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Heritage Mazda of Bel Air
Fallston, MD
1,821 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,821 reviews
June 05, 2022
I keep returning to this dealership because they treat me like family. Always greeted personally by salesperson Ken Arment, managers & financing teams. like family. Always greeted personally by salesperson Ken Arment, managers & financing teams. More
by ENVISION0
May 05, 2022
Ken secured the car that I wanted through an easy deposit process. He updated me when the car arrived from Japan. Ken ensured that the purchase went smoothly by gathering the necessary information prior to process. He updated me when the car arrived from Japan. Ken ensured that the purchase went smoothly by gathering the necessary information prior to our appointment. Doug M. also was helpful and explained financing options and packages that were available. Overall a great experience! More
by KIMHEETER
May 04, 2022
Came back to this dealership after driving several other makes of cars and being frustrated with the lack of inventory in todays market. Ken Arment had sold and leased me 3 Mazdas in the past and I knew he makes of cars and being frustrated with the lack of inventory in todays market. Ken Arment had sold and leased me 3 Mazdas in the past and I knew he could get me my perfect car. He is by far the best sales person to work with! Ken takes the stress out of buying/leasing a car with his "no pressure" approach. He listens to what you want in a car and works to find you the perfect match. Love my new Mazda! More
by JOYONLINENOW
May 04, 2022
AWFUL TO DEAL WITH OVERALL. WOULD NOT RECOMMEND AT ALL. PLEASE DO NOT CONTACT ME AGAIN WOULD NOT RECOMMEND AT ALL. PLEASE DO NOT CONTACT ME AGAIN More
by knatj
April 25, 2022
Steve Ward and all of the staff were awesome and pleasant. Everyone made you feel important and worked to get the best deal possible pleasant. Everyone made you feel important and worked to get the best deal possible More
by Bubbles21921
April 15, 2022
Had my car in for oil change and tire rotation. Done on time, sent a video to show me a nail in sidewall of tire, asked them to replace tire since it was not reparable. Luckily it was a short nai Done on time, sent a video to show me a nail in sidewall of tire, asked them to replace tire since it was not reparable. Luckily it was a short nail and they could remove without a problem. Honest dealer, great service, checked the next day to make sure all was okay. More
by dtrafton1015
Employees Worked With
Nan in service
April 04, 2022
Nate Goggins was a great salesman and got me in the vehicle I wanted without any issues, and with a smooth experience from the start to the finish. vehicle I wanted without any issues, and with a smooth experience from the start to the finish. More
by R.a.L
Employees Worked With
Ryan Lueckert, Nate Goggins
March 31, 2022
Great customer service! Had a flat tire and Mike the service manager actually came to where I was stranded and changed the tire for me! Can’t ask for anything better than th Had a flat tire and Mike the service manager actually came to where I was stranded and changed the tire for me! Can’t ask for anything better than that! More
by Paul
Employees Worked With
Jarrett, Mathew, Mike Young
March 30, 2022
Always a pleasure! Everyone is friendly and very knowledgeable to answer questions. They always have time to get me in! Everyone is friendly and very knowledgeable to answer questions. They always have time to get me in! More
by AdriannaKopp
Employees Worked With
Will Tugwell, Jarrett Gillespie
