Heritage Mazda of Bel Air

Always there for me Wil Wells stayed in contact with me during the time I had my vehicle. When I needed another vehicle, I called him immediately and he took care of me, Wil Wells stayed in contact with me during the time I had my vehicle. When I needed another vehicle, I called him immediately and he took care of me, again, with his usual friendly professionalism. More

Always taken care of when I arrive for service.. all of my concerns are meet with the utmost respect. This is my fourth Mazda and not my last. my concerns are meet with the utmost respect. This is my fourth Mazda and not my last. More

Amazing staff and managers. On the phone and comouter for 3 hours but got me in what i wanted with zero down. Thanks Steve Ward for outstanding service 3 hours but got me in what i wanted with zero down. Thanks Steve Ward for outstanding service More

Clean and super helpful. Was greeted and met outside when I got out of my car and was guided easily through every step of the car buying experience I got out of my car and was guided easily through every step of the car buying experience More

Professional and Courteous I purchased a CX-5 from this dealership in 2018 and was looking to go up to a larger model after a car accident. I was so happy with this dealer, so I purchased a CX-5 from this dealership in 2018 and was looking to go up to a larger model after a car accident. I was so happy with this dealer, so I automatically contacted them again. John & Damon remembered me right away and reached out to help. They sent several options on models and prices via email and text. No high pressure sales tactics. They went out of their way to try to find a good option for me. They had some other locations that gave them the ability to go beyond just the lot in Fallston. I highly recommend visiting this location. If they don't have it- they will find it for you. More

Excellent sales experience e recently purchased a new CX-5 Grand Touring from Heritage Mazda in Bel Air and Dave Testani was a wonderful sales man who really went above and beyo e recently purchased a new CX-5 Grand Touring from Heritage Mazda in Bel Air and Dave Testani was a wonderful sales man who really went above and beyond to help us out in a time of our devastating car accident which needed replacement. He was very knowledgable about the vehicle we were interested in purchasing. We never felt pressured or mistreated in any way. They were able to provide a competitive deal and had the best customer service over all the other dealerships in the MD/DE area. They even followup with you weeks after you made your purchase. Feels like a local small town customer service which is very hard to find these days. Only dealership we will be working with in the future! Thanks so much! - The Angelberts More

Pleasant buying experience Overall pleasant car buying experience with friendly staff. Steve Ward helped me find the best vehicle for me. I will definitely recommend friends and Overall pleasant car buying experience with friendly staff. Steve Ward helped me find the best vehicle for me. I will definitely recommend friends and family to see Steve. More

Great experience at Heritage Mazda Met with John DeMartino and advised him that my lease was not up till May. He spent over an hour with me showing me and explaining the Mazda 6 to me. Met with John DeMartino and advised him that my lease was not up till May. He spent over an hour with me showing me and explaining the Mazda 6 to me. He is very Knowledgeable and not a pushy salesperson. The I am ready I will be sure to see John. Anyone looking for a Mazda should ask for John at Heritage. More

Very friendly service. When waiting, effort is made to see that customers are comfortable. Frequent updates & thorough explanations of specific service. When work is completed, very gracious notification see that customers are comfortable. Frequent updates & thorough explanations of specific service. When work is completed, very gracious notification & convenient availability of vehicle. More