Heritage Mazda of Bel Air

All I can say about this dealer and salesman is that they are both TOP SHELF. This is the four car I have purchased from Heritage and from Ken. Ken is always will to help me find the car that is right for are both TOP SHELF. This is the four car I have purchased from Heritage and from Ken. Ken is always will to help me find the car that is right for me not matter where the car may be. He is the most patience person I have EVER had the pleasure of dealing with. He will stay late, come in early, drove the car to my house for me to test drive it. Ken will do whatever it takes to make his customers happy. While in the dealership working with him he made me feel as though I was the only person that mattered I had his complete attention during ever purchase. I have purchased many cars in my days but the last 4 have been the least stressful since dealing with Ken. After the sale he made sure to call after every one of my purchases. I think I have found my dealer for life. Thanks for all your help Ken it is always a pleasure. More

As a first time car buyer, I could not have been more pleased with the support and patience I received from Ken. As a first time buyer we spent a great deal of time talking through and weighing options i pleased with the support and patience I received from Ken. As a first time buyer we spent a great deal of time talking through and weighing options in my purchasing of a new Mazda 3 2010. Ken worked until late at night aiding me in getting my old vehicle back to my apartment as well as my newly purchased vehicle. On the ride he even helped me (having moved to the area very recently) with places I should look into in the surrounding area. As I said before, the support and patience I received was exceptional... and as for the Mazda, best vehicle I've ever driven. More

Doug was very helpful and patient. I love my new 2010 mazda3, he was well informed on the car and its functions. This mazda dealer also gave me the lowest price possible. I was extremely happy with the s mazda3, he was well informed on the car and its functions. This mazda dealer also gave me the lowest price possible. I was extremely happy with the service and patience. I had been to another dealership before going to this one, but I had the most help and best price from this dealership. More

Doug was patient in helping me with the long process of buying my new 2010 mazda3! I love my car. I had been to other dealerships and test drove some of the mazda3's but doug actually knew more about the c buying my new 2010 mazda3! I love my car. I had been to other dealerships and test drove some of the mazda3's but doug actually knew more about the car then the previous poeple who had help me. Not only was he well infomed but he also gave me the lowest price possible. More

I have purchased more than one vehicle from this dealership and always work with Larry and Hilary. I am always treated with respect and receive outstanding service. Larry is willing to go above and dealership and always work with Larry and Hilary. I am always treated with respect and receive outstanding service. Larry is willing to go above and beyond to assist me with my purchase and provides me with all the information I need to feel completely confident in my decision. Hilary is the most competent finance manager I have ever met and is able to explain every aspect of the sales paperwork patiently, works to find me answers to all my questions and provides me with as many financing schedules and loan repayment options as I ask for (which is always alot) without ever appearing impatient or irritated that I am taking too much of her time. This time I also had the opportunity to work with the other finance manager, Justin, and was very pleased with his level of expertise and friendly demeanor. I always receive a phone call or letter from Larry after my purchase to make sure I am enjoying my new vehicle and I feel welcome to contact the dealership with any questions I may have. More

Bottom Line, Wil Wells and the Heritage Mazda team are very friendly and professional. The result was a stress free, hassle free buying experience where Wil and the team offered an great price on a Mazda very friendly and professional. The result was a stress free, hassle free buying experience where Wil and the team offered an great price on a Mazda3 GT. I went into Heritage Mazda on a snowy Saturday. Because of traffic, due to the weather, I didn't get to the dealership until an hour before closing. Despite the weather and time, Wil took 2+ hours on that day to show me Mazda's fleet and let me test drive a Mazda3 and Mazda6. He was extremely knowledgeable on the product, answering all the questions. Over a span of 4 weeks I visited 6 dealerships, one of the other being a Mazda dealership, and Heritage Mazda in Bel Air was by far the most accommodating, competent, trustworthy dealership. I went back 2 additional times with my fiance to test drive a few more Mazda3's and eventually we found the perfect vehicle for us. Wil helped us the entire way, he's a straight shooter and I highly recommend checking out him and the rest of the Heritage Mazda team if you're looking to buy a Mazda. More

The two of them made this a very easy, no hassle transaction. The truck I bought was for my business, and they dropped it off for me at one of my locations. They quickly took care of an issue with transaction. The truck I bought was for my business, and they dropped it off for me at one of my locations. They quickly took care of an issue with the passenger side door not locking, after we had purchased the vehicle. More

Prior to purchasng our vehicle I had never done business with Heritage Mazda. I feel compelled to write in to let others know what an absoute wonderful experience it was to deal with Ken Arment our Sales R with Heritage Mazda. I feel compelled to write in to let others know what an absoute wonderful experience it was to deal with Ken Arment our Sales Representative and Will Wells who accompanied us on our test drive. Both were pleasurable to work with, knowledgeable about Mazda's product line and incredibly accommodating in their customer service. Ken clearly put us, the customer, first and I will definitely buy from him again in the future. More

The staff at Mile One in Bel Air MD are wonderfull!! I couldnt be more pleased with the service. David Himmer worked with me. He was so knowledgeable about Mazda and seemed to really care about getting me couldnt be more pleased with the service. David Himmer worked with me. He was so knowledgeable about Mazda and seemed to really care about getting me in the car I wanted! I will defintly purchase again from Mazda!! Thanks David More

Bruce was fantastically wonderful. It was a very rough start to the year and the month ended with my car dying and me having a nervous breakdown. He was very patient and understanding and I am not easy to start to the year and the month ended with my car dying and me having a nervous breakdown. He was very patient and understanding and I am not easy to deal with on a good day, let alone when I'm falling off the deep end. I hope I can recruit people to go see him and find a new car. Thanks again for everything, Megan. More