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Heritage Mazda of Bel Air

Fallston, MD

4.9
1,820 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 1,820 reviews

May 18, 2023

Professional, informative, everyone in the process makes sure your experience is outstanding, keep it up guys More

by Gender2data
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Papaleo, Andrew Williams
Jun 05, 2023 -

Heritage Mazda of Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

May 15, 2023

Ken Arment was very professional and went the extra mile to make us happy with our purchase of the CX-5. He took his time and explained all the features on the car and answered all our questions. Even after More

by huskydog1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

huskydog1 responded

Heritage Mazda of Bel Air May 15, 2023 huskydog1 Ken Arment was very professional and went the extra mile to make us happy with our purchase of the CX-5. He took his time and explained all the features on the car and answered all our questions. Even after purchasing the car Ken makes himself available to answer our questions about the car. We are very happy that we purchased our car from Heritage Mazda and when purchasing our next car we would consider going back to Ken.

May 14, 2023

Extremely impressed with the level of new car dealer service. Thanks to Sheila Nesbit and Justin Craig for working out the logistics to deliver a car out of state. Their pricing was extremely competitiv More

by subarufan2003
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Nesbit
Jun 05, 2023 -

Heritage Mazda of Bel Air responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2023

Ken is the best car salesperson we have ever met. He is a very valuable asset. More

by JDARISTOTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Foss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Heritage Mazda of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Our team is available should you require any extra help.

May 13, 2023

Happy with my purchase of my new Mazda cx5 and with the customer service there. More

by Cmonahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Heritage Mazda of Bel Air responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

May 13, 2023

Ken was very helpful and knowledgeable. He found the perfect car for me. The entire process went well until the final stage of signing the paperwork. I had a cashier's check so no financ More

by Llamar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Heritage Mazda of Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 13, 2023

Chris Holder and Cassandra Foss are FANTASTIC! Knowledgeable and kind. I immediately felt comfortable and knew this is where I was going to buy my car. The whole process beginning to end was not o More

by Zoe Murphy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Papaleo, Rodney Dais
Jun 05, 2023 -

Heritage Mazda of Bel Air responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Zoe. Thank you and we hope to see you again!

May 13, 2023

It takes me 1hr to get here from Delaware & the service is worth it. From Michael my sales guy last August, Cassandra who squared things away, Takeeta & Michael in service for my follow up maintenance. Me More

by AlyssaD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Takeeta & Michael - Service , Mychal Denully
Jun 02, 2023 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 12, 2023

Ken was wonderful! Communicative, patient, prompt, explained everything about the documents, the agreement, and most importantly, the vehicle's features. Would highly r More

by Dov
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Heritage Mazda of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 12, 2023

thank you Ken for for another great experience . It was a pleasure doing business with you. More

by avi deitsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Heritage Mazda of Bel Air responded

Hi Avi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Please don't hesitate to reach out if there's anything additional we can do for you.

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