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Heritage Mazda of Bel Air

Fallston, MD

4.9
1,820 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 1,820 reviews

June 20, 2022

I would like to thank Heritage Mazda Bel Air for allowing me to purchase my first car. The transaction was smooth. Kent did an amazing job in assisting me and providing me all the details I need regarding th More

by Janua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Heritage Mazda of Bel Air responded

Hi Janua, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2022

Was great only dealership that had the new 2022 Cx5 Turbo in stock. I would recommend More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Heritage Mazda of Bel Air responded

Hi Dee, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 13, 2022

Ken Arment is the best! I have purchased my last three vehicles from him and his dedication and professionalism is unmatched. He goes above and beyond and makes the car buyi More

by karinpowell1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Heritage Mazda of Bel Air responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

June 13, 2022

It was a pleasure working with Paul Gallo during my recent purchase of a new 2022 CX-5. Paul was professional, knowlegeable and courteous during the entire process. I would highly recommend Paul for y More

by Blouindw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Papaleo, Sheila Nesbit, Doug Mrockowski, Michael Ballard
Jun 14, 2022 -

Heritage Mazda of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Thanks for the recommendation, and have an amazing day!

June 09, 2022

My experience was awesome , P. Gallo make the experience awesome because he was very professional, knowledgeable and help us out so much, he even came back on his day off to make su More

by Glenie Liverpool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski
Jun 10, 2022 -

Heritage Mazda of Bel Air responded

Hello Glenie, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2022

Ken was an excellent salesman that was willing to help in the entire purchase process. He was thorough, patient and pleasant. Ken made the process a little less painful as I was dreading looking for a new ca More

by roxanne.shupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert, Eugene Papaleo, Sheila Nesbit
Jun 08, 2022 -

Heritage Mazda of Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Bel Air so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2022

They did an amazing job with the car and helping me fined the wright one More

by korbinharget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Heritage Mazda of Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2022

Though I had arranged financing in advance, I had to wait hours in the dealership to make payment with the finance staffer. I resented the casual disregard for my time. More

by treerat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert
Jun 08, 2022 -

Heritage Mazda of Bel Air responded

Thank you for taking the time to review Heritage Mazda Bel Air. We sincerely apologize for the extended wait time as well as the lack of communication from our dealership. This is not our way of doing business, as we work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience. Our Store Manager, Chris Schroeder, would like to further discuss your experience, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact Chris directly at cschroeder@mileone.com or 410.638.5634 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your feedback and we hope to hear from you soon.

June 05, 2022

It was great for my first time buying a car ken was extremely helpful and nice I will definitely be coming back in the future to buy a car again More

by jospatkelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Heritage Mazda of Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2022

I keep returning to this dealership because they treat me like family. Always greeted personally by salesperson Ken Arment, managers & financing teams. More

by ENVISION0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert
Jun 06, 2022 -

Heritage Mazda of Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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