Heritage Subaru Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,394 reviews
Very good down to earth fair negotiating May was very clear and knew the car better then the other dealer I was talking to. Her Managers worked the price out fair and down to earth. I did not May was very clear and knew the car better then the other dealer I was talking to. Her Managers worked the price out fair and down to earth. I did not feel pressured but more informed. I feel like they both went out of there way to make me happy. More
New car purchase Great experience purchasing my new Subaru Legacy from Mae Farris. She is a truly knowledgeable and pleasant salesperson! CJ Jefferson handled the f Great experience purchasing my new Subaru Legacy from Mae Farris. She is a truly knowledgeable and pleasant salesperson! CJ Jefferson handled the financing process with knowledge and professionalism More
Great experience! My husband and I bought a Subaru Outback from Heritage. Richie was great at answering our questions and very easy to work with. He made the experience My husband and I bought a Subaru Outback from Heritage. Richie was great at answering our questions and very easy to work with. He made the experience easy and comfortable. He also made sure we got a really good trade in value for our old car, which made the buying process that much easier. CJ was the best finance person I've ever worked with. He was quick and knowledgable. And he gave us some great advice about our insurance. May walked us through all the features of our new vehicle after we bought it. She was extremely helpful. Overall, I love my new Outback and I loved my experience at Heritage! More
The BEST & ONLY place to buy your new Subaru! I wasn't planning to buy any cars this year, but I have now bought 2 new Foresters in the last 5 months. The reason? This dealership and its personnel I wasn't planning to buy any cars this year, but I have now bought 2 new Foresters in the last 5 months. The reason? This dealership and its personnel. They make you feel welcome from the minute you walk in the door. There is never any pressure whatsoever. May Farris is absolutely wonderful to deal with - from her warm, sweet personality to her extensive knowledge of the vehicles. She won't let you go home until she's sure you're 100% comfortable with the operation and features of your new car. She invites you to call or come back anytime with additional questions or just basic training. She even set my phone up in another car I hadn't even bought there! Sales manager Kevin Engle runs the showroom operations like a fine Swiss watch. All questions are answered and calls are returned in a timely fashion. All paperwork and financing is handled quickly and efficiently. By the time we sat down with Gabe in finance, all that was needed were signatures and a little bit of money! I would recommend to anyone to come to Heritage Subaru in Catonsville to buy your new Subaru - you'll love the people, the pricing, the dealership, and especially the car!!! More
Love my new car Worked with Steve Sherman who was incredibly helpful and a pleasure, along with the GM and rest of their staff. Had a vehicle brought over from anoth Worked with Steve Sherman who was incredibly helpful and a pleasure, along with the GM and rest of their staff. Had a vehicle brought over from another location while I waited and we closed the deal. I would definitely recommend Steve to others looking for a new car and good buying experience. More
Easier than I thought it would be! Needed a new car fast after I blew the engine in my old one. Steve Sherman was great in making me comfortable, explaining everything to me and helped Needed a new car fast after I blew the engine in my old one. Steve Sherman was great in making me comfortable, explaining everything to me and helped me find a good car at a good price. More
Fast transaction with a vehicle transfer I had been shopping around for a 2016 manual Impreza and although several other dealers made good offers none could secure a vehicle. May emailed me I had been shopping around for a 2016 manual Impreza and although several other dealers made good offers none could secure a vehicle. May emailed me around 10 in the morning and I had bought my new car at a better deal than the others within hours. She lived up to her promises. More
Fast and friendly. As the title of this review says, the service that I experienced making a purchase from Mile One Heritage Subaru Catonsville was fast and friendly. As the title of this review says, the service that I experienced making a purchase from Mile One Heritage Subaru Catonsville was fast and friendly. More
Got an awesome Subaru in less than 2.5 hours Lola, May, and Kirk rock!!! Lola called me less than 15 minutes of filling out the form on a Friday evening at 9pm. May took it from that point. She g Lola, May, and Kirk rock!!! Lola called me less than 15 minutes of filling out the form on a Friday evening at 9pm. May took it from that point. She got me the deal and car I wanted within my price range. Kirk finished the paperwork. This is a great dealership and they truly care about their customers. They work as a well oiled machine. Truly blessed to have contacted them! Cheers - Dr. Julie Gilliam More
Simply amazing There is no other place I will consider when I buy my next car. I will be going straight to Heritage Subaru Catonsville. If you are looking to buy a S There is no other place I will consider when I buy my next car. I will be going straight to Heritage Subaru Catonsville. If you are looking to buy a Subaru, buy it there and go see May Farris. She is very kind, she didn't rush me, she gave me the ABSOLUTE best price, she moved heaven and earth to make sure I was 110% happy with the car I was buying. No other person I would rather see then May next time I am looking to buy a car. More