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Heritage Mazda of Bel Air

Fallston, MD

4.9
1,828 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 1,828 reviews

November 22, 2018

Another Wonderful experience with Mazda Belair! Just purchased my 2nd cx5 from this dealership. I had the pleasure of working with Ken Arment again. Ken took the time to find out what I wanted in my More

by Laura24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert
Nov 27, 2018 -

Heritage Mazda of Bel Air responded

We're so glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2018

Excellent and friendly service The experience was extremely pleasant. Everyone was friendly and straightforward and I feel like they really took the time to get me into the right t More

by Riley2521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lueckert, Wil Wells, Eugene Papaleo
Nov 21, 2018 -

Heritage Mazda of Bel Air responded

Riley, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know! Take care!

November 14, 2018

Friendly and helpful staff Salesman Steve came right over to us and assisted us right away. Very informative on the car we were looking at, very friendly. Got us out on the ro More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert
Nov 20, 2018 -

Heritage Mazda of Bel Air responded

Scotty, we're happy to hear you had such a positive experience with our team! If you ever have additional questions about your new vehicle, don't hesitate to reach out!

November 13, 2018

Superb customer service! Wil is a great salesman and person. I have purchased my last 4 Mazdas from this dealership. They work with you and want you to be happy with your pur More

by step2it
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lueckert, Wil Wells
Nov 14, 2018 -

Heritage Mazda of Bel Air responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

November 10, 2018

Fantastic Service! I am newer to the Maryland area and I drive a Chevy Equniox, however I know someone in the service department here so I bring my car here to be servic More

by alhiggins88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
Nov 13, 2018 -

Heritage Mazda of Bel Air responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! Take care!

November 08, 2018

My experience Today's experience at, Mazda was absolutely incredible! I worked with, Andre Coleman and. Ryan Luckert. They were both very friendly, courteous b pati More

by Grateful keith lamelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lueckert, Andre Coleman
Nov 12, 2018 -

Heritage Mazda of Bel Air responded

Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Bel Air! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2018

Stress Free Car Buying Experience This was the easiest most stress free car buying experience of my life. I worked with Andre Coleman and Ryan. They were patient and kind. They made my More

by Alethia3002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lueckert, Andre Coleman
Nov 09, 2018 -

Heritage Mazda of Bel Air responded

Hello, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 06, 2018

2018 Mazda3 Grand Touring Was in a pretty bad financial situation due to my old cars' negative equity but Steve and his team really went the extra mile to find something that w More

by Raceking92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert
Nov 08, 2018 -

Heritage Mazda of Bel Air responded

Our staff works hard to go the extra mile for our valued guests! We are so glad we could help you get into a new vehicle. Feel free to reach out to us if you need anything. Have a wonderful day.

November 04, 2018

Great experience!!! I was very stressed when I walked into Heritage Mazda. Then I met Ken. He made the car buying process very easy and also quick. Only needed to look at More

by PJH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert, Eugene Papaleo
Nov 08, 2018 -

Heritage Mazda of Bel Air responded

We're happy you found Ken and our staff to be so supportive during your experience here at Heritage Mazda Bel Air! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 01, 2018

Problem resolution I had an issue with a service I received and I contacted the dealership multiple times and never received a follow up phone call. I purchased my car More

by Aew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Arment
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hurley, Robert Thomas, Jordan Skowowski
Nov 21, 2018 -

Heritage Mazda of Bel Air responded

Thank you sharing your feedback on Heritage Mazda Bel Air. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience with our dealership, as this was never our intention. Heritage Mazda Bel Air would like to understand your situation in more detail and address your concerns as soon as possible, but have been unsuccessful in locating your contact information. At your earliest convenience, please contact our Service Manager, mweatherman@mileone.com or 410.638.5637 to allow us the opportunity to correct our mistakes. Thank you and we look forward to speaking with you soon.

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