Heritage Subaru Catonsville

Continued outstanding customer service from Heritage Subaru Mr. Steve Sherman continues to impress us with his professionalism and customer service now going on 12 years. My wife has purchased 3 Subaru's from S Mr. Steve Sherman continues to impress us with his professionalism and customer service now going on 12 years. My wife has purchased 3 Subaru's from Steve and each time she has received excellent attention, sound advice and no pressure sales period! Will this run continue with Mr. Sherman, we certainly hope so. More

Great customer service, excellent staff. Went to purchase 2017 STI. Great customer service, price and I didn't feel rushed to make the purchase. Staff including managment and finance were all Went to purchase 2017 STI. Great customer service, price and I didn't feel rushed to make the purchase. Staff including managment and finance were all knowledgeable and assuring to help. Highly recommend this dealership. More

Great Sales Rep. I came to Subaru since I have been eyeing the Outback for long time. I came to this dealership with my wife and met Jordan. He was able to provide m I came to Subaru since I have been eyeing the Outback for long time. I came to this dealership with my wife and met Jordan. He was able to provide my needs and my family's need of a certain vehicle. They got the number crunches to the "T" of what we exactly wanted. His manager and the person who finalized the documents were all awesome and very courteous. I am going to buy my next vehicle definitely from this dealership and if Jordan still works there at the time then will definitely go back to him. Thank you guys for making our new vehicly hassle free and meeting our needs. More

Great Experience My family and I went to Heritage Subaru looking for a car for our family, as well as a good price for our trade in. Stephen showed us multiple cars an My family and I went to Heritage Subaru looking for a car for our family, as well as a good price for our trade in. Stephen showed us multiple cars and gave us information about each. When we finally decided on a 2017 Subaru Forester, he was quick to go around the lot showing us what each of the interior and exterior colors look like. The car that we traded in was not a typical trade in at the dealership, but instead of giving a quick quote, they took the time to call other dealerships to see what the car was worth. We had a wonderful experience and would recommend going to Heritage Subaru for any of your car buying needs. More

Wonderful Experience!!! From the moment I walked into the dealership I felt I was in good hands. May Farris greeted me right away and asked the appropriate questions to dire From the moment I walked into the dealership I felt I was in good hands. May Farris greeted me right away and asked the appropriate questions to direct me to the right vehicle. I came in with a few models in mind, but settled on the Subaru Crosstrek. The experience was fantastic overall. I was never pushed into anything and May, as well as her sales managers were polite and respectful of my needs. The dealership itself is clean and well managed. I would highly recommend visiting Heritage Subaru of Catonsville. This was a car buying experience I've never experienced before. I drove past several other Subaru dealerships just to purchase here. More

A pleasure to deal with. I had recently purchased a 2017 Subaru Outback from Heritage Subaru in Catonsville. May Farris was a pleasure to deal with and I was able to complete I had recently purchased a 2017 Subaru Outback from Heritage Subaru in Catonsville. May Farris was a pleasure to deal with and I was able to complete the whole transaction in one afternoon. More

Had fun buying my first NEW car (Subaru Forester) Heritage Subaru was immediately warm and friendly. It was a busy Saturday, but I was connected with Steve Sherman who was kind, patient, and supporte Heritage Subaru was immediately warm and friendly. It was a busy Saturday, but I was connected with Steve Sherman who was kind, patient, and supported what I wanted to get in a new or used car. He drove with me in two vehicles (one used, one new), made connections with managers and finance and made the process comfortable. He even gave me snacks and water while I weighed my options. I think we came up with a sale that was a win/win, and I'm thrilled with my new blue Forester. Everyone was easy-going without any pushiness. I felt valued and comfortable. I've been looking and researching for a month, and Heritage was the happiest dealership I've been in out of 6 total. I trust that I could contact Steve or Justin Cleave in the future with questions and they would kindly help me out. Thanks for the positive experience in buying my first new car, and I'm in my 50's! More

Best car buying experience in 30 years Steve made this purchase the most pleasurable new car buying experience in my life. This is the first time I entered a Car Dealership and wasn't "att Steve made this purchase the most pleasurable new car buying experience in my life. This is the first time I entered a Car Dealership and wasn't "attacked" by a horde of hungry salesmen. He went though our car needs and was able to meet them. He is the MAN you want to deal with when purchasing a new vehicle. More

Great Purchase Experience! May kept me constantly informed at every step of the car purchase experience. I was updated with emails and phone calls until my car finally arrived o May kept me constantly informed at every step of the car purchase experience. I was updated with emails and phone calls until my car finally arrived on the lot. She thoroughly explained the Eyesight features of my 2017 Impreza. This has been the best car purchase in my experience. More

Steve Sherman - knows his business Knowledge,personable, made sure I found out about the ins and outs of our purchase. Was not pushy and cared about our satisfaction. "Satisfaction guar Knowledge,personable, made sure I found out about the ins and outs of our purchase. Was not pushy and cared about our satisfaction. "Satisfaction guaranteed" More