Heritage Mazda of Bel Air

Outstanding service Between Steve and Garrett, they were able to find a vehicle that is dependable and "sexy" plus within our budget. Think and believe your glass is hal Between Steve and Garrett, they were able to find a vehicle that is dependable and "sexy" plus within our budget. Think and believe your glass is half full and wonderful people will alwa us pull through for you. Thank you Steve and Garrett More

Great Experience Paul Gallo was outstanding. His customer service skills are excellent, and he never pressured us during the whole transaction. Very pleasant experie Paul Gallo was outstanding. His customer service skills are excellent, and he never pressured us during the whole transaction. Very pleasant experience. We just bought my husband's car here last year and would not hesitate to come back again. More

Unexpected purchase Will Wells is absolutely WONDERFUL to work with. He made a stressful unexpected purchase a relaxing and enjoyable experience. Garrett Evans was very h Will Wells is absolutely WONDERFUL to work with. He made a stressful unexpected purchase a relaxing and enjoyable experience. Garrett Evans was very helpful and even countered my suggested financing with an even better option. So pleased with my experience and I will always purchase any future vehicle with Will and the staff at Heritage Mazda of Bel Air. also Robert is always AMAZING to work with in service, his advice and patience helped me make the decision to purchase a new vehicle. Ache even offered his own experience with the make and model and gave me a loaner of the same model which helped solidify my decision to make a new purchase. What a great team! More

First car fun Heritage Mazda was extremely accommodating and helpful in my first time car buying experience. The process was quick and painless and I got a vehicle Heritage Mazda was extremely accommodating and helpful in my first time car buying experience. The process was quick and painless and I got a vehicle I really wanted. The staff was extremely friendly and went the extra mile to make sure I was happy and comfortable in my decision. They made an effort to spend the extra time I needed explaining processes (since this is my first car). Overall a great experience and I love my Crosstrek! More

The place dreams come trur Going in and having no credit this place went to every extreme to get me the car I wanted.. Thanks to the team at Heritage Mazda!! Going in and having no credit this place went to every extreme to get me the car I wanted.. Thanks to the team at Heritage Mazda!! More

Classic Bait & Switch Talked to the dearer about a used car and was specific about the make model etc. After completing credit apps they told me great news they could get Talked to the dearer about a used car and was specific about the make model etc. After completing credit apps they told me great news they could get a really great interest rate. So I drive 45 minutes to the dealer only to find out they switched vehicles make, model etc and that it was nothing that we wanted. Wasted my time and then they tried to jab me with a ridiculous interest rate. I'ver heard shady stuff about this chain of dealers but now I can confirm I will not go back! BAIT AND SWITCH is just sleeze. More

"Great buying experience - would recommend" I just purchased a new Mazda CX-5. My salesman was friendly, accommodating and informative. He was able to answer all my questions right away. He w I just purchased a new Mazda CX-5. My salesman was friendly, accommodating and informative. He was able to answer all my questions right away. He was not able to answer one minor question at the time, but called me the next day with the answer. I have purchased many new vehicles and appreciate the "no pressure approach" that this dealership promotes. More

Amazing! In and out in 3 hours ! Great service & friendly staff. They went above & beyond to make sure I walked out of here today happy. I would highly recomme In and out in 3 hours ! Great service & friendly staff. They went above & beyond to make sure I walked out of here today happy. I would highly recommend this dealership to anyone in the market to buy right now ! More

Awesome car buying experience! From the start my experience with mile one Heritage Mazda was nothing but positive. I started the process months ago and they were patient with me thr From the start my experience with mile one Heritage Mazda was nothing but positive. I started the process months ago and they were patient with me throughout the process. Stephen, my salesperson was very knowledgeable about the vehicles and which I was interested. I literally changed my mind numerous times and they stuck it out with me and never seemed bothered. I finally got the vehicle I was looking for in the process overall was seamless. Once I had my mind set on a vehicle the process only took about 1 hour and a half. I would highly recommend. In a time when it's hard to find people to trust, they were honest and I feel like I got a great deal!! Update: 10/12/2017 : Once again these guys did not disappoint! I had an issue where the antenna on my used vehicle wasn't working so I called the guys over at Heritage and they had me bring in the vehicle and were able to fix the issue. Again another example of exceptional customer service. They didn't have to help me since the antenna wasn't technically covered in my warranty, but they did because I believe they truly care and I wasn't just another sell. From John to Stephen to Robert in sales, they were professional and friendly throughout the entire process. Lastly after my car was fixed the icing on the cake was Stephen brought it to my home personally. It doesn't get any better than these guys. The have been a God send to me throughout the car buying process. I highly recommend them if your looking not only for a great deal, but exceptional customer service, honesty and loyalty. More

Great experience Met with KEN as my wife was buying me a truck for my birthday. They had the 3 we requested brought in so I could test drive. No rush from anyone or ha Met with KEN as my wife was buying me a truck for my birthday. They had the 3 we requested brought in so I could test drive. No rush from anyone or hard sales pitch. KEN was right there when we decided on the 2014 RAM 1500. Garrett processed the financing in record time and I left with it in in less time it took me to test drive and decide which one I wanted. Great sales and financing experience. I highly recommend this dealer More