Heritage Mazda of Bel Air

Great experience Steve made this a great car buying experience. They gave me more than expected on my trade and I got a great deal on a brand new CX 5. I would definit Steve made this a great car buying experience. They gave me more than expected on my trade and I got a great deal on a brand new CX 5. I would definitely recommend this dealership. Ryan in finance made the process easy and fast. Best car buying experience I’ve ever had. More

I had a great experience servicing my Mazda with Michael Avena. Everyone is friendly and they provide great service. I will gladly return to continue to service my vehicle with them. Avena. Everyone is friendly and they provide great service. I will gladly return to continue to service my vehicle with them. More

Excellent, honest service! I had been car shopping for over a month and had visited many dealerships and worked with many salesman. I bought my car from Ken and Heritage Mazda i I had been car shopping for over a month and had visited many dealerships and worked with many salesman. I bought my car from Ken and Heritage Mazda in Bel Air for a reason! From the moment I sat down with Ken he was honest and patient with me. He listened to what I wanted and never once attempted to push a sale onto me. He educated me about the vehicles and helped me make the decision that was right for me. I felt comfortable with him and appreciated his genuine character. Eugene was also very kind and helpful. He personally drove a car to address one of my concerns, and gave me his honest opinions regarding my car purchase whether it benefited the sale or not. Ryan in Finance was super helpful and generous as we negotiated my insurance plan! These guys stayed late on Saturday as I made my decision and again, I never felt rushed or pushed upon to make a decision or buy a car. When it is time to buy a car, definitely visit this team!! More

Everyone was kind, professional, and the customer service was excellent. I was greeted immediately. I arrived sooner than my scheduled appointment but my vehicle was serviced as soon as possible. I was act was excellent. I was greeted immediately. I arrived sooner than my scheduled appointment but my vehicle was serviced as soon as possible. I was actually done before my scheduled appointment. The price was reasonable for the work and service I received More

Amazing experience and would highly recommend!! My husband and I walked into the dealership (unknowingly) about 15 minutes before closing time. Our salesman Paul listened to what we were looking for My husband and I walked into the dealership (unknowingly) about 15 minutes before closing time. Our salesman Paul listened to what we were looking for in our new car.He was very knowledgeable. He gave us several options , we test drove 2 cars. Yet, not once did he mention they were closed. He answered all our questions help and helped pick out our dream car. The sales manager Damon was so nice and accommodating .Still he also did not even once say they were closed. We ran into an issue with our insurance card (that took about 30 minutes) and they were all so patient with us . Finally when we asked if they were getting ready to close was when they told us they had been closed for 3 hours. Needless to say we felt terrible and apologized and they told us it was fine and not to worry. When it came time for the finance paperwork Ryan was so nice as well. He even joked and kept things light when we felt so bad that we kept them so late! We had a wonderful experience. This was the car we purchased from heritage and we would highly recommend them if you are in the market for a car, go to Heritage Mazda/Honda! We love our new Mazda CX-9 !! Thank you !! More

Excellent fast knowledgeable and friendly service! Michael introduced himself promptly and inspected my vehicle while Krysten and I chatted. The waiting room was comfortable and the whole dealership w Michael introduced himself promptly and inspected my vehicle while Krysten and I chatted. The waiting room was comfortable and the whole dealership was impeccably clean. Made my car service pleasurable. More

Heritage Mazda Bel Air service department, Michael Avena, provided me with excellent customer service and was very professional, courteous and worked with me to keep my costs down. I will definitely come bac provided me with excellent customer service and was very professional, courteous and worked with me to keep my costs down. I will definitely come back again. Thanks Michael. More

The dealership staff was very helpful and efficient. I was able to deal for the very vehicle I wanted and it was a very positive experience. I do not see David Johansen’s name in the list below; I would r was able to deal for the very vehicle I wanted and it was a very positive experience. I do not see David Johansen’s name in the list below; I would rate him 5 star. More

Great Experience!!! Paul was really knowledgeable and helpful when deciding to purchase a new(used) car. He was upfront and honest and helped me trade in my old Mazda for Paul was really knowledgeable and helpful when deciding to purchase a new(used) car. He was upfront and honest and helped me trade in my old Mazda for a newer, bigger model. They helped me get the amount I wanted for my trade and when I had issues the next day - he was on it. Very happy with the team and service! More