherman was extremely helpful in looking at any vehicle we chose and let us take a test drive. We debated on new verses used. He was very patient and helpful in answering any questions we had. We decidedon a new crostrek. He took the time to go over all the features and answer any more questions. We arrived at 11 am and left very happy with our new subaru at 6 pm. It was a long day put very pleasant. Thanks for great service with our purchase. Phyllis douglass. More
THE BEST OF THE BEST! The best of the best is none other than May Farris. This is the 2nd Subaru Forester she sold me and this was by far the best experience I have had yet The best of the best is none other than May Farris. This is the 2nd Subaru Forester she sold me and this was by far the best experience I have had yet. May was patient, knowledgable, a listener and she gave me a great deal! When I needed her after the sale, she made herself available to me. I would highly recommend her if you want the best sales experience. See May! More
Painless Car Buying Usually I dread buying a new car but Steve Sherman made it pretty painless and almost fun. Everyone at the dealership was friendly and professional, e Usually I dread buying a new car but Steve Sherman made it pretty painless and almost fun. Everyone at the dealership was friendly and professional, especially Kirk Patel in Finance. The personal attention from first visit to new car delivery was very much appreciated. More
Excellent I had the easiest car buying experience ever. My salesman Jorden Edwards was the best. I am visually impaired. (No I did not test drive the cars) my I had the easiest car buying experience ever. My salesman Jorden Edwards was the best. I am visually impaired. (No I did not test drive the cars) my husband was with me. He was so kind and explained things about the cars clearly and made sure I understood as well as my husband. It was great. Other places we went treated me like I did not exist. They would ignore me becuase it is obvious I will not be driving. This dealership treated me the way they would treat anyone. There pricing was fair, they gave you time to consider, they were not pushy and most of all they did not try to sell things you did not want. It was great I recommend this dealership and I recommend asking for Jorden Edwards by name. More
Pain Free May Farris was kind and helpful as I chose to leave my older Outback for a new Forester. The process was relatively quick and painless. May Farris was kind and helpful as I chose to leave my older Outback for a new Forester. The process was relatively quick and painless. More