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Heritage Mazda of Bel Air

Fallston, MD

4.9
2,078 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 2,078 reviews

December 19, 2015

ZoomZoom The experience at the Heritage Mazda was surprisingly painless. They were friendly and courteous. I'm would recommend them to anyone interested in a M More

by ZoomZoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Holliday
Dec 21, 2015 -

Heritage Mazda of Bel Air responded

Heritage Mazda of Bel Air is delighted to hear that you had a memorable car buying experience! We welcome you to stay in touch and please feel free to contact us should you have any questions about your new Mazda. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to working with you in the future!

November 06, 2015

Thank you Wil Wells!!!!! This is also the 3rd car that we have purchased from Wil Wells!!! He is very professional and yet very friendly and welcoming. He made us feel right a More

by Kiska
Recommend Dealer
Yes
Employees Worked With
Dustin
Nov 06, 2015 -

Heritage Mazda of Bel Air responded

Hello Kiska, Heritage Mazda if Bel Air would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Wil and the team! Thank you again for your review.

November 02, 2015

Wonderful people!! I purchased my new Mazda on October 16th with Ken Arment. He was awesome!! Answered every question I had, wasn't pushy, and made things as smooth an More

by LDN120811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Arment
Nov 02, 2015 -

Heritage Mazda of Bel Air responded

Thank you LDN120811 for sharing your positive experience with us here at Heritage Mazda of Bel Air. We truly appreciate your business and take great pride in knowing that your experience was a memorable one. We will be sure to share your compliments with Ken and the rest of the team. Please feel free to contact us anytime for any of your service or maintenance needs, we would love to help in anyway we can. Thank you and have a great day.

October 29, 2015

Wonderful Wil This is the third car that we bought from Wil Wells. He is a professional, courteous man with a great sense of humor. He listened and guided us to More

by pam62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Wells, Wil Wells
Oct 30, 2015 -

Heritage Mazda of Bel Air responded

Hi pam62, thank you for your review of Heritage Mazda Bel Air! We are delighted to hear about your positive experience working with Wil for a third time! We will be sure to share you compliments with him and the team. Reviews like yours remind us why we strive to provide all of our customers with highest level of satisfaction. As you settle in to your new vehicle please feel free to stop in with any questions, we wold love to help in anyway we can. Thank you and have a great day!

September 30, 2015

Great People; Great Buying Experience! If anyone is in the market for buying a car, check out Heritage Mazda in Bel Air. The customer service is excellent from the time you step foot into More

by Feelslikehome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Arment, Jason Grimm and Ryan Lueckert, Ryan Lueckert
Oct 06, 2015 -

Heritage Mazda of Bel Air responded

Hi Feelslikehome! Heritage Mazda of Bel Air would like to sincerely thank you for praising our dealership. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. I will be sure to share your thoughtful and encouraging comments with everyone! As you settle in to your new vehicle, please don't hesitate to stop by for a regular checkup. Your Heritage Mazda of Bel Air family would love to see you! Thank you again Feelslikehome and have a great day.

September 29, 2015

Great services received Cannot say enough about the excellent care that was taken when I purchased a car from Heritage Mazda. Jacob Winter, John Holliday and Ryan Lueckert we More

by tchristie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Winter/Ryan Lueckart/Robert Thomas, John Holliday
Sep 30, 2015 -

Heritage Mazda of Bel Air responded

Thank you for your heartfelt response tchristie1. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Jacob, John and Ryan lead you to your new vehicle, and we will certainly share your feedback with them. We are also happy to hear that you are pleased with the service that you received from Robert in the service department. We always strive to provide our customers with the the best possible experience regardless of your reason for visit. Thank you again for the thoughtful and heartfelt response we greatly appreciate it. Have a great day.

September 24, 2015

Awesome buying experience!! I purchased my first new car from Heritage Bel Air. The entire team was so helpful and made the process as painless as possible. There was no pressure More

by LDuda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ledbetter, Devon Giddings, Ryan Lueckert, Jacob Winter, Dustin Goodman, John Holliday
Sep 25, 2015 -

Heritage Mazda of Bel Air responded

Thank you for your heartfelt response LDuda. We appreciate your business and strive to maintain a high standard of customer satisfaction. It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your new vehicle, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us! Happy Driving!

September 18, 2015

Wil Wells the Rock Star!!!! My wife and I recently purchased a 2016 CX-5 and Wil Wells was a pure professional with a great sense of humor. Between Wil Wells and the finance off More

by chinook47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Wells
Sep 21, 2015 -

Heritage Mazda of Bel Air responded

Thank you chinook47 for the awesome feedback! We are delighted to hear that you and your wife had a memorable purchasing experience with us at Heritage Mazda of Bel Air. A response like yours truly motivates a team, so I will be sure to share your thoughtful review with Wil and the team. As you both settle in to your new Mazda, please do not hesitate to contact us should you have any further questions. We would be happy to lend our support. Thanks again chinook47 and have a wonderful day!

September 11, 2015

Buyer beware... Purchased a used Toyota RAV4 from Heritage Mazda Belair in November 2014. Had issues with brakes squeaking and did take vehicle to Heritage to service More

by Ginad602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Goodman, James Utermohle, Gary Cramer
Sep 17, 2015 -

Heritage Mazda of Bel Air responded

We thank you for your feedback about Heritage Mazda Bel Air. We know that there are many choices out there and appreciate your time and consideration. As discussed on the phone, we understand your concerns with the vehicle’s brakes. We sent you the verification paperwork from November, where the brakes had measured well over the recommended wear and passed Maryland State Inspection. We can assure you the brakes had plenty of life at the time of delivery. We wish we had an opportunity to see the brakes after November of 2014 in order to help you further. If you have additional questions or concerns, please reach out to our General Manager, Gary Cramer, at 410-638-5633 or via email at gcramer@mileone.com. Thank you and we look forward to speaking with you soon.

August 03, 2015

Wil Wells is the best!! we had a great experience with Wil Wells. He listen to what we were looking for and delivered a van that met our needs. We felt that the price was fai More

by Sturlamomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil wells
Aug 03, 2015 -

Heritage Mazda of Bel Air responded

Sturlamomma, thank you very much for your positive feedback. Heritage Mazda of Bel Air is pleased to hear that your experience with us was a great one. We are also happy to hear that Wil Wells was able to assist you in purchasing your new vehicle and we will be sure to share your kind words with him. If you should have any questions or want a little more insight on your new van, please do not hesitate to contact us! Thank you again Sturlamomma and have a great day.

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