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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,394 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,394 reviews

November 28, 2016

Very easy and hassle free. My car buying experience was a lot easier than I was expecting. I walked in with my usaa price and walked out with the car I wanted for that price. More

by Trey Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Brooks
Dec 02, 2016 -

Heritage Subaru Catonsville responded

Good afternoon, Trey! Heritage Subaru Catonsville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you Trey, and be sure to visit us soon!

November 27, 2016

Great new car salesman My review - I was in the market for a new subaru and this was not my first dealership to stop at. My intention was to shop 3 different dealership and More

by Robert Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Dec 02, 2016 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle and we will be sure to share your experience with Stephen Sherman. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 26, 2016

Great Experience Throughout the course of my most recent car-buying experience, this dealership stood out to me above many others, and I was very impressed with the ex More

by Meg1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Management: Anthony D., Kevin E., Finance: Kirk Patel, Kevin "John" James
Dec 02, 2016 -

Heritage Subaru Catonsville responded

Good afternoon, Meg. In response to your review, I want to take the time to thank you for praising Heritage Subaru Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Meg and be sure to stop by soon!

November 25, 2016

A Very Good Deal This is our third Subaru from this dealership, and we have been getting a very good price for very good cars. We purchased the last two (a 2013 Impre More

by ThirdSubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Engle
Dec 02, 2016 -

Heritage Subaru Catonsville responded

Thank you so much for taking the time to send us such a positive review. We are pleased to hear that your experiences with May Farris have been memorable, and we will be sure to share your kind comments with her and the rest of our team. We genuinely appreciate your business throughout the years and hope to see you again soon! Thanks again - Heritage Subaru Catonsville

November 24, 2016

Wonderful experience I was looking for a vehicle for months. May Farris made my expended the best it could be. She was patient,open to suggestions. No pressure at all. Tha More

by Whitesubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 23, 2016

May Farris? 5 Stars. After nearly one year of looking I found the car I wanted. Ms. Farris was my salesperson and answered every question I had. She was efficient, polite, More

by Celia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Heritage Subaru Catonsville responded

Good afternoon Celia. In response to your review, I want to take the time to thank you for praising May Farris and our dealership. Heritage Subaru Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Celia and have a great day!

November 23, 2016

New Car Steve was wonderful. I call and told him I needed a Subaru a car. He held the car until we bought it later that same day and drove it home. It was More

by John E SHOWMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Dec 02, 2016 -

Heritage Subaru Catonsville responded

Thank you for your heartfelt response John. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Stephen Sherman lead you to your new Subaru Outback, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Subaru Catonsville. Thank you again John and have a great day!

November 21, 2016

Outstanding customer service and guidance. Sale was knowledgeable about the product. She answered all questions. The managers really reached out to close the deal More

by Wiilie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Heritage Subaru Catonsville responded

Greetings Willie! Thank you for stopping by Heritage Subaru Catonsville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with May Farris and our team. We hope to see you soon!

November 17, 2016

Purchase of 2017 outbackl Traded a 2016 cross trec and a 2007 merc Benz For a a new outback. An inbetween size and comfort Level auto. Much more every day auto. More

by Pgcj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Ramkelawan
Nov 18, 2016 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville would like to congratulate you on your new 2017, Subaru Outback. It was our pleasure helping you select your new vehicle, and we will be sure to share your positive feedback with May Farris, Richie Ramelawan and the rest of our team. Thanks again and we hope to see you again soon!

November 17, 2016

New car purchase This is the second new car we have purchased from May Farris. She is a delight to deal with, very thorough, knowledgeable, and easy to deal with. She More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2016 -

Heritage Subaru Catonsville responded

Good morning Greg. Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that May Farris was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Greg for the highly praised review.

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