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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,394 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,394 reviews

November 17, 2016

Very good down to earth fair negotiating May was very clear and knew the car better then the other dealer I was talking to. Her Managers worked the price out fair and down to earth. I did not More

by william
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Davie
Nov 18, 2016 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 16, 2016

New car purchase Great experience purchasing my new Subaru Legacy from Mae Farris. She is a truly knowledgeable and pleasant salesperson! CJ Jefferson handled the f More

by Francasubcar41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Jefferson
Nov 18, 2016 -

Heritage Subaru Catonsville responded

Good morning. Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that May Farris was able to assist you with your new Subaru Legacy purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review and we hope to see you soon!

November 14, 2016

Great experience! My husband and I bought a Subaru Outback from Heritage. Richie was great at answering our questions and very easy to work with. He made the experience More

by srfaulkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Jefferson, Richie Ramkelawan
Nov 16, 2016 -

Heritage Subaru Catonsville responded

Hello, Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Richie Ramkelawan and the rest of the team! Thank you again for your review.

November 10, 2016

The BEST & ONLY place to buy your new Subaru! I wasn't planning to buy any cars this year, but I have now bought 2 new Foresters in the last 5 months. The reason? This dealership and its personnel More

by Henry in Owings Mills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Engle
Nov 11, 2016 -

Heritage Subaru Catonsville responded

Good morning Henry. In response to your review, I want to take the time to thank you for praising Heritage Subaru Catonsville, May Farris. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Henry and be sure to stop by soon!

November 07, 2016

Love my new car Worked with Steve Sherman who was incredibly helpful and a pleasure, along with the GM and rest of their staff. Had a vehicle brought over from anoth More

by Lee65
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Nov 09, 2016 -

Heritage Subaru Catonsville responded

Good afternoon! Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Steve Sherman was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

November 01, 2016

Easier than I thought it would be! Needed a new car fast after I blew the engine in my old one. Steve Sherman was great in making me comfortable, explaining everything to me and helped More

by Mark McMillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Nov 04, 2016 -

Heritage Subaru Catonsville responded

Thank you for your heartfelt response Mark McMillan. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Stephen Sherman lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Subaru Catonsville. Thank you again Mark and have a great day!

October 31, 2016

Fast transaction with a vehicle transfer I had been shopping around for a 2016 manual Impreza and although several other dealers made good offers none could secure a vehicle. May emailed me More

by Kinloch20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2016 -

Heritage Subaru Catonsville responded

Hi - Heritage Subaru Catonsville would like to congratulate you on your new 2016, Impreza! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

October 31, 2016

Fast and friendly. As the title of this review says, the service that I experienced making a purchase from Mile One Heritage Subaru Catonsville was fast and friendly. More

by anonymous
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yong Lee
Nov 04, 2016 -

Heritage Subaru Catonsville responded

Thank you for taking the time to review us! Heritage Subaru Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback!

October 30, 2016

Got an awesome Subaru in less than 2.5 hours Lola, May, and Kirk rock!!! Lola called me less than 15 minutes of filling out the form on a Friday evening at 9pm. May took it from that point. She g More

by Geekjules
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lola and Kirk
Oct 31, 2016 -

Heritage Subaru Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with May Farris and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate contact us! We would love to work with you again soon.

October 29, 2016

Simply amazing There is no other place I will consider when I buy my next car. I will be going straight to Heritage Subaru Catonsville. If you are looking to buy a S More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Heritage Subaru Catonsville responded

Hi Bryan - Heritage Subaru Catonsville would like to congratulate you on your new Subaru! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your vehicle as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

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