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Heritage Subaru Catonsville
Baltimore, MD
1,360 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,360 reviews
August 08, 2017
A great experience every time! Fast, friendly and professional. I have never felt like I have been price gouged. Always high quality work. And they often send me coupons that get me Fast, friendly and professional. I have never felt like I have been price gouged. Always high quality work. And they often send me coupons that get me big savings on service! I wish I weren't moving so I could come back for the life of my car. More
by Hesleyd
Employees Worked With
Lejuan Robinson
Helpful August 06, 2017
Excellent customer service! You've earned my future busines The folks at Heritage Subaru are amazing! They were respectful and honest with my trade and gave me a fair price for my new car. They have certainly The folks at Heritage Subaru are amazing! They were respectful and honest with my trade and gave me a fair price for my new car. They have certainly earned my future business. Thank you!! More
by edemattia
Employees Worked With
Steve Sherman, Justin Cleaver
August 03, 2017
Wonderful Customer Care I had a wonderful experience for my first service appointment. My service provider was LeJuan. I was able to get my vehicle right in at the schedule I had a wonderful experience for my first service appointment. My service provider was LeJuan. I was able to get my vehicle right in at the scheduled time. Everything was explained and she made sure I understood everything that was going to happen with the appointment. I was escorted to the waiting area and was communicated to what refreshment options that were available as well as the internet access to connect to. My wait was very pleasant and everything was reviewed with me on the invoice. Everyone at the dealership was courteous and really brightened up my morning. More
by Zander Cage
Employees Worked With
Lola Otukoya, Lejuan Robinson
July 28, 2017
Great Experience on My First Car Purchase I visited a few Subaru dealerships before Heritage Subaru. My experience with Heritage Subaru, May, and Kevin was phenomenal! May is very friendly, he I visited a few Subaru dealerships before Heritage Subaru. My experience with Heritage Subaru, May, and Kevin was phenomenal! May is very friendly, helpful and knowledgeable. They have earned my business with my first vehicle purchase, and i will be back in the future. More
by Bao
July 27, 2017
Great New Car Sales Experience It was a pleasure working with a knowledgeable and personable salesman like Steve Sherman. I will be back for my next new car purchase in the spring. It was a pleasure working with a knowledgeable and personable salesman like Steve Sherman. I will be back for my next new car purchase in the spring. Thanks Steve! More
by Wayne D. Elias
Employees Worked With
Steve Sherman
July 27, 2017
Friendly, great service, couldn't ask for more! Steve Sherman is the nicest, most personable salesman I've ever dealt with. He made car buying FUN and painless. Most of all, he is honest and caring- Steve Sherman is the nicest, most personable salesman I've ever dealt with. He made car buying FUN and painless. Most of all, he is honest and caring--he made me feel like he will remember me 10 years from now. I hope by the next time I'll need a new car, he won't be retired! Thanks Steve! More
by seelias520
Employees Worked With
Steve Sherman
July 27, 2017
Service These folks provide excellent service. They have been servicing my 2016 Subaru Outback. They always meet or exceed my expectations - friendly and qui These folks provide excellent service. They have been servicing my 2016 Subaru Outback. They always meet or exceed my expectations - friendly and quick intake and reasonable turnaround time of the service. More
by William Ferretti
Employees Worked With
Jennifer Cahill, Lejuan Robinson
July 26, 2017
Service Department Experience Yawan, a service rep at this dealership is an asset; Always pleasant and engaging. I am always treated with kindness. Her demeanor is never flat. She Yawan, a service rep at this dealership is an asset; Always pleasant and engaging. I am always treated with kindness. Her demeanor is never flat. She makes me feel like the only customer in the building. It's always a pleasurable experience with Yawan . Tyrell Nelson More
by Tyrell Nelson
Employees Worked With
Yawan
July 25, 2017
Crosstrek Purchase Great dealing with May she is the best and the entire team. They care about getting you the best deal and what you want. Highly recommended!!!!!! Great dealing with May she is the best and the entire team. They care about getting you the best deal and what you want. Highly recommended!!!!!! More
by JPWrx17
Employees Worked With
July 24, 2017
Quick service Just needed a 24,000 service and a cabin air filter change. I had originally requested a shuttle, bu LeJuan said it would only be about an hour so I o Just needed a 24,000 service and a cabin air filter change. I had originally requested a shuttle, bu LeJuan said it would only be about an hour so I opted to wait. Just short of an hour, she came into the waiting room (where I was still sipping free coffee!) and told me the car was complete, just waiting on the (free) washing. I was out in just about an hour from the time I went in - and the shuttle probably would have taken 25 minutes each way! Thanks for the good service! More
by ScubaAl
Employees Worked With
Lejuan Robinson
