Heritage Mazda of Bel Air

Overall a great experience. The salesman was excellent and took his time to show us many different options that fit our budget. The place had a great atmosphere and everyone was friendly in it. This will and took his time to show us many different options that fit our budget. The place had a great atmosphere and everyone was friendly in it. This will definitely will not be my last time buying a car in this location. More

Ahmed was very helpful in my descicion making process. We worked to get to an agreeable price. I am very satisfied with the results. I was given many options ad far as financing was concerned. The mana We worked to get to an agreeable price. I am very satisfied with the results. I was given many options ad far as financing was concerned. The manager was very good as well. Over all a very great experience. More

Ahmed and John where unbelievablly awesome. Anyone I know looking to buy a vehicle I will send them to see these two. They worked extremelly hard to make a great deal. I am definately pleased and walke know looking to buy a vehicle I will send them to see these two. They worked extremelly hard to make a great deal. I am definately pleased and walked away happy. A++++ customer service. They where also great with my son More

We bought a new car and they took care of everything quite well. Ahmed worked with my wife during the day and let her bring the car home to see if she liked it. When I got home we were able to head in a quite well. Ahmed worked with my wife during the day and let her bring the car home to see if she liked it. When I got home we were able to head in and take care of the deal and paperwork with little effort. All in all a good place to do business so far. More

We worked with this dealership and Ahmed over a few months while we did our research made up our minds about which vehicle we wanted to purchase. We were treated professionally and never experienced a months while we did our research made up our minds about which vehicle we wanted to purchase. We were treated professionally and never experienced a 'hard sell'. Ahmed was very well versed in the attrubutes of the Mazda cars...both mechanically and from a performance standpoint. Our calls were returned promptly and when we did make our decision to purchase our new car was ready for us on the same day. It is a fantastic vehicle and we are very happy with it. More

I would just like 2 say that this is the 2nd car I've purchased from this dealership, and I will return for sure. William and John were especially wonderful, helpful and understanding. They went above purchased from this dealership, and I will return for sure. William and John were especially wonderful, helpful and understanding. They went above and beyond what their general "job descriptions" are, and the friendliness of the whole staff was unbelievable. Everyone knew our names, remembered the vehicle I'd purchased, and said, "Hello!" even when very busy. More

we walked into this dealership after an extremely disappointing experience at a very large well known dealership down the road (wont mention any names but it starts with a J). i was with my mother-i disappointing experience at a very large well known dealership down the road (wont mention any names but it starts with a J). i was with my mother-in-law and my 18 month old daughter (so you know who they were dealing with). we were immediately greeted and welcomed by ahmed who had us quickly forget about the last 3 hours we had wasted down the street. the next 2 hours were long with the baby, but ahmed kept us entertained with balloons and personable service. my interactions with john and stephanie were just as charming. stephanie actually gave me a congratulatory hug as i was leaving and john called shortly after my car was delivered to my home to ensure i was happy with my new mazda...which i was of course!! i would definitely recommend this dealership if you are in the market for a car, they were straightforward, friendly and they were able to get me the exactly what i wanted! :) ps. a few days after my car was delivered i realized i had left an item in my loaner car, ahmed tracked down this item from the car which at this point was in delaware! talk about going above and beyond! More

Dealing with the staff at Heritage was a very pleasant car buying experience. This was my first car that I was financing compared to my parents, and it could have potentially been overwhelming and an easy car buying experience. This was my first car that I was financing compared to my parents, and it could have potentially been overwhelming and an easy opportunity for less kind salespeople to take advantage. When I told Ahmed what car I was looking for, he quickly asked why that car, and told me that a less expensive model would probably work better for my needs. After that, I knew I could trust everyone there. I left on Saturday certain I was going to get the car I had test drove, but simply wanted to sleep on such a big decision. They called me Monday after 10am, and I appreciated the call back (and that it wasn't as soon as they dealership opened) and Ahmed waned to make sure I didn't have any more questions. What impressed me was how the dealership went the extra mile to take care of me. I really wanted to stay under my parents' insurance policy to save money with a multi-car discount, and the staff called the insurance company to see if this was possible. When they discovered it wasn't, they got quotes and ended up SAVING me money on my insurance using the same company I have been ever since I started driving. To walk away with a car payment but spending less in insurance excited me. Heritage Bel Air Mazda looks out for their customers. I have been raving about them ever since I drove away! More

My expereince at Bel Air Mazda is by far the best experience I have ever had at a car dealer. The employees I worked were friendly, caring and empathetic. They understood my needs and were not pushy. experience I have ever had at a car dealer. The employees I worked were friendly, caring and empathetic. They understood my needs and were not pushy. William went to great lengths to explain all the features of my new car--many of which I may have never known about! Ahmed was my daughters' salesman and was great with her as she purchsed her first car. Stephanie and John were warm and caring and always willing to listen and reassure. They were all anxious to insure I understood and accepted the offers regarding the trade in of my used car and the financing of my new car. I would, without a doubt, highly recommend this car dealership. More

Let be start by saying Heritage Mazda of Belair is the #1 Dealership to buy a new oar or used car at. I purchased a new Mazda CX7 at Heritage Mazda of Belair and got the best deal around. I had been all ov Dealership to buy a new oar or used car at. I purchased a new Mazda CX7 at Heritage Mazda of Belair and got the best deal around. I had been all over looking for a new vehicle and did not know what I really wanted to buy. I went to Heritage Mazda of Belair and my Salesman was Larry Eaton. Larry made my car buying experience wonderful!!!And its never wonderful when you have to go and buy a new vehicle. I never once felt pressured into making my mind up of what to buy. Larry walked the lot with me for HOURS!!He explained all the features, engines, vehicle mileage etc...on many vehicles to me. I test drove a vehicle and still did not know what I wanted. I took a new Mazda CX7 out and fell in love with it. Larry sat with me and went over everything about the vehicle. He helped me so much and made my car buying experience a joy!!!I will only go to Heritage Mazda of Belair from now on to purchase my vehicles and I will always have Larry Eaton for my Salesman and hopefully a friend for life. Its hard for a woman to go buy a car buy herself and Heritage Mazda of Belair is the place for a woman to go if she has to go buy herself to buy a car. Heritage Mazda of Belair you should be very proud to have employees like Larry Eaton, Bill Keys and Stephanie Thornton working at your dealership. Your Manager Bill Keys is such a wonderful person to deal with. He is honest and very helpful and you dont find that at any other dealership. It was such a joy working with Bill while purchasing my vehicle. As long as he is Manager at Heritage Mazda of Belair and Larry Eaton is a Salesman and Stephanie Thornton is a Finance Manager you will have my business for life!!!Stephanie got me financing in no time at all. She is such a sweet and nice person to deal with and helped me out so much. Stephanie, Larry and Bill Thank You all so much for everything!!!Heritage Mazda of Belair, these three employees you have are wonderful and I sure will tell everyone to make this the dealership to buy a car at. Excellent Customer Service, Great Prices, Great Financing and The Best Dealership Manager around. More