Heritage Mazda of Bel Air

I worked with Paul Gallo to buy a used Hyundai. He was incredibly helpful throughout the entire process. The price he sent me when I first asked for a quote stayed the same from the start to the en He was incredibly helpful throughout the entire process. The price he sent me when I first asked for a quote stayed the same from the start to the end. When I talked with him on the phone and through email he gave me all the information I asked for quickly, and then worked with me to find the best time for me to come in. Once I got to the dealership he was very friendly, and I appreciated how honest he was with me. Overall I had a very good experience and am very happy with my car. More

Anthony Harris was extremely helpful and supportive in helping me purchase my Mazda Miata. He swiftly had the car shipped to the dealership, kept in touch consistently, was extremely responsive, showed me helping me purchase my Mazda Miata. He swiftly had the car shipped to the dealership, kept in touch consistently, was extremely responsive, showed me videos before I arrived to view the car, listened to all of my needs. Provided me with water upon my arrival, ensured my car was properly detailed, talked to me about pop culture while we waited for my car, and even followed up with me via phone and email to make sure everything was good after my purchase. He was a delight to work with! More

Michale Ballard and the team at Heritage made my car buying process easy as can be! They walked me through the entire process of buying my first vehicle and I recommend them highly for all your car-buyi buying process easy as can be! They walked me through the entire process of buying my first vehicle and I recommend them highly for all your car-buying needs! More

Everyone at the dealership is friendly and welcoming, they work with you the entire way they work with you the entire way More

parts manager mike answered the phone and was helping me out, then asked for my name and gave me an attitude and cussing as me. very unprofessional will not call there for mazda parts anymore, however mark out, then asked for my name and gave me an attitude and cussing as me. very unprofessional will not call there for mazda parts anymore, however mark at the towson location was severely helpful. would love to have someone reach back out to me to discuss what happened, as i called from another dealership and all of our calls are recorded so if the recording needs to retrieved to help mileone train their managers to be better i can get it. i used for work for mileone and i have never encountered anyone in a manager position speak to a customer like the way i was spoken too. More

I was contacted about trading my car in for a newer model. I am still awaiting a response. model. I am still awaiting a response. More

It has been a pleasure working with all of the friendly, knowledgeable staff at Heritage! knowledgeable staff at Heritage! More

I was so thankful to have Kenneth on "my team" when I recently bought my new car. He and Gene went out of their way to be accommodating, especially now when it's hard to find certain cars in stock. I w recently bought my new car. He and Gene went out of their way to be accommodating, especially now when it's hard to find certain cars in stock. I will definitely recommend Kenneth to friends and family who shop for a Mazda in the future because he definitely went above and beyond what most car salesmen would do! More

Ken was amazing, he helped me to get through all the screen features, and I got a great deal with my new Mazda, he is the best!!! screen features, and I got a great deal with my new Mazda, he is the best!!! More

I had a fantastic experience with this dealer. I called maybe 10 dealers in the area and working with ken was the best experience I had out of my past 5 car purchases. I was surprised how ethical I called maybe 10 dealers in the area and working with ken was the best experience I had out of my past 5 car purchases. I was surprised how ethical these guys were and really appreciated it. I won’t be buying a Mazda elsewhere. More