Heritage Subaru Catonsville

Buying a new Legacy An excellent ca buying experience. May Farris was very friendly, and allowed me to shop/buy "my pace" - No pressure to buy, decide, or shop on their An excellent ca buying experience. May Farris was very friendly, and allowed me to shop/buy "my pace" - No pressure to buy, decide, or shop on their schedule. More

NEW CAR was PAINLESS We sadly had to purchase a new car due to an accident. Prices and breakdown were emailed to us very quickly. no surprises. The appointment time was We sadly had to purchase a new car due to an accident. Prices and breakdown were emailed to us very quickly. no surprises. The appointment time was made and the car was ready. May even put the plates on herself. More

Painless & Fantastic We have used Steve for several purchases and he makes purchasing a vehicle painless. I use to dread going car shopping, now I don't. He listens to wh We have used Steve for several purchases and he makes purchasing a vehicle painless. I use to dread going car shopping, now I don't. He listens to what you are looking for and always finds you the best deal. I always recommend Steve to my family, friends and coworkers whenever they are looking to purchase a vehicle. More

Simple and hassle free The buying process was incredibly simple and a hassle free experience. Steve Sherman helped me buy a new WRX with all the features I was looking for! The buying process was incredibly simple and a hassle free experience. Steve Sherman helped me buy a new WRX with all the features I was looking for! More

Fantastic Service Was in the market for a new vehicle. Met Stephen in the lot and told him what I was looking for. Went over a few options and narrowed my choices. Happ Was in the market for a new vehicle. Met Stephen in the lot and told him what I was looking for. Went over a few options and narrowed my choices. Happy to say that I drove off the lot in a a car that I was very pleased with. The color, the price, and the overall experience I received courtesy of Stephen was phenomenal. More

Very Quick and efficient. I purchased a new Subaru WRX 2017 Lapis Blue from them a few days ago and I was extremely pleased with how professional and dedicated there team was t I purchased a new Subaru WRX 2017 Lapis Blue from them a few days ago and I was extremely pleased with how professional and dedicated there team was there. I personally knew what I wanted and the price. They accommodated me very well and I was in and out of there in no time. Matt Nemetz my Sales Associate was extremely knowledgeable about the car I was purchasing and very polite and pleasing to work with. More

Best car buying experience Steve goes above and beyond! Best car buying experience ever! Steve traveled to us to make sure our vehicle was delivered with a smile on his face. Th Steve goes above and beyond! Best car buying experience ever! Steve traveled to us to make sure our vehicle was delivered with a smile on his face. Thank you Steve. More

Fantastic. I have purchased two vehicles from here in the last year. Both were in fantastic condition and priced to sell. My salesman alone deserves a 5 star rat I have purchased two vehicles from here in the last year. Both were in fantastic condition and priced to sell. My salesman alone deserves a 5 star rating. I would highly recommend this dealership and will gladly shop there again. More

Car Buying Experience The Way It Should Be I have been driving and buying cars for almost 50 years. Never in that time have I purchased a car from the same dealership twice, let alone from the I have been driving and buying cars for almost 50 years. Never in that time have I purchased a car from the same dealership twice, let alone from the same salesperson – that is until I met Steve Sherman. Remarkably, in less than four years, I have purchased three Subarus, all from Heritage, and each time working with none other than Steve Sherman. You know the stereotypical sleazy used car salesman? Well Steve is the antithesis of that guy. At your first meeting with Steve, you might not be blamed if you suspected that Steve’s friendliness was just another phony come-on that you’ve come to expect when visiting an automobile dealership. But, you’ll soon discover that Steve’s the genuine article. There’s simply nothing phony about him. In fact, after conversing with Steve a couple of times, you’ll swear you’ve known and been acquainted with him for years. Not that long ago, I would have scoffed at the notion of buying three cars in as many years from the same dealership, let alone the same salesperson. To my great surprise, however, Steve and Heritage have earned my trust and respect as a loyal customer. When my wife and I recently decided to go shopping for our second Outback, naturally we called Steve. On short notice, Steve spent as much time as we needed, most of the day in fact, to walk us through the lot, take a test drive, and patiently and knowledgeably answer all of our questions. When we found the one we liked, we had no hesitation in letting Steve work up the deal. No pressure, no hassle and no haggling - Just a straight forward no-nonsense fair deal we’ve come to expect and appreciate. And it doesn’t end there, because Steve follows up after the sale to make sure his customers are absolutely satisfied. On a recent visit to the dealership to add some dealer installed options on our newest Outback, we noticed a little, almost imperceptible, ding in one of the doors. Steve has been characteristically tenacious in following up to ensure that the blemish is taken care of to our complete satisfaction, at no cost to us. My wife and I always get a warm greeting from Steve whenever we stop by, whether we are in the market for a car or not. Even when we are just in for service or would simply like to go for a test drive, Steve is always accommodating and eager to please. I’ve seen Steve on many occasions since our first chance meeting, and I’ve never seen him in a bad mood. Always upbeat, Steve bends over backwards and goes the extra mile to make sure the car is right and his customers are happy. He'll doggedly and creatively go out of his way to seek out and find the best price on dealer options and service. The bottom line is, Steve genuinely puts his customers first, and it shows. After 30 years in the business of serving his loyal customers, Steve has hinted that he has sights set on a well-deserved retirement in the next couple of years. So, if you’ve been thinking about a new or used Subaru, Mazda or Volkswagen, don’t wait too long, or you’ll risk missing out on the chance to experience car buying the way it should be. More

great time with my son Got my son into a new crosstrek after trading in my impreza. got great trade in value and an even better deal on the car thanks steve. Got my son into a new crosstrek after trading in my impreza. got great trade in value and an even better deal on the car thanks steve. More