
Heritage Mazda of Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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This was my first time buying a car. One employee in particular was extremely helpful in guiding me through the process and getting me the best deal possible. Ahmed was proficient in customer service; h particular was extremely helpful in guiding me through the process and getting me the best deal possible. Ahmed was proficient in customer service; he allowed me to take the car for an entire weekend prior to purchasing it, just to be certain that it was what I really wanted. I also appreciated how he took the time to show me how to operate the car's special features including programing my phone contacts into the car's system. This was a great car buying experience and I would recommend purchasing a car from this dealer. More
Ahmed was awesome! He was so attentive, respectful and friendly. It was busy in the dealership so Ahmed was helping other customers while helping me - I NEVER felt forgotten, he was extremely attentive! friendly. It was busy in the dealership so Ahmed was helping other customers while helping me - I NEVER felt forgotten, he was extremely attentive! Thanks Ahmed. John and Will were also very nice, they took time with me, I did not feel rushed at all. Richard, the 'finance guy' actually made it fun to sign my life away!! He did a fantastic job explaining the entire process, which in and of itself, can be very overwhelming. He calmed me down with his sense of humor and engaging personality. He's a keeper!! Of all of the dealers I visited during my search, I would definitely go back to Bel Air Mazda, in fact next time....I go there FIRST!! Thank you All~ More
Always had great dealings with Wil Wells in the past so when it came time to decide what kind of vehicle I wanted (deciding between 4) I went to Wil Wells first because of past dealings. I liked the cx7 th when it came time to decide what kind of vehicle I wanted (deciding between 4) I went to Wil Wells first because of past dealings. I liked the cx7 the best and was happy with the deal. More
My wife and I had a wonderful experience purchasing our car from Heritage Mazda, Belair. Fred Leavitt was extremely thorough in reviewing all options. After listening to our requests he was able to present car from Heritage Mazda, Belair. Fred Leavitt was extremely thorough in reviewing all options. After listening to our requests he was able to present us with an Awesome choose. We love the vehicle and just as impressed with the Heritage Mazda team. Thanks..! More
I had a short but very sweet relationship with this dealership. I was choosing between two different makes of cars, Mazda and another, and I got a FANTASTIC deal from this dealership. John & Bobbi we dealership. I was choosing between two different makes of cars, Mazda and another, and I got a FANTASTIC deal from this dealership. John & Bobbi were both super helpful. I ended up choosing the other make of car for some reasons that had nothing to do with this dealership or it's employees. I am sure hoping I made the right decision!! When I told John I would not be making the deal with them, he was so supportive and wished me well with the car I did choose. He did not put me down for my choice, and he sounded truly sincere. Therefore, I highly recommend this dealership to all of you who are searching for a Mazda. I know I will keep them in mind if I am ever in the market for a Mazda again. Thanks, John & Bobbi! More
Very rude and pushy salesmanship. Dealer actually recommended me to another dealer when confronted about rudeness! I was in the market to trade in a car and received an email from the dealership abou recommended me to another dealer when confronted about rudeness! I was in the market to trade in a car and received an email from the dealership about a great deal. Turns out, the dealership wouldn't uphold the deal from the internet! Would recommend Heritage of Towson! More
Our salesman was Brent and he was exceptional. We called ahead of time to make an appointment with him and arrived a little earlier than expected. He was available and didn't mind that we decided to come ea ahead of time to make an appointment with him and arrived a little earlier than expected. He was available and didn't mind that we decided to come earlier than our appointment. We were looking at the GMC Terrain that just arrived at the dealership and he pulled the truck around for us to look at while he made a copy of my husband's license. Afterwards, he grabbed dealer plates and we were out for a test drive no less than 15 minutes after we arrived at the dealership. He answered all our questions about the car and made a point to give us all accurate information. Since we were already preapproved through our local credit union, he informed us that they were affiliated with our credit union and were able to give us the same APR rate that the credit union did and process our loan paperwork in house which saved us a trip to the bank. He made sure to get us the best trade in price for our car which was more that CarMax gave us. He helped us set up our On Star and even gave us tips for the car. If we ever bought another car, we would defiantly come back to him and refer our family and friends to him as well. Our financing guy was Doug and he was great as well. He explained all the terms of our loan to us and clearly explained all the options we could add on such as GAP insurance. He processed our paperwork as quickly as possible and made sure we were comfortable while he was entering our information into the system. He even went as far as pushing our first payment to the last date available in the system just to give us more time to save for the car. This dealership provides top customer service and anyone would be lucky to buy one of their cars. The manager of the dealership even came and shaked our hands to thank us for buying a car from them. More
I was extremely impressed with the service and friendliness of Mr.Wells, James and Richard and all the people from this dealership. The staff members that I dealt with were very pleasant and help friendliness of Mr.Wells, James and Richard and all the people from this dealership. The staff members that I dealt with were very pleasant and helpful I would buy from them again and definitely recommend others. More
Fran Meyers, James Utermohle and their team were outstanding in service , sales and professionalism. It was a pleasure buying a car here and I would highly recommend their deralership to my friend outstanding in service , sales and professionalism. It was a pleasure buying a car here and I would highly recommend their deralership to my friend and business associates. Brad Brown More
My Wife and I were Impressed with the Sales Staff at Heritage Mazda. They were Courteous we did not feel pressured throughout the Purchase and they gave us a very good deal. We will definitely recommen Heritage Mazda. They were Courteous we did not feel pressured throughout the Purchase and they gave us a very good deal. We will definitely recommend Heritage Mazda to our Family and Friends. More