Heritage Mazda of Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Was very pleased with the Dealer and my salesman Anthony Harris and everyone was so nice and called me to see how things were doing with my New Mazda CX5. Harris and everyone was so nice and called me to see how things were doing with my New Mazda CX5. More
Ken was great! Very knowledgeable about the car I was interested in. Great customer service. Justin and Ryan also. They gave me a deal and great customer service. Very knowledgeable about the car I was interested in. Great customer service. Justin and Ryan also. They gave me a deal and great customer service. More
We also worked with Ken to lease a 20222 Mazda CX-30. He was friendly, professional, and answered all our questions throughout the car leasing process. We recommend Ken and Heritage Mazda Bel Air highl He was friendly, professional, and answered all our questions throughout the car leasing process. We recommend Ken and Heritage Mazda Bel Air highly! More
This is my second purchase from this dealer and the fact that i go from bear de. To belair md.says alot about the treatment that I’ve recieved Ken has always treated me as a valued customer. that i go from bear de. To belair md.says alot about the treatment that I’ve recieved Ken has always treated me as a valued customer. More
The service and professionalism was above and beyond. Definitely will be a repeat customer. Thanks Definitely will be a repeat customer. Thanks More
All work as a team and seem to enjoy one another’s company . We have a great relationship with Ken company . We have a great relationship with Ken More
A coworker of mine referred me to Ken. From the first email sent to him until I found my perfect Mazda CX-5 Ken was very informative of all the features of the car and how to navigate the From the first email sent to him until I found my perfect Mazda CX-5 Ken was very informative of all the features of the car and how to navigate the settings. His professionalism and knowledge was key to me buying my CX5. Ken also had me drive the new CX50 for comparison since one of my key reasons for trading in my Mazda6 was better storage area for future road trips. I appreciated the extra effort but the CX50 was not for me. This is my 4th Mazda purchase and by far the best experience. As a woman car shopper I was always treated with respect. He answered all my questions and did not mind when I needed a review of certain features. Ken took the time to help set up my system to my phone and other settings to my personal likes. Finally the process was smooth and fast on the financial side! My new car was even delivered to my home by Ken so I didn’t have to wait as the crew finished getting my car ready for delivery to me. I love my new CX5 and will recommend Ken to friends and family. The whole Heritage Mazda team is great. Dorothy More
I live no where near Heritage Mazda Bel Air, but I ended up there to buy my car because of Paul Gallo. After a terrible customer service experience at Heritage Mazda of Towson & Catonsville, I had low expec up there to buy my car because of Paul Gallo. After a terrible customer service experience at Heritage Mazda of Towson & Catonsville, I had low expectations when I called around to the other dealerships in the state. I was connected with Paul and was assured that he was going to take care of me from start to finish. Paul was fantastic to work with. He spoke to me completely different than the other dealership's sales reps and managers, he listened to what I was looking for, and set up a dedicated time to meet where he had a plan to get me into my next car. When I met with Paul he was polite, knowledgeable and was not there to sell me. He knew I was coming in with the expectation to reserve a car sitting on a boat somewhere and not necessarily make a sale that day. Even though Paul was ok with that plan, I think he could tell I didn't want to wait, so he worked the numbers with his finance manager to get me into a car they had on the lot that I NEVER expected I could own. I highly recommend working with Paul. More
My family has purchased multiple Mazda's from Ken Arment over many years. He is a pleasure to deal with. He is knowledgeable and professional. We trust him to give us a fair deal and he aims to please at over many years. He is a pleasure to deal with. He is knowledgeable and professional. We trust him to give us a fair deal and he aims to please at all times. The dealership itself is professional, making car buying easy. Cassandra Foss did an excellent job explaining maintenance options. More
Ken and the Bel Air Mazda office has been AMAZING! Ken has taken care of me for 3 separate purchases and each time he’s been RIGHT ON POINT. I can’t ask for anything less. And he’s honest, thoughtful, Ken has taken care of me for 3 separate purchases and each time he’s been RIGHT ON POINT. I can’t ask for anything less. And he’s honest, thoughtful, and a great peoples person who caters to your every need. Love ya Ken!!! Thank you Ken and thank you Bel Air Mazda. I’ll be back. More