
Heritage Mazda of Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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By far this was the best car buying experience we have ever had. Ahmed exceeded and abolished every preconceived notion that we have ever had about car salesmen. My fiancé and I spent many months searchin ever had. Ahmed exceeded and abolished every preconceived notion that we have ever had about car salesmen. My fiancé and I spent many months searching for the perfect car and unfortunately ran into many obnoxious car salesmen who only wanted to get our signature and their commission as fast as possible. Ahmed proved to be a wonderful exception to that cliché, to say he went above and beyond would be an understatement. He made my fiancé and I feel completely comfortable, relaxed, and confident throughout the entire experience. Ahmed has single handedly created two new Mazda owners for life and has ensured that we will be coming back to your dealership for years to come. Thank you very much for all of your hard work Ahmed, it is truly appreciated. More
I wasn't planning on buying a car, but after an accident, I had to. Wil and John made this a great experience. They were patient with me, they didn't hassle me via phone/email like some other pushy dealer I had to. Wil and John made this a great experience. They were patient with me, they didn't hassle me via phone/email like some other pushy dealers do, the provided me with plenty of car options, and offered a very fair price. I wouldn't hesitate to go back to this dealer. 5+ rating. More
I highly recommend this dealer to everyone I know. With Will Wells you always get over the top experience! He's just and awesome person! The whole team at Heritage Mazda in Bel Air are very customer servic Will Wells you always get over the top experience! He's just and awesome person! The whole team at Heritage Mazda in Bel Air are very customer service oriented! I've been going to Heritage Mazda for 11 years and will keep coming back! More
I was ready to purchase a car, had done my research, and decided on a Kia. After a very negative salesperson experience, I decided to look at other brands of cars on my list in the geographic area. After me decided on a Kia. After a very negative salesperson experience, I decided to look at other brands of cars on my list in the geographic area. After meeting Mr. Wells, there was no question about what I wanted to buy, and where. He was informative without being "pushy", was willing to negotiate, and didn't treat me like a "dumb female who didn't know anythig about cars (which I do, because I grew up in a car family with a father who was a dealer.) Buying a car is always a bit of a"pain", but Mr. Wells made the whole experience as pleasant as it could have been. He treated me courteously, introducing me to other personnel in the dealership, stayed in touch until my car came in, and had everything ready so that the entire process was efficient. The only thing that would have been a nice touch would have been if my car could have been delivered to me, with my trade-in picked up. More
Wil Wells made my experience at the dealership a great one. This is the third vehicle that my family has bought from him, and we will continue to buy from him because of his great personality and custome one. This is the third vehicle that my family has bought from him, and we will continue to buy from him because of his great personality and customer service. He was very helpful and informative, making sure to explain every option available. I am sure that I will be back. More
Will was easy to work with. His honest, fair and reasonable approach made the process of purchaing a vehicle a stress free experience. Would definitley go back for another vehicle. reasonable approach made the process of purchaing a vehicle a stress free experience. Would definitley go back for another vehicle. More
Bought my first brand new car and love it! Stephanie was really friendly, and worked really hard to help get me the payments I wanted. William even bought me a little dolphin air freshener :) Great experien really friendly, and worked really hard to help get me the payments I wanted. William even bought me a little dolphin air freshener :) Great experience. More
As a new law school graduate with debt up to my ears, I was very nervous to purchase another car. Unfortunately, it was time. Due to those nerves I decided on a Mazda 3 Touring, which, according to Consu was very nervous to purchase another car. Unfortunately, it was time. Due to those nerves I decided on a Mazda 3 Touring, which, according to Consumer Reports and Car and Driver was one of the most reliable used cars money could buy. From the very beginning Fran was helpful, prepared, informative and friendly. I, on the other hand, was not nearly as prepared as I should have been and was very grumpy due to my hatred of the car buying process. Thankfully, Fran presented the Carfax, vehicle history report and car maintenance report for every car I looked at without being asked. Each car had its own binder with all of the reports neatly bound, which made it easy to flip though and understand. Honestly, this process was extremely fast and easy. I was approved for a loan with a rock bottom interest rate in minutes and was on my way (went twice to test drive). Fran was wonderful and so were all of the other employees who worked with us. They showed us how to use everything in the car before we left and even made sure my phone was connected with the bluetooth. This is a great group with a wide selection, definitely check them out. Points to Consider: - Prices are firm and the dealership is not into negotiating the sale prices. However, the prices were very fair and way lower than most other things I found online. - They offer a 100k mile warranty for less than $1,000, big selling point for me. - They offer a warranty for tire and rims which is good for up to 5 years for around $8/month. I almost turned this down, but I just replaced an expensive rim on my old car so I went for it. - They can accurately value your trade in very quickly. I love my car and feel confident this dealership will win you over too. More