Heritage Mazda of Bel Air

Excellent first time experience trading/buying another vehic I dealt with Wil Wells who assisted me in most of my transactions when trading in and purchasing another vehicle. He introduced me to other staff memb I dealt with Wil Wells who assisted me in most of my transactions when trading in and purchasing another vehicle. He introduced me to other staff members and everyone was great to work with. I was extremely nervous since I've never traded in a vehicle in over 40 years of owning vehicles. Wil put me at ease, walked me through the entire experience and was very cordial and professional. I have very high standards I expect in regards to customer service and Wil met and exceeded these standards. I asked for additional cards to pass onto family, friends and coworkers who may be purchasing a vehicle in the near future. I would highly recommend this dealership who made my previous bad experiences in purchasing a car a pleasant experience I was dreading and put off for over a month. More

Ryan was extremely helpful with the process of purchasing my vehicle. Made sure I didnt spend my entire day purchasing my vehicle. Great staff at Heritage Mazda of Bel Air. purchasing my vehicle. Made sure I didnt spend my entire day purchasing my vehicle. Great staff at Heritage Mazda of Bel Air. More

Great Team! Everyone I interacted with Heritage Mazda Bel Air were friendly and made my car buying experience pleasant and easy! John was super helpful during my Everyone I interacted with Heritage Mazda Bel Air were friendly and made my car buying experience pleasant and easy! John was super helpful during my initial visit, answering any and all of my questions. When it finally came time to buy, Wil was wonderful! He worked with me all throughout the day (not exaggerating!) so I could get the car I wanted. Gene and Ryan were both very nice and super accommodating! Overall, I had a great experience and am very happy I chose this dealership. More

Great Experience with Paul Gallo We worked with Paul Gallo at Heritage and he was great. Straight shooter and very friendly. He clearly knows about Mazdas and likes the cars, he even We worked with Paul Gallo at Heritage and he was great. Straight shooter and very friendly. He clearly knows about Mazdas and likes the cars, he even drives one himself. He knows the ins and outs of the cars and has great insight from driving his own. We never felt pressured or harassed working with him and we ended up with a really nice CX-5. More

I went into Mazda to get my first car without my dad co-signing. Andre made the experience very easy & relaxed. I will buy a car from Andre again & again. co-signing. Andre made the experience very easy & relaxed. I will buy a car from Andre again & again. More

Andre was Professional , knowledgeable , accommodating , amicable , efficient which made for a pleasurable experience , ! I would highly recommend both the dealership and the service center ! especiall amicable , efficient which made for a pleasurable experience , ! I would highly recommend both the dealership and the service center ! especially Andre ! More

Great Service We really appreciated working with John. He was very helpful and very informative. We felt like he was looking out for us. Highly recommend him. We really appreciated working with John. He was very helpful and very informative. We felt like he was looking out for us. Highly recommend him. More

Excellent Customer Service The sales rep Paul Gallo was knowledgeable about the car we purchased. He took his time and explained everything about the car to us. We didn’t feel p The sales rep Paul Gallo was knowledgeable about the car we purchased. He took his time and explained everything about the car to us. We didn’t feel pressured into a purchase. Ryan Lueckert from Finance was also very nice, he knew we have been there awhile and did his best to get thru the purchase process. Overall we had a very positive experience with the dealer. More

Great service and advice Steve was very helpful and maintained a "no pressure" environment while my daughter shopped for a good used car that she felt comfortable in and enjoy Steve was very helpful and maintained a "no pressure" environment while my daughter shopped for a good used car that she felt comfortable in and enjoyed driving. More

Very happy with my purchase! Andre, Blake and Ryan were great to work with! I feel I got a good deal and I absolutely love my new Mazda CX-9!! Andre was very patient and took th Andre, Blake and Ryan were great to work with! I feel I got a good deal and I absolutely love my new Mazda CX-9!! Andre was very patient and took the time to go over the features in the vehicle. I called and asked him a question the following day and he told me to call him whenever I need to. Ryan went over everything for financing and was patient with my questions. Blake also worked to get me a good deal. Thank you guys!! More