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Heritage Mazda of Bel Air
Fallston, MD
1,820 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,820 reviews
November 14, 2022
All the personnel were professional, courteous and knowledgeable. Would not expect a Mazda dealership to know all the ins and outs of operating a Mini Cooper. knowledgeable. Would not expect a Mazda dealership to know all the ins and outs of operating a Mini Cooper. More
by 68nellie
November 04, 2022
It is always a pleasure dealing with Ken at Mazda! Very professional and polite. Makes you feel like you're his only customer! Very professional and polite. Makes you feel like you're his only customer! More
by HWillis
October 29, 2022
Justin Craig was a great person to talk to. The F&I guy was very understanding and really worked with me. They really do care, yes they want to make a sale! But it’s there reputation on the lin The F&I guy was very understanding and really worked with me. They really do care, yes they want to make a sale! But it’s there reputation on the line More
by Trisem1
October 28, 2022
Anthony, Chris, Ryan and Justin made this a most pleasurable buying experience. Especially Justin who busted his butt to make this the quickest car purchasing experience ever. Just great overall cu pleasurable buying experience. Especially Justin who busted his butt to make this the quickest car purchasing experience ever. Just great overall customer service. More
by johnnybe823
October 26, 2022
Jarrett was an amazing service advisor, greeted me by name when I got To the shop, knew what I was In for and got me out before my expected wait time!! Plus, I got A video from the tech ensuring my car w name when I got To the shop, knew what I was In for and got me out before my expected wait time!! Plus, I got A video from the tech ensuring my car was safe. If you take your car to Jarrett, he'll get you taken care of. xxxxxxto the whole team More
by Jada.white
Employees Worked With
Jarrett
October 26, 2022
Bought a used Kia Sportage at Heritage Mazda in Bel Air MD and had the pleasure of dealing with Ken Arment.He is not at all a pushy or aggressive salesman and, I met quite a few of them in my car search.If MD and had the pleasure of dealing with Ken Arment.He is not at all a pushy or aggressive salesman and, I met quite a few of them in my car search.If you would like a pleasant competent and customer oriented salesperson ask for Ken.Also Cassandra in finance is great,very patient and efficient. More
by leezalee74
October 24, 2022
Very helpful, found me the right car and gave a decent trade amount. Ken and his team were awesome, knew the product and aimed to please. This is my 3rd MAZDA. trade amount. Ken and his team were awesome, knew the product and aimed to please. This is my 3rd MAZDA. More
by udogood
Employees Worked With
October 21, 2022
Honest, helpful, smooth, happy with my purchase, excited, easy to work with, easy to understand easy to work with, easy to understand More
by izzipyle
Employees Worked With
Other Employees :
Eugene Papaleo, Chris Schroeder
October 20, 2022
Most friendly and personable dealership I've ever dealt with. The best sales people. Never give me a hard time. I keep going back because they give me the best deal and have the best cars. I love my Mazda with. The best sales people. Never give me a hard time. I keep going back because they give me the best deal and have the best cars. I love my Mazda CX5, it's my third one. More
by AMERCER65
Employees Worked With
Other Employees :
Eugene Papaleo, Chris Schroeder
October 20, 2022
We have been using Ken to buy our vehicles for years. He is always very friendly and fair and goes out of his way to make sure we are completely satisfied. I would highly recommend Ken to anyone with He is always very friendly and fair and goes out of his way to make sure we are completely satisfied. I would highly recommend Ken to anyone with their new or preowned vehicle needs. He is the best. More
by cly829
