Heritage Mazda of Bel Air

Great Car Buying Experience After doing my homework and researching countless Toyota Rav4's in my area, The Heritage Group kept coming up on my list of best priced Rav4's around. After doing my homework and researching countless Toyota Rav4's in my area, The Heritage Group kept coming up on my list of best priced Rav4's around. There were two (almost identical) there to look at and Ken Arment let both my mom and I test drive, inspect/look over, talk it over, and after a hard decision of which one to choose, Ken was very patient and addressed any concerns I had. Both Ken and Ryan the finance manager made the process easy, and surprisingly I got a better financing deal than I even thought I would! I thought it was super nice of Ken, he purchased me all brand new All-Weather mats for my car. A few days after purchase, I was contacted to ensure I was completely satisfied with my car, which in my opinion, was great and made me feel like they really truly care for their customers. In my experience with Heritage Mazda of Belair, with their competitive pricing, easy scheduling, and friendly associates I would recommend Ken along with the dealership. More

John made it a super easy buying experience and explained all the details. Very good customer service. I will definitely be back again to purchase from John again. all the details. Very good customer service. I will definitely be back again to purchase from John again. More

Micheal Avena always does his best to look out for me and is always help when I have car trouble who I go to now is always help when I have car trouble who I go to now More

This was my first time buying a car and I could not have had a better experience. John was knowledgeable, extremely friendly and went out of his way to make sure that I was able to get the car I wanted. He had a better experience. John was knowledgeable, extremely friendly and went out of his way to make sure that I was able to get the car I wanted. He drove all the way to Lancaster and back to pick up the car so I could test drive it and even came in on his day off to finish the process with me. Ryan in finance worked with me over the phone and in person to secure a great loan at a great rate. I was nervous going into the process, but walked away extremely happy. I'd highly recommend John as a salesman and Heratige Madza as a dealership to anyone looking to purchase a car. More

Will Wells was the best and always is the best. He is a generational dealer in my family and I will only buy my 8 year old a car from here in 10 years as long as Will is still here. He is an asset to your generational dealer in my family and I will only buy my 8 year old a car from here in 10 years as long as Will is still here. He is an asset to your dealership. More

The service personnel treat you right. The service was done in a reasonable time frame. Would recommend them to friends. We are happy with our Mazda! done in a reasonable time frame. Would recommend them to friends. We are happy with our Mazda! More

My service adviser Mike Avena was super courteous friendly and professional couldn’t be nicer and James I Don’t know his last name but he is the one who greets you and brings your car back to you he friendly and professional couldn’t be nicer and James I Don’t know his last name but he is the one who greets you and brings your car back to you he is one of the nicest people .He will sit with you and help you figure out anything with your car very good experience taken on time and serviced i quickly. Super great service department.!!!! More

Fantastic customer service My husband and I had been going back and forth on buying a bigger car since we had a baby. Went in to test drive in late 2018 and met Steve Ward. He w My husband and I had been going back and forth on buying a bigger car since we had a baby. Went in to test drive in late 2018 and met Steve Ward. He was wonderful! Very supportive of my decision to wait, but still checked up with me occasionally. Was finally able to make a fantastic deal that made everyone happy. Was respectful of the fact that we have a baby and time is precious and buying a car is no easy task. More

Michael Avena is very professional, knowledgeable and well as personable! From my phone call to schedule oil change to service being completed. Thank you Mike! well as personable! From my phone call to schedule oil change to service being completed. Thank you Mike! More

Service was great as always at has never run better with 140000 miles. My last mazda ran for 259000 miles because of the service department. 140000 miles. My last mazda ran for 259000 miles because of the service department. More