Heritage Mazda of Bel Air

While living half way around the world Ken A. made our shopping experience the best ever. We were and still are treated as VIPs. After experiencing lots of dissatisfying moments with our local Mazda deale shopping experience the best ever. We were and still are treated as VIPs. After experiencing lots of dissatisfying moments with our local Mazda dealer, we now drive 50 miles to get to the BelAir Mazda dealership for all our vehicle services and repairs. From our buying experience to our interaction with service facilitators and check out personnel, we trust our vehicle to this group of courteous and professional staff members.. More

Very prompt attentive service. Great price. Found the vehicle we were looking for when other dealers did not. Was willing to communicate via email/fax/phone, etc., whatever was the most convenient. vehicle we were looking for when other dealers did not. Was willing to communicate via email/fax/phone, etc., whatever was the most convenient. More

This is the fourth car we have bought from a Mile One Dealership. Everything has always been super easy. Ken was very pleasant, helpful and knowledgeable. I think we got a fair price. I would highly Dealership. Everything has always been super easy. Ken was very pleasant, helpful and knowledgeable. I think we got a fair price. I would highly recommend Ken and the staff at Mile One Mazda in Bel Air. More

second purchase of mazda3. great people with excellent product knowledge. strong pricing on trade in of old car. interest rate on purchase was below market follow up after delivery was wonderful.i reall product knowledge. strong pricing on trade in of old car. interest rate on purchase was below market follow up after delivery was wonderful.i really like new mazda 3 better pickup, better looking More

I have dealt with Ken Arment at Mazda on a couple of occasions - He has always been friendly, professional and will do anything in his power to work it out. In our last experience - they did all they c occasions - He has always been friendly, professional and will do anything in his power to work it out. In our last experience - they did all they could to try to get the smoker smell out of the car we were looking at- The deal didn't work out because of the smell - but we never felt like Ken was holding us up on the car and we will be back to him again when it's time. Great service and we still get a birthday card from a car we bought 7 years ago - not a big thing but still attention to detail. Rick Battersby More

Bought a used car from Bruce. There were a few minor issues with it but they were more than happy to correct those that were reasonable, after all it was a used car. Management was a bit like managemen issues with it but they were more than happy to correct those that were reasonable, after all it was a used car. Management was a bit like management but that was as expected. The salesman was great, knowledgeable and intelligent. Definitely a straight shooter and didn't try to over sell or be 'slick' and annoying. 10 out of 10. Will buy a car from him again. More

I have not purchased a new car in 20 years, so I was a little skeptical. However, I left on such a high, I wanted to pinch myself. Everyone was great!!! I would definitly go back and I would recomend them little skeptical. However, I left on such a high, I wanted to pinch myself. Everyone was great!!! I would definitly go back and I would recomend them to everyone I know. They worked hard to find what I was looking for and thanked them for their patience. Chris Seling More

In over 40 years of buying cars, this was by far the best experience I have ever had. Everyone was curtious and the process was very efficient in terms of time spent at the dealership. Bruce was very helpfu experience I have ever had. Everyone was curtious and the process was very efficient in terms of time spent at the dealership. Bruce was very helpful and took the extra effort to make sure we were comfortable with our new purchase before we left. More

We have purchased 3 cars from Ken Arment at this dealership. In each case, the pricing was excellent with a minimum of haggling, the trades were fair, and we were offered whatever the best availabl dealership. In each case, the pricing was excellent with a minimum of haggling, the trades were fair, and we were offered whatever the best available financing was. Additionally, the closing of the deal was soft sell. There was no pressure to buy the warranties and add ons. We listened to the presentations, and only had to say no thanks before moving on. So far, our experiences with the service departments has been ok.... Fortunately, we have never had to deal with major repairs, only regular maintenance. Pricing in the shop was what you would expect at a dealer, no bargain, but within reason enough to not force us to seek out Jiffy Lube or other indy service shops. Ken is a true professional, a far cry from the car sales guysof old. He allows the cars to sell themselves. Having bought about 14 new cars in the past 35 years, our three dealings with Ken have been the most pleasant and lowest pressure. As long as Mazda makes cars that we like, we will deal with him. More

This is our 3rd Mazda purchased from Ken Arment at Heritage. Ken bends over backwards to please his customers. We were given great incentives and could not pass up the deal on this newest Mazda. I Heritage. Ken bends over backwards to please his customers. We were given great incentives and could not pass up the deal on this newest Mazda. I highly, highly, highly recommend this dealership and especially Ken. More