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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,396 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,396 reviews

August 31, 2017

Great experience This was the best experience we have had at a car dealership. We leased a new car that seems to fit all of our needs. Steve Sherman treated us like More

by Satisfied Customers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
, Steve Sherman, Alex Barrash, Kevin Engle
Oct 03, 2017 -

Heritage Subaru Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Steve and Kevin led you to your new vehicle, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Heritage Subaru Catonsville. Thank you again and have a great day!

August 26, 2017

Amazing Sales team My husband and I purchased two new cars from Steve Sherman. Steve and his team did a fantastic job making sure we were well taken care of and happy t More

by Kel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Sep 22, 2017 -

Heritage Subaru Catonsville responded

Good morning Kel. Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Steve Sherman was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Kel for the highly praised review.

August 25, 2017

Wonderful I have a lovely new car that suits me perfectly. Sales experience, test drive, price negotiation and trade-in all went smootly and fairly. I feel that More

by Tree Hugging Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Engle
Sep 22, 2017 -

Heritage Subaru Catonsville responded

Good morning. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Subaru Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

August 24, 2017

Awesome! Lejuan and her staff really helped me out after an unfortunate incidence that consequently impacted the safety of my car. Lejuan is so sweet and kept More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Akers, Lejuan Robinson
Sep 20, 2017 -

Heritage Subaru Catonsville responded

Good morning Emily! Thank you so much for your kind comments. Heritage Subaru Catonsville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Emily for the highly praised review.

August 24, 2017

Happy Story! After researched few competitors and test drive my new Crosstrek Subaru, Matt Nemetz has helpful arranged exactly color, package options and price mat More

by Lekky&Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Engle, Matthew Nemetz
Sep 20, 2017 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Subaru Crosstrek. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

August 24, 2017

Scott Staley I worked with Scott Staley. It was a great pleasure to do business with Scott along with the dealership. I also dealt with Armando Graham. Both of More

by Uma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Staley and Armando Graham
Sep 20, 2017 -

Heritage Subaru Catonsville responded

Thank you for your heartfelt response Uma. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Scott and Armando led you to your new Subaru Legacy, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Heritage Subaru Catonsville. Thank you again Uma and have a great day!

August 22, 2017

Great costomer response LeJuan was incredibly helpful when we brought our new Outback in with transmission problems. She assured us that she would drive the car herself and More

by alenke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim McMichael, Lejuan Robinson
Sep 18, 2017 -

Heritage Subaru Catonsville responded

Hello! Thank you for stopping in at Heritage Subaru Catonsville and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon! Thank you - Heritage Subaru Catonsville

August 20, 2017

Great Experience! New 2017 Outback owner from Heritage. Steve made the process of buying my first new car a breeze. Great employees and an awesome car! Thanks More

by dcpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor in Finance , Steve Sherman
Sep 17, 2017 -

Heritage Subaru Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Steve Sherman and the team! If you should have any further questions or want a little more insight on your 2017, Subaru Outback, please don’t hesitate contact us! We would love to work with you again soon.

August 20, 2017

Great experience This was my first new car. I researched and researched and knew exactly what I wanted and where I wanted to get it. Steve never tried to oversell, he More

by Shensley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Sep 17, 2017 -

Heritage Subaru Catonsville responded

Thank you for taking the time to share your experience. We are committed to our customers, as they are our top priority. We will be sure to share your kind comments with our team including Steve Sherman. Thank you again for the positive review and we sincerely hope to work with you again! Thank you - Heritage Subaru Catonsville

August 18, 2017

Service and Convenience with a smile! LeJuan Robinson rates supreme with customer service and customer convenience. Just one simple call, and you're in for the service needed. The wait tim More

by Shirley3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson
Sep 17, 2017 -

Heritage Subaru Catonsville responded

Hello! Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Lejuan Robinson and the team! Thank you again for your review.

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