Heritage Mazda of Bel Air

Ahmed was very personable and helpful. He was patient during our discussions, and was timely and responsive to all of our questions, from evaluating two different cars, to providing us with the financial during our discussions, and was timely and responsive to all of our questions, from evaluating two different cars, to providing us with the financial package we were looking for. I would recommend Ahmed to anyone looking for a new Mazda. We have purchased cars from Heritage on a number of occasions, and we can always count on them to provide us the service we have grown accustomed to. In fact, we are becoming a little bit spoiled. Heritage is the best dealer we have ever dealt with, and we will continue to remain loyal customers in the future. Dave and Maria Wetherell Churchville, Maryland More

This dealer did an outstanding job from start to finish. Ahmed and his manager (John) were very accommodating to my 3 year old and pregnant wife. I will most certainly be back to purchase another car and w Ahmed and his manager (John) were very accommodating to my 3 year old and pregnant wife. I will most certainly be back to purchase another car and will only use the team at Heritage. Anyone that stops in will be in the most capable hands. More

From the minute we arrived on the sales lot we warmly greeted by Bobbi and that was only the beginning of the excellent customer service that we received. Both her and James worked diligently to get my w greeted by Bobbi and that was only the beginning of the excellent customer service that we received. Both her and James worked diligently to get my wife and I into the vehicle of our choice. We were beginning to believe that the Cx7 that we were interested in purchasing was out of our budget, but Bobbi and James were able to structure the deal so we were able to drive off the lot that evening with our new car. Thank you very much for the outstanding customer service. Don and Katie Pickering More

I had a great experience at MileOne Heritage Mazda. My salesman, Fran, was a pleasure to work with, and was very personable and professional. I was looking to trade in my car for a new Mazda3, and it was salesman, Fran, was a pleasure to work with, and was very personable and professional. I was looking to trade in my car for a new Mazda3, and it was my first time looking to buy a new car. Fran made the whole experience comfortable and stress-free. Everyone I met through the whole process was so friendly, and I could tell they genuinely cared about making their customers happy. I know I won't hesitate to go back to Heritage for my next car. You couldn't ask for a better dealership! More

Bob is a great people person. He spent as much time needed with my wife and I on our purchase to get us what we wanted. Bob was friendly and did not get frustrated with all the questions that we asked needed with my wife and I on our purchase to get us what we wanted. Bob was friendly and did not get frustrated with all the questions that we asked and he was able to answer all of our questions. I would definitely recommend Bob and this dealership to my friends and co-workers! More

This dealership experience was a good one. Service and customer focus was excellent - all the people with whom I came in contact were very professional, knowledgeable and courteous. The atmosphere was rel customer focus was excellent - all the people with whom I came in contact were very professional, knowledgeable and courteous. The atmosphere was relaxing, and the time was efficiently managed. I was very satisfied with their service and commitment. More

We had called ahead to tell them what we looking for and what we had to trade. They had the trucks ready for our inspection when we arrived. We test drove, selected, had our trade appraised,financing and pa what we had to trade. They had the trucks ready for our inspection when we arrived. We test drove, selected, had our trade appraised,financing and paper done and drove away within about 2 hours. Fair, polite and efficient. What else can you ask for? More

This was my first car purchase from a dealership and I couldn't have asked for a more patient and caring staff. I really appreciate the no pressure environment. I had been looking a cars for over two mo couldn't have asked for a more patient and caring staff. I really appreciate the no pressure environment. I had been looking a cars for over two months and knew I wanted a Mazda5. Being in a tight spot, my van had just stopped running before the Christmas holiday, I needed a car ASAP but also people I could trust when buying. Fran and Stephanie paid attention to my situation including making sure my four kids were happy and entertained while I worked on getting them a car they love being in. They worked through my credit which was less than perfect, and walked me through every detail of the buying process. I never thought I would be able to buy the car I wanted so easily and fast. More

We went in for a test drive and ended up buying that day. Scott was very personable and polite. He gave us a great deal and even threw in some gas out of his own pocket. I would absolutely recommend Mile One Scott was very personable and polite. He gave us a great deal and even threw in some gas out of his own pocket. I would absolutely recommend Mile One Heritage of Bel Air!! Thank you Scott for everything. We LOVE our new Xterra!!! Sincerely, Scott Lewis & Dawn James More

We are so pleased with this whole experience that we know We are so pleased with this whole experience that we know that the next vehicle will be purchased here. I did my homework and contacted several We are so pleased with this whole experience that we know that the next vehicle will be purchased here. I did my homework and contacted several dealers and had to work a little to get the best price and still never got there. I contacted Scott and told him what I could pay and he simply said ok. I scheduled a test drive and expected to have to negotiate again and quite frankly I was on the defense already when I walked in the door. Scott made us comfortable and was a straight forward person, I never felt like I was being sold, no akward moments, like we were meant to be there. We consider Scott a family friend now, I will see him again. The end price was exactly what I was hoping for, not a penny more. The service department was the same way, family feel. As we waited our turn to see Stephanie Thornton the Finance Manager, as it was Saturday we expected to wait awhile. 10 minutes in the waiting area on a very comfortable couch, watching TV, just reading the manual enjoying the purchase, it was our turn. Stephanie was wonderful, she did everything for us. She ran everything through my bank via the computer. It was all as I expected, no hidded fees, no tricks, the interest rate and my monthly payment was to the penny. She even arrainged all of the MVA work while we were in her office. She exercised patient that I would not have had when they had her on hold. She even called on 2 separate lines to the MVA waiting on hold trying to get through and after 10 minutes we had our approval, tags, registration, ready to roll! Scott, Stephanie, and the rest of the crew there at Heritage Mazda Bel Air have a winning formula. I even received a follow up call just to make sure that we were 100% satisfied and we are. Oh yeah the new Mazda 2 is fantastic as well!! Great Car, Great Family at Heritage Bel Air. More