Heritage Mazda of Bel Air

Visited the dealership in March and received terrible service. I wrote a review on Google and Andrew Miller informed me to reach out to him via email or by phone. I did the former and never received a re service. I wrote a review on Google and Andrew Miller informed me to reach out to him via email or by phone. I did the former and never received a response from him and I sent that email on March 18th. More

2019 ford f150 Wil was highly professional and took my interests and needs into account when working the deal. He is hard working and i highly recommend him to anyo Wil was highly professional and took my interests and needs into account when working the deal. He is hard working and i highly recommend him to anyone looking to purchase a new or used vehicle. More

Satisfied Customer I had the pleasure of purchasing another Mazda from my sales agent. He did not disappoint and went above to assist me with what was important to me as I had the pleasure of purchasing another Mazda from my sales agent. He did not disappoint and went above to assist me with what was important to me as a customer. I purchased a Mazda CX-7 in 2007 from Mr. Will and enjoyed my 13 years experience with the SUV and that brought me back to him again to purchase the new Mazda CX-5 on 05/30/2020. Again he is a pleasure and professional sales agent to do business with and will send anyone else who is looking to purchase a vehicle to him for a great experience with the Mazda family. More

All Promise but no delivery This Dealership is all promises and no delivery and I think they are a bait and switch. They had promised me to get a car twice and of course it was a This Dealership is all promises and no delivery and I think they are a bait and switch. They had promised me to get a car twice and of course it was a lie but they could sell me a car they had on their lot and after negotiating and being 250 dollars apart they said they we are not making any money and no deal. This is typical car dealers BS and a waste of my time with all the information you have to provide before they can give you any information and pretend they have your best interest at heart what a bunch of BS from GM to Salesman I could only advise that BUYER BEWARE . More

Mazda CX5 Wil was great!!!Outstanding salesman and I'm happy with my purchase. The dealership personnel were very friendly. Will recommend everybody stop in to Wil was great!!!Outstanding salesman and I'm happy with my purchase. The dealership personnel were very friendly. Will recommend everybody stop in to see Wil Wells for your car needs. More

Thank you Wil! Thank you so much Wil! Just purchased the Mazda CX-30 today. Was extremely unplanned, but saw the car and thought I'd check it out. As soon as I start Thank you so much Wil! Just purchased the Mazda CX-30 today. Was extremely unplanned, but saw the car and thought I'd check it out. As soon as I started speaking with Mr. Wells, I felt so comfortable! I was able to ask all my questions and share my honest opinions. It felt like we were on the same page the whole time. Mr. Wells made the experience of purchasing my first car very memorable and comfortable. I didn't feel rushed at all and had the opportunity to test drive the cars comfortably. Thank you so much, Mr. Wells! Your patience was greatly appreciated!! More

Amazing experience!!! With the help of Rodney, Will, and Sheila we drove off the lot with the car of our dreams and our financing worries were solved. This was the best experience ever!!! Sheila we drove off the lot with the car of our dreams and our financing worries were solved. This was the best experience ever!!! More

Thank you Steve Ward and team for excellent service! Delivered my car same day! Mazda CX-5 is amazing very thankful that you went the extra mile to get the car I wanted. Financed department got me the b Delivered my car same day! Mazda CX-5 is amazing very thankful that you went the extra mile to get the car I wanted. Financed department got me the best deal with Mazda! More

Jim is a great guy that provides great customer service I have to thank Jim for advocating for my issue with my car to corporate headquarters. He went beyond, texted me updates, and help resolve my issues w I have to thank Jim for advocating for my issue with my car to corporate headquarters. He went beyond, texted me updates, and help resolve my issues with the car. I have always gone to Bel Air Mazda for service and would not go anywhere else. I own two Mazda and would not hesitate buying another. Even my buying experiences have been good. No hassle and honest communication. I live closer to another dealer but would not go there because of negative experience. More

Great Car Buying Experience After doing my homework and researching countless Toyota Rav4's in my area, The Heritage Group kept coming up on my list of best priced Rav4's around. After doing my homework and researching countless Toyota Rav4's in my area, The Heritage Group kept coming up on my list of best priced Rav4's around. There were two (almost identical) there to look at and Ken Arment let both my mom and I test drive, inspect/look over, talk it over, and after a hard decision of which one to choose, Ken was very patient and addressed any concerns I had. Both Ken and Ryan the finance manager made the process easy, and surprisingly I got a better financing deal than I even thought I would! I thought it was super nice of Ken, he purchased me all brand new All-Weather mats for my car. A few days after purchase, I was contacted to ensure I was completely satisfied with my car, which in my opinion, was great and made me feel like they really truly care for their customers. In my experience with Heritage Mazda of Belair, with their competitive pricing, easy scheduling, and friendly associates I would recommend Ken along with the dealership. More