Heritage Subaru Catonsville

My salesman was absolutely great. Steve helps you make a decision about buying a car. No pressure and understands what you really need. Will send more customers his way. Thanks Steve! Steve helps you make a decision about buying a car. No pressure and understands what you really need. Will send more customers his way. Thanks Steve! More

Excellent customer service This is my best experience ever. May have taken the time to ensure I have everything I needed. I wanted to buy used car and was put in new car accordi This is my best experience ever. May have taken the time to ensure I have everything I needed. I wanted to buy used car and was put in new car according to my budget. More

Stephen Knows his Stuff Stephen Sherman demonstrated his ability to quickly understand our interests as we worked through our selection process. He quickly helped us discern Stephen Sherman demonstrated his ability to quickly understand our interests as we worked through our selection process. He quickly helped us discern the car the met our needs. More

Successful Selection of vehicles is good. May is always helpful and kept in touch with me regarding my lease. Also, I feel we can trust her. Selection of vehicles is good. May is always helpful and kept in touch with me regarding my lease. Also, I feel we can trust her. More

Extremely satisfied! My 2012 Forester, with 72,000 miles, had what the service manager called "a catastrophic event." It would require a new or rebuilt engine. Steve Sher My 2012 Forester, with 72,000 miles, had what the service manager called "a catastrophic event." It would require a new or rebuilt engine. Steve Sherman worked from 9:30 until about 3:30 with me on 12/27 to come to a satisfactory conclusion. All those involved in the process were patient, understanding, giving me a clear, concise description of what happened to the car. I am very pleased with what I was given on the car, as a trade in, and I am now the owner of a 2017 Crosstrek. Mr. Sherman worked as hard as any car salesman I have ever encountered, to see that I got the best deal possible! He was fantastic and when I walked in the door the morning of the 27th, I had no idea what I was going to do. He calmed me down and believe me, that wasn't easy. More

Very professional. May was very thorough and patient explaining all the features. Justin (the manager) was also very easy to work with. They respected our time and it wa May was very thorough and patient explaining all the features. Justin (the manager) was also very easy to work with. They respected our time and it was an overall very good experience. More

2017 Crosstrek Steve was great to work with through the entirety of the purchasing process. He stayed past opening hours to help us and was a pleasure to work with. Steve was great to work with through the entirety of the purchasing process. He stayed past opening hours to help us and was a pleasure to work with. More

2017 Subaru Forester We just completed the purchase of a 2017 Subaru Forester at Heritage, and would recommend them to anyone interested in buying a Subaru. Heritage prov We just completed the purchase of a 2017 Subaru Forester at Heritage, and would recommend them to anyone interested in buying a Subaru. Heritage provides a low-pressure buying experience, and they seem to lead with their best price (which I found to be lower than competing nearby dealerships). They don't seem to be interested in nickel-and-diming their customers, which for me is very important. Our salesman, Kevin James, is a great guy who knows the product and will take good care of you. More

2017 Subaru Forester May Farris extended excellent customer service. She quoted us a good price and made sure all our questions were answered. May was a pleasure to work w May Farris extended excellent customer service. She quoted us a good price and made sure all our questions were answered. May was a pleasure to work with. More

My experience purchasing a new 2017 Crosstrek Steve Sherman - you rock!! I want to thank you for making my new Subaru purchase the most relaxed, stress free experience I've ever had when purchasi Steve Sherman - you rock!! I want to thank you for making my new Subaru purchase the most relaxed, stress free experience I've ever had when purchasing a new vehicle. You took the time to work with me to get the vehicle I wanted and never once made me feel talked down to or being taken advantage of. Congratulations to you and the entire staff for the way you work with your customers. I'll be letting everyone know about my pressure free experience working with you. Thank you again for going the extra mile for me. More